Inbox to Impact: The Email Marketing Podcast for Nonprofits

Katelyn Baughan
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  • NON-PROFIT
  • UPDATED WEEKLY

Inbox to Impact is the go-to podcast for nonprofit leaders looking to amplify their mission and raise more funds through the power of email marketing. Each episode dives into actionable strategies and inspiring success stories to help nonprofits drive greater impact, increase engagement, and raise more.

Episodes

  1. How Storytelling Can Double Donor Retention With Carly Euler

    SEP 22

    How Storytelling Can Double Donor Retention With Carly Euler

    Summary In this episode of the Inbox to Impact podcast, host Katelyn Baughan interviews Carly Euler, the marketing director at MemoryFox, about the critical role of storytelling in nonprofit marketing. They discuss the importance of ethical storytelling, the creation of a story bank, and the guidelines for collecting and using stories ethically. Carly shares insights on innovative storytelling techniques and emphasizes the need for transparency and trust in donor relationships. The conversation highlights the impact of storytelling on fundraising and the necessity of adapting to modern storytelling methods, including video. Takeaways Storytelling is essential for nonprofits to connect with supporters.Ethical storytelling builds trust and transparency with donors.A story bank helps organize and reuse impactful stories.Consent is crucial in storytelling; always check back with storytellers.Innovative storytelling can include behind-the-scenes insights.Video storytelling is more engaging than graphics or infographics.Collecting stories should be a seamless process for nonprofits.Donors want to feel part of the solution, not just providers of funds.Research shows storytelling improves donor retention rates.Nonprofits should adapt to modern storytelling methods to stay relevant. Sound Bites "Transparency enhances trust.""You have unique stories as well.""Don't sleep on storytelling." Chapters 00:00 Introduction to Storytelling in Nonprofits06:03 The Importance of Ethical Storytelling12:03 Building a Story Bank for Nonprofits18:11 Guidelines for Story Collection and Consent23:52 Innovative Storytelling Techniques30:12 Final Thoughts on Storytelling and Video Content

    32 min

  2. AUG 19

    How to Craft Clear Nonprofit Messaging That Converts with Jordana Merkin

    Summary In this episode of the Inbox to Impact podcast, Katelyn Baughan welcomes Jordana Merkin from Voice for Good to discuss the critical importance of clear messaging for nonprofits. Jordana shares her 15+ year journey in nonprofit marketing and communications, explaining how she helps small to mid-size organizations clarify their messaging to attract and engage the right audiences. The conversation explores practical strategies for creating consistent messaging across all channels, the importance of values-based communication, and how to craft emails that truly resonate with donors. They discuss the power of human-centered communication, storytelling techniques, and the common mistakes nonprofits make in their messaging efforts. Takeaways The golden rule of communication is "show me you know me" - messaging should focus on the audience, not the organization.Clear messaging requires a written guide that everyone in the organization can access and understand.Values-based messaging attracts the right people and repels the wrong ones - and that's okay.Emails should come from real individuals within the organization, not generic organizational addresses.Organizations need to explain both the problem and the solution, not assume everyone understands.Use "you" more frequently in communications to create connection and show value to the reader.Connect through universal emotions even if readers haven't experienced the specific problem you solve.Every organization needs a consistent voice and personality that sounds human across all channels.Messaging guides are internal documents that fuel external growth by ensuring consistency.Stories of transformation help donors understand both your why and your impact. Chapters 00:00 Introduction and Welcome00:51 Jordana's Background and Voice for Good03:06 The Foundation of Clear Communication06:16 Creating a Messaging Guide08:27 Implementing Messaging Across Channels12:17 Voice and Tone in Nonprofit Communications14:23 Common Email Marketing Mistakes and Solutions Resources from show Voice for GoodElevator pitch freebie Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    40 min
  3. How to Use Video for Nonprofit Impact with Jason Ellinger

    JUL 9

    How to Use Video for Nonprofit Impact with Jason Ellinger

    Summary In this episode of the Inbox to Impact podcast, host Katelyn Baughan speaks with Jason Ellinger from Beard and Bowler Productions about the transformative power of video storytelling for nonprofits. They discuss how nonprofits can leverage video to enhance fundraising efforts, engage audiences, and tell compelling stories that resonate with donors. Jason shares insights on crafting effective narratives, the importance of consistency in video content, and practical strategies for nonprofits to create their own videos, even on a limited budget. The conversation emphasizes the necessity of investing in video as a vital tool for increasing impact and fostering deeper connections with supporters. Takeaways Video significantly increases donor engagement and fundraising success.Storytelling through video can transform nonprofit campaigns.Nonprofits should focus on one compelling story to resonate with audiences.The hero's journey framework is effective in nonprofit storytelling.Consistency in video content is key to building audience engagement.DIY video strategies can be effective for small nonprofits.Investing in professional video production can yield high returns.Repurposing video content across platforms maximizes its impact.Understanding the audience's perspective is crucial in storytelling.Nonprofits should utilize available resources to enhance their video efforts. Sound bites "Video is really important.""This is where we want to be.""You need to be investing in video." Chapters 00:00 Introduction to Nonprofit Video Impact 03:06 The Power of Storytelling in Nonprofits 06:08 Building Tension and Emotional Engagement 09:00 Crafting Compelling Narratives 11:50 The Importance of Structure in Storytelling 15:12 Using Video Across Multiple Channels 18:00 Strategies for Small Nonprofits 20:59 Investing in Professional Video Production 24:04 The Long-Term Value of Video Content 27:02 Conclusion and Resources for Nonprofits   Resources from Jason: Secret Sauce pageJason's LinkedInNewsletter Signups  Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    33 min
  4. Ethical Storytelling for Email Marketing Success with Diana Farias Heinrich

    JUN 19

    Ethical Storytelling for Email Marketing Success with Diana Farias Heinrich

    Summary In this episode of the Inbox to Impact podcast, Katelyn Baughan and Diana Farias Heinrich discuss the critical intersection of ethical storytelling and email marketing for nonprofits. Diana shares her journey in nonprofit communications and the importance of aligning values with storytelling practices. They delve into the Equestory framework, which emphasizes informed consent and co-creation of stories with clients. The conversation highlights the significance of using storytelling in email campaigns to enhance donor engagement and retention, while also fostering a culture of storytelling within organizations. The episode concludes with a call to action for nonprofits to prioritize ethical storytelling as a means to inspire generosity and create lasting impact. Takeaways Ethical storytelling protects the dignity and privacy of story owners.Empathy generated through stories increases donor likelihood to give.The Equestory framework includes steps for ethical storytelling: Engage, Question, Understand, Approve.Emails that come from real humans perform better than generic organizational emails.One story a month is a manageable goal for nonprofits.Co-creating stories with clients leads to better outcomes and satisfaction.Positive storytelling encourages donor engagement and retention.Regular storytelling can create a culture of sharing within nonprofits.Investing in ethical storytelling can lead to increased funds and support.Celebrating the impact of donations fosters a sense of community among donors.Chapters 00:00 Introduction to Ethical Storytelling 01:53 The Importance of Ethical Storytelling 04:19 Understanding Ethical Storytelling 12:34 Crafting Compelling Email Campaigns 21:49 Building a Culture of Storytelling Resources from show https://habramarketing.com/about/The Ethical Nonprofit Summit  Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    29 min
  5. Building Donor Trust Through Data-Driven Communication with Meena Das

    JUN 5

    Building Donor Trust Through Data-Driven Communication with Meena Das

    Summary In this episode of the Inbox to Impact podcast, Katelyn Baughan interviews Meena Das, a data equity and AI equity practitioner. They discuss the importance of data in nonprofit organizations, how to build relationships through effective communication, and the role of trust in donor engagement. Meena emphasizes the need for nonprofits to understand their data, build awareness, and leverage AI to optimize their campaigns. The conversation highlights the significance of metrics, the human aspect of communication, and the value of consistent engagement with donors. Key Takeaways Meena Das is a data equity and AI equity practitioner.Understanding data is crucial for nonprofits to make informed decisions.Building relationships with donors requires effective communication and trust.Awareness of your organization's work is essential for donor engagement.Metrics should be contextualized to understand their true impact.AI can be leveraged to enhance data insights and campaign effectiveness.Nonprofits should focus on building trust through consistent communication.Segmenting your audience helps tailor messages to their interests.Data should be approached with a mindset of curiosity and understanding.The human element in communication is vital for nonprofit success. Episode Chapters 00:00 Introduction to Data and Its Importance03:43 Understanding Data for Nonprofits08:12 Building Relationships Through Data12:47 The Role of Trust in Nonprofit Communication16:48 Metrics and Measuring Success20:55 Leveraging AI for Data Insights26:07 Using AI to Optimize Campaigns Connect with Katelyn LinkedIn: Katelyn BaughanJoin my email list: Subscribe hereInstagram: @kb_digitalWebsite: katelynbaughan.com

    28 min
  6. How Thought Leadership Can Help Your Nonprofit Raise More With Tania Bhattacharyya

    MAY 22

    How Thought Leadership Can Help Your Nonprofit Raise More With Tania Bhattacharyya

    In this episode of the Inbox to Impact podcast, Katelyn Baughan interviews Tanya Bhattacharyya, a nonprofit consultant and founder of Lumos Marketing. They discuss the importance of storytelling in the nonprofit sector, the concept of thought leadership, and how nonprofit leaders can build trust and visibility through personal branding on platforms like LinkedIn. Tanya shares practical strategies for integrating email marketing with social media efforts, growing email lists, and overcoming imposter syndrome. The conversation emphasizes the need for consistency and authenticity in communication to foster community and engagement. Takeaways Storytelling is crucial in the nonprofit sector. Nonprofit leaders should embrace their personal stories. Thought leadership is about building trust and community. Visibility on LinkedIn can enhance nonprofit credibility. Emails should come from real people to build trust. Integrating social media and email strategies is essential. Nonprofits need to grow their email lists continuously. Imposter syndrome is common but can be overcome. Consistency in posting leads to greater engagement. Sharing experiences can lead to self-actualization in leadership.Sound Bites "I saw how impactful storytelling was." "You are an extension of the work." "A picture does say a thousand words." "LinkedIn is a great place to get discovered." "Consistency is really key." "I feel like a leader now."Chapters 00:00 Introduction to Nonprofit Consulting and Thought Leadership 02:59 The Power of Storytelling in Nonprofits 05:52 Understanding Thought Leadership 09:01 Building Trust Through Personal Branding 11:59 Integrating Email and Social Media Strategies 14:57 Growing Your Email List Through Engagement 17:57 Overcoming Imposter Syndrome in Nonprofit Leadership 20:52 Practical Tips for Nonprofit Leaders 23:56 Conclusion and Call to ActionResources from show https://lumosmarketing.co/ Connect with Katelyn LinkedIn: Katelyn Baughan – https://www.linkedin.com/in/katelyn-baughan/ Join my email list – http://eepurl.com/gr-QRv Instagram: @kb_digital Website – katelynbaughan.com

    30 min
  7. How to Integrate Email with Your Nonprofit's Digital Strategy with Caroline Griffin

    MAY 15

    How to Integrate Email with Your Nonprofit's Digital Strategy with Caroline Griffin

    In this episode of the Inbox to Impact podcast, Katelyn Baughan and Caroline Griffin discuss the integration of email marketing with other digital channels for effective donor acquisition and retention in nonprofits. They explore common mistakes nonprofits make, the importance of lead magnets, creating engaging welcome journeys, and the significance of personalization in email campaigns. The conversation emphasizes the need for an omni-channel approach to marketing, balancing email frequency, and repurposing content across various platforms to enhance engagement and impact. Takeaways Nonprofits should not rely solely on email for communication.Lead magnets can effectively attract new donors and retain existing ones.Personalized welcome journeys are crucial for new subscribers.Short, plain text emails often outperform graphic-heavy designs.Repurposing content across channels can maximize reach and engagement.Balancing email frequency is key to maintaining donor interest.Engagement strategies should include asking for replies and feedback.Testing different formats and messages is essential for success.Nonprofits should track and analyze email performance regularly.An integrated marketing approach enhances overall effectiveness.Sound Bites "Email is just a part of the marketing mix.""Lead magnets work for bringing in new people.""Email is only one piece of the puzzle."Chapters 00:00 Introduction to Nonprofit Marketing 02:58 Common Mistakes in Nonprofit Email Strategies 05:58 Effective Lead Magnets for Donor Acquisition 08:58 Creating Engaging Welcome Journeys 12:00 The Power of Personalization in Email 14:59 Repurposing Content Across Channels 18:08 Balancing Email Strategies for Different Audiences 20:52 Conclusion and Key Takeaways   Resources from show https://marketeronamission.work/  Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    34 min
  8. How to Build a Modern Tech Stack for Nonprofits With Ted Kriwiel

    MAY 5

    How to Build a Modern Tech Stack for Nonprofits With Ted Kriwiel

    Summary In this episode of the Inbox to Impact podcast, Katelyn Baughan and Ted Kriwiel discuss the essential elements of building a modern tech stack for nonprofits. They explore the importance of understanding existing technology, creating effective processes, and the role of automation in nonprofit marketing. Ted emphasizes the need for nonprofits to embrace technology, choose the right tools, and ensure that their teams are trained to use them effectively. The conversation highlights the significance of incremental progress and the importance of having a culture of innovation within nonprofit organizations. Takeaways Building a modern tech stack is essential for nonprofits.Understanding your current technology is the first step.Creating effective processes is crucial before implementing new tools.Naming conventions for emails and documents can save time.Automation can significantly improve nonprofit marketing efforts.Choosing the right software is vital for organizational success.Nonprofits should avoid long-term contracts with software providers.Training staff on new technology is essential for successful adoption.Incremental progress is key; start with small wins.Embrace a culture of innovation and be open to change. Sound Bites "Whatever technology you have right now is probably just fine.""The best software in the world can't fix a broken process.""Don't get married to software. We're month to month.""You need to have the staff that knows how to use it.""If you have to code every single email, it's very time consuming.""There's free trials for everything. Try stuff." Chapters 00:00 Introduction to Nonprofit Tech Stacks 03:03 Understanding Tech Stacks and Their Importance 06:01 Creating Effective Processes for Tech Management 09:04 Email Management and Naming Conventions 11:48 Integrating Tools for a Seamless Workflow 15:03 Automation and Its Role in Nonprofit Marketing 18:06 When to Upgrade Your Tech Stack 20:56 Choosing the Right Software for Nonprofits 24:02 The Importance of Training and Culture in Tech Adoption 27:01 Final Thoughts on Embracing Technology   Resources from show https://www.tedkriwiel.com  Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    34 min
  9. How Automation is "The Magic That Can Free You" with Rachel Bearbower

    APR 28

    How Automation is "The Magic That Can Free You" with Rachel Bearbower

    In this episode of the Inbox to Impact podcast, Katelyn Baughan and Rachel Bearbower discuss the critical role of automation in nonprofit organizations. They explore how automation can enhance donor retention, streamline communication, and improve overall efficiency. Rachel shares practical strategies for creating effective donor journeys, implementing evergreen email series, and maintaining list hygiene to ensure successful automation. The conversation emphasizes the importance of working smarter, not harder, to maximize the impact of nonprofit efforts. Takeaways Automation can free nonprofit leaders from mundane tasks.Donor retention is cheaper than acquiring new donors.Quick communication after donations is crucial for donor satisfaction.Start with simple thank you emails to engage donors.Repurpose existing content for effective communication.Establish a structured donor journey for better engagement.List hygiene is essential for effective email marketing.Automation can help maintain donor relationships over time.Focus on foundational practices before implementing automation.Work smarter by automating repetitive tasks. Sound Bites "Automation is the magic that can free you.""Just start with a thank you.""You can just keep going over and over again.""Automation is the secret sauce to retention.""Make sure your data in is good.""Work smarter, not harder." Chapters 00:00 Introduction to Nonprofit Automation03:01 The Importance of Donor Retention06:11 Crafting the Donor Journey09:01 Implementing Effective Automation Strategies11:59 Creating an Evergreen Email Series15:13 The Role of List Hygiene in Automation18:04 Conclusion and Key Takeaways   Resources from show Nonprofit Automation Agency  Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    33 min
  10. The Art of Donation Page Optimization with Adam O'Brien

    APR 8

    The Art of Donation Page Optimization with Adam O'Brien

    In this episode of the Inbox to Impact podcast, Katelyn Baughan and Adam O'Brien discuss the critical role of donation pages in nonprofit fundraising. They explore the challenges of low conversion rates, the importance of email segmentation, and the potential of AI in optimizing marketing strategies. The conversation emphasizes the need for continuity in messaging across platforms and the significance of creating tailored donation forms for specific campaigns. They also address the complexities of tracking donations and attribution, providing actionable insights for nonprofits to enhance their fundraising efforts. Takeaways Donation pages are crucial for nonprofit fundraising success.Low conversion rates can stem from a lack of continuity in messaging.Optimizing donation pages involves removing distractions and simplifying the process.Email segmentation significantly improves engagement and conversion rates.AI can assist in creating tailored content and optimizing marketing strategies.Campaign-specific donation forms help track and attribute donations effectively.Understanding donor behavior is key to improving conversion rates.Nonprofits should focus on creating a seamless donor experience.Utilizing analytics tools can help nonprofits track their performance better.Abandoned donation emails can serve as effective reminders for potential donors. Chapters 00:00 Introduction to Nonprofit Tech and Donation Pages 03:10 Understanding Donation Page Conversion Rates 05:57 Tactics for Optimizing Donation Pages 08:58 The Importance of Email Segmentation 12:07 Leveraging AI for Nonprofit Marketing 15:59 Creating Effective Campaign-Specific Donation Forms 21:14 Tracking Donations and Attribution Challenges   Resources from show idonate.com  Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    32 min
  11. How to Increase Monthly Giving with Dana Snyder

    MAR 27

    How to Increase Monthly Giving with Dana Snyder

    In this inaugural episode of the Inbox to Impact podcast, I interview Dana Snyder, a leading expert in nonprofit fundraising, focusing on the critical topic of recurring giving. Dana shares her insights on the importance of establishing a sustainable monthly giving program, emphasizing the need for a mindset shift within organizations. The conversation covers practical strategies for identifying potential monthly donors, creating effective communication and engagement strategies, and the significance of segmentation in email marketing. Dana also highlights the importance of measuring success through key performance indicators (KPIs) and offers resources for nonprofits looking to enhance their fundraising efforts.   Takeaways Recurring giving is essential for sustainable nonprofit funding.Mindset is crucial when approaching monthly donor asks.Identify potential monthly donors through engagement metrics.Create a dedicated monthly giving program with clear benefits.Segmentation in email marketing enhances donor engagement.Regular communication is key to retaining monthly donors.Utilize technology to streamline donor management processes.Measure success through actionable KPIs, not just open rates.Personalization in communication fosters stronger donor relationships.Resources and tools are available to help nonprofits succeed.  Resources from show https://positiveequation.comBook: The Monthly Giving Mastermind  Connect with Katelyn Linkedin: Katelyn Baughan https://www.linkedin.com/in/katelyn-baughan/Join my email list: http://eepurl.com/gr-QRvInstagram: @kb_digitalWebsite: katelynbaughan.com

    30 min
  • 11 Episodes

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Inbox to Impact is the go-to podcast for nonprofit leaders looking to amplify their mission and raise more funds through the power of email marketing. Each episode dives into actionable strategies and inspiring success stories to help nonprofits drive greater impact, increase engagement, and raise more.

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