Infacto Daily

Infacto Digital

Jackson and Dylan talk about current events related to finance, technology, and business.

  1. Microsoft Work IQ APIs

    Jun 26

    Microsoft Work IQ APIs

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=Microsoft%20Work%20IQ%20APIs Microsoft Work IQ APIs went generally available on June 16, 2026. The short version: Copilot is now an API. Developers can build agents that understand and act inside Microsoft 365... Teams, Outlook, OneDrive, meetings, files... without wiring every integration by hand. Dylan and Jackson walk through what that means in plain English. Historically you called separate APIs for each Microsoft app, or you used Copilot in Microsoft's UI. Work IQ lets your own software send prompts and get Copilot-quality answers (or pull agent-ready context) programmatically. Think meeting takeaways piped into your coding agent, an internal wiki that actually knows your policies, or a company "business brain" employees check before they email HR. They also cover credit-based pricing (Copilot Credits, admin spending limits), why this makes Microsoft stickier, the MCP context problem when you list too many tools, and Jackson's morning Copilot routine that surfaces emails he forgot to handle. 00:00 Introduction to Microsoft Work IQ 02:24 Understanding the API and Its Capabilities 04:41 Integration and Automation Potential 06:55 The Future of Work with AI 09:13 Conclusion and Call to Action Prefer to read your AI News? -> https://infacto.digital/read/microsoft-work-iq-apis?yt_video=Microsoft%20Work%20IQ%20APIs

    14 min
  2. AI Customer Service Doom Loops

    Jun 25

    AI Customer Service Doom Loops

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=AI%20Customer%20Service%20Doom%20Loops The Guardian asked Americans to describe customer service in 2026. Hundreds wrote in. The top takeaway: people really, really don't like AI customer service. About one in ten called out chatbots as endless doom loops... massive time sinks that block fraud claims, billing disputes, and anything beyond "check your balance." Jackson and Dylan walk through the article on this episode. A lot of the pain isn't new (AT&T fraud holdouts, FedEx reroute nightmares, printer hell). But AI scales the loop when you ship a bot without real data and without a human escape hatch. They also cover when conversational AI actually works (HubSpot's ChatGPT-style onboarding), why good support disappears from memory (Amazon returns), and three rules before you deploy: data first, human handoff from day one, and aim for ~80% automation because hiccups are how you show you care. 00:00 The State of AI in Customer Service 02:18 Challenges with AI Customer Support 04:43 The Importance of Human Interaction 07:10 Best Practices for Implementing AI 09:35 Preparing for Customer Service Challenges Prefer to read your AI News? -> https://infacto.digital/read/ai-customer-service-doom-loops?yt_video=AI%20Customer%20Service%20Doom%20Loops

    12 min
  3. 71% of Alibaba Co-Create Applicants Are Solo Founders

    Jun 24

    71% of Alibaba Co-Create Applicants Are Solo Founders

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=71%25%20of%20Alibaba%20Co-Create%20Applicants%20Are%20Solo%20Founders Alibaba's Co-Create Pitch is a global product startup competition... part Shark Tank, part lead magnet, with more than $1 million in prizes. This year they published something worth paying attention to: 71% of 15,000+ applicants are solo founders, up from 40% last year. 89% of those solopreneurs say AI tools are essential to building the business. These aren't all software startups. Founders are applying from product, sourcing, manufacturing, retail, and e-commerce tracks. One person, a Shopify store, outsourced fulfillment, and AI handling support and admin starts to look like a real model. We walk through the competition, the Accio Work agent suite (which you download to apply), and what the Google Trends line on "how to start an LLC" suggests about barrier to entry. If you're hesitant on AI, this is the same conversation people had about websites in the nineties. 00:00 Introduction to Alibaba's Co-Create Pitch and Solo Founders 01:37 Statistics on Solo Founders and AI's Role in Business 03:15 AI Tools Supporting Solo Entrepreneurs in E-Commerce 04:54 Alibaba's Akcio AI Agent for Business Operations 07:22 How the Co-Create Pitch Uses AI Tools for Competition 09:03 Trends in Starting Small Businesses and AI Adoption 10:25 The Impact of AI on Coding and Content Creation 12:08 Future Outlook: AI as a Business Enabler 13:37 Closing Remarks and Resources Prefer to read your AI News? -> https://infacto.digital/read/alibaba-cocreate-solo-founders-ai?yt_video=71%25%20of%20Alibaba%20Co-Create%20Applicants%20Are%20Solo%20Founders

    15 min
  4. What We Learned Running YouTube Channels

    Jun 23

    What We Learned Running YouTube Channels

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=What%20We%20Learned%20Running%20YouTube%20Channels Jackson and Dylan are running YouTube experiments in public. Jackson breaks down public companies on Cashew Sono. Dylan runs Nancy Decides (yes/no questions answered by his dog) and Developer Dylan (career and tech content). They also have manager access to a 14K-subscriber family channel with years of retention data. This episode is what they've learned so far. You don't need viral hits. Channels doing 2,000 to 10,000 views per video can build real communities and businesses behind the content. Shorts and long form play different games: shorts get fast algorithm pushes; long form compounds like SEO over months. The metrics worth watching: ~5% click-through on long-form thumbnails (after enough impressions), ~33% retention at the end of long videos, and 70%+ stayed vs. swiped away on shorts if you want the next push. Packaging comes first: title, thumbnail, and opening seconds should create a curiosity gap you pay off immediately. They also cover authenticity vs. AI thumbnails, distribution-first thinking (45K views on a dog channel in about a month), and why buddying up on analytics beats guessing alone. 00:00 Exploring YouTube as a Learning Platform 02:17 Diving into Content Creation Strategies 04:45 Analyzing Data and Metrics for Growth 07:15 Understanding Audience Engagement and Retention 09:27 The Importance of Authenticity in Content 12:07 Experimenting with Thumbnails and Titles 14:42 Balancing Authenticity and Marketing Strategies 18:35 Monetizing Passion: The YouTube Journey 20:30 Content Creation: Authenticity vs. Strategy 23:47 Experimenting with Monetization Strategies 26:27 Collaborative Growth: Leveraging Team Dynamics 28:46 Understanding the Algorithm: Psychology of Content Prefer to read your AI News? -> https://infacto.digital/read/what-we-learned-running-youtube-channels?yt_video=What%20We%20Learned%20Running%20YouTube%20Channels

    31 min
  5. Google AI Overviews Surge 58%: SEO Changed, It Didn't Die

    Jun 18

    Google AI Overviews Surge 58%: SEO Changed, It Didn't Die

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=Google%20AI%20Overviews%20Surge%2058%25%3A%20SEO%20Changed%2C%20It%20Didn%27t%20Die Everyone wrote Google's obituary when ChatGPT dropped. Google didn't die... it stapled AI to the top of search. New BrightEdge data covered by Search Engine Journal shows Google AI Overviews on nearly half of tracked queries now, up 58% year over year. Education jumped from 18% to 83%. B2B tech from 36% to 82%. Restaurants from 10% to 78%. Healthcare, travel, finance... the AI block is often the first thing on the page. The SEO plot twist: ranking number one organically doesn't guarantee you'll be cited. AI answers pull from indexed content, but they don't mirror page-one blue links. That widens the net for businesses with great answers... and it means being mentioned without a clickable link still loses the zero-click battle. We walk through a live search for "best CRM for plumbing business," why traditional SEO still drives ChatGPT leads for real clients, and what to do this week: publish structured answers, show up in forums where buyers ask questions, make contact stupid obvious, and stop chasing link hacks that don't get quoted. SEO isn't dead. The scoreboard moved. 00:00 The Rise of AI in Google Search 02:25 Impact of AI Overviews on SEO 04:41 Customer Experience and AI 07:22 The Future of SEO and AI 09:49 Conclusion and Key Takeaways Prefer to read your AI News? -> https://infacto.digital/read/google-ai-overviews-seo-small-business?yt_video=Google%20AI%20Overviews%20Surge%2058%25%3A%20SEO%20Changed%2C%20It%20Didn%27t%20Die

    14 min
  6. The End of Token Maxing: Uber, Cisco, and Smarter AI Spend

    Jun 17

    The End of Token Maxing: Uber, Cisco, and Smarter AI Spend

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=The%20End%20of%20Token%20Maxing%3A%20Uber%2C%20Cisco%2C%20and%20Smarter%20AI%20Spend For about a year, some companies treated AI like a leaderboard sport: use the biggest model, run agents on everything, rank who burned the most tokens. That era has a name now... token maxing. Uber was one of the clearest examples. Leadership encouraged heavy usage, reportedly blew through its annual AI budget in four months, then started capping spend when the COO admitted it's very hard to connect token consumption to useful customer-facing features. Devs felt faster. The product pipeline didn't always show it. Cisco's president warned the same week that token costs still exceed the value they deliver at scale. OpenAI is weighing API price cuts as enterprises push back. Google pitched cheaper Flash-tier models for work that doesn't need a frontier brain. Mark Cuban pushed the counter-narrative: worry less about the meter, more about AI-native startups displacing slow incumbents. This episode is the small-business takeaway: route the right task to the right model, measure cost per outcome, keep a tested fallback, and don't build critical workflows on hype from a model that's been live for four days. We're entering the cloud-optimization phase of AI... and smarter spend beats token maxing every time. 00:00 The Rise and Fall of Token Maxing 06:58 Navigating AI Costs and Value 08:45 Future of AI Spending Strategies Prefer to read your AI News? -> https://infacto.digital/read/end-of-token-maxing-ai-spend?yt_video=The%20End%20of%20Token%20Maxing%3A%20Uber%2C%20Cisco%2C%20and%20Smarter%20AI%20Spend

    10 min
  7. Anthropic's Fable Five Was Shut Down in 4 Days

    Jun 16

    Anthropic's Fable Five Was Shut Down in 4 Days

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=Anthropic%27s%20Fable%20Five%20Was%20Shut%20Down%20in%204%20Days Anthropic's Fable Five was supposed to be the safe public version of Mythos, a frontier model so capable at finding software vulnerabilities that Anthropic never released the raw version to everyone. It launched June 9 with a million-token context window, stronger coding and research, and guardrails for hacking, bio/chem, and model distillation. Developers watched people one-shot video games and push the model into wild experiments. Four days later, the U.S. Commerce Department issued an export control directive. Anthropic had to block access for foreign nationals worldwide, including its own foreign-born employees. It couldn't verify nationality in real time, so it disabled Fable Five and Mythos for every customer on the planet. The trigger reportedly involved another company claiming the model could be jailbroken past those guardrails. This episode isn't about picking sides on regulation. It's about what happens when your business depends on a frontier model that policy can switch off overnight. The durable playbook: own your data, abstract the model behind one layer, keep a tested fallback, and don't build critical workflows on a release that's been live for four days. 00:00 The Breakthrough of Anthropic's Mythos Model 02:34 The Launch and Impact of Fable Five 04:44 Government Intervention and Regulation of AI 07:09 The Importance of Data Ownership in AI 09:51 Marketing Strategies in the Face of Challenges Prefer to read your AI News? -> https://infacto.digital/read/anthropic-fable-five-export-controls?yt_video=Anthropic%27s%20Fable%20Five%20Was%20Shut%20Down%20in%204%20Days

    16 min
  8. How AI Saved This Vegan Cheese Company $400K on Shipping

    Jun 15

    How AI Saved This Vegan Cheese Company $400K on Shipping

    Access our repository of ready-made prompts for everyday small-business tasks -> https://infacto.digital/go/ai-prompt-library-yt?yt_video=How%20AI%20Saved%20This%20Vegan%20Cheese%20Company%20%24400K%20on%20Shipping Mark Cuban-backed Rebel Cheese makes luxury plant-based cheese wheels. After a strong holiday season, profits didn't match sales. CEO Kirsten Maitland dug into shipping and found an estimated $250,000 in overcharges buried in carrier invoices... hundreds of pages per week, fees nested inside fees. Instead of hiring a forensic accountant, the team built an AI agent that audits weekly invoices against each carrier's contract: zone, weight, package dimensions, and other specs in the agreement. Humans upload files, review flagged outputs, and verify before disputing charges. Reported savings climbed to about $400,000 in one year. They went further with computer vision on outbound boxes, scanning for bulges as small as 1/8 inch that trigger dimensional surcharges your eyes might miss. Catch it at the packing station and you avoid the charge entirely. The pattern works beyond shipping: vendor bills, job-site photo checklists, any repetitive yes/no document review where AI narrows the pile and a human makes the call. Human in the loop. Eighty percent is a success. 00:00 The Vegan Cheese Startup and AI Innovation 02:15 AI in Shipping and Cost Savings 04:32 Human-AI Collaboration in Business 06:54 Future Applications of AI in Various Industries 09:22 Conclusion and Call to Action Prefer to read your AI News? -> https://infacto.digital/read/rebel-cheese-ai-shipping-audit?yt_video=How%20AI%20Saved%20This%20Vegan%20Cheese%20Company%20%24400K%20on%20Shipping

    11 min
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About

Jackson and Dylan talk about current events related to finance, technology, and business.

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  • Creator
    Infacto Digital
  • Years Active
    2K
  • Episodes
    57
  • Rating
    Clean
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    © 2026 Infacto Digital