Welcome to the inbound2grow podcast hosted by Todd Hockenberry and Dan Tyre. Our goal for is to share the latest ideas, strategies, and real-life stories that will help your business grow. We want to help you create an amazing company culture, develop effective business strategies, and deliver outstanding customer experiences - in other words - to be more inbound. Because to do inbound you must be inbound.
Why is an Inbound Operating System Important?
An inbound operating system consists of all of the systems, programs, and tools your company uses every day. An inbound operating system keeps everyone in the organization on the same page and working toward the same mission.
Episode 131: 2018 Highlights
This is it, the last episode of Inbound2Grow. It’s been a great year, and we want to thank everyone who has listened to, reviewed, read, or otherwise enjoyed the show. Inbound2Grow allowed us to explore the concepts we laid out in Inbound Organization, but we feel like we’ve covered the bases and it’s time for something new which brings us to the Industrial Executive.
The Industrial Executive podcast will pick up where we left off in Inbound2Grow except we’ll be focused on talking to actual leaders and executives in the industrial manufacturing space.
The goal of the new podcast is to focus on our primary persona, B2B executives, and their issues, which certainly include inbound and inbound organization concepts, but not exclusively. Industrial Executive will feature a new, interview format but we’ll also have an episode here and there with a format similar to Inbound2Grow, including the voice of Dan Tyre. We hope you choose to follow the new combined show at theindustrialexecutive.com.
Links Industrial Executive
New! Take the Inbound Organization Assessment Online (https://www.inboundorganization.com/inbound-organization-assessment)
P.S. Are you enjoying the podcast? Did you read Inbound Organization? Taking a quick moment to rate and review Inbound2Grow and Inbound Organization on whatever service you use is the best way to let us know how we’re doing. Your ratings and reviews make a big difference, and we appreciate you taking the time to provide your feedback.
What do Inbound and Technology Have to do with One Another?
Every company, regardless of what they sell, is impacted by technology. From the technology you use internally to track sales to the chatbot your clients use to talk to you, technology has the potential to create a superior, remarkable, and memorable customer experience.
What is an Inbound Back Office and Why Does it Matter?
Very few companies think about how their accounting, finance, or legal departments impact their customer's success. But if you’ve ever had a bad experience wading through a 20-page legal document or spent hours on hold trying to correct a bill, you know that those interactions impact how you feel about a company as a customer. A bad enough experience with a back office department can make a customer walk away, but conversely, a great experience can support and add to the customer success journey.
What is an Inbound Ecosystem?
Ecosystems are easy to overlook. Most often the business of running a business, building and maintaining a thriving company culture, and building an inbound organization take center stage. But whether you know it or not, you’re already in an ecosystem. All of the people and companies you work with, everyone your business touches, form your ecosystem. The greatest choice you have is whether you nurture and actively build that ecosystem or simply exist in it passively.
If you’ve ever connected with someone on LinkedIn or got a new follower on Twitter and then immediately got a direct message asking you to check out their product/service, set up a call, or any other pitch you’ve experienced a sales fail.
Inbound is not just for marketing, sales, and service. Every department in your organization should be inbound-minded. Must listen for leaders and entrepreneurs.
Short but Sweet
Love the chemistry between Dan and Todd and the short format makes it easy to add to my weekly podcast rotation. Lots of great advice, insight, and info in this dense 15 minute podcast.
Enjoying the stories provided. Very informative and I’m looking forward to more.