In this episode of IngenioUs, host Melissa Morriss-Olson is joined by Dr. Lisa Vollendorf, President of SUNY Empire State University, New York’s first and only public online university. Dr. Vollendorf shares a deeply thoughtful and values-driven conversation about leadership in higher education at a time when access, equity, and public purpose matter more than ever. Drawing on her own journey—from growing up in a small Colorado town to leading a national model for online public education—she reflects on what it means to lead with integrity, empathy, and urgency. Together, Melissa and Lisa explore how leadership is shaped by crisis, why integrity is a leader’s non-negotiable anchor, and how institutions must rethink long-standing structures that unintentionally exclude learners. Lisa also offers powerful insights on women’s leadership, ambition framed throughimpact, and why student-centered design—not institutional tradition—must guide the future of higher education. This episode will resonate with presidents, provosts, deans, faculty leaders, doctoral students, and anyone committed to reimagining higher education in service of all learners. In This Episode, You’ll Hear About: Why integrity is the one thing leaders always controlLessons from leading through large-scale crisis and community traumaThe importance of decisiveness and forward momentum in leadershipWhy ambition often looks different for women leadersRethinking online education, access, and student successThe future of public higher education as a democratizing forceAbout the Guest Dr. Lisa Vollendorf is President of SUNY Empire State University, where she leads New York’s first and only public online university. Empire State University is designed to meet learners where they are, recognize prior learning, and expand access to affordable, high-quality education for studentsof all ages and life stages. About the Host Melissa Morriss-Olson is host of IngenioUs and author of IngenioUs Leadership: Creating Solutions to Wicked Problems in Higher Education. A former provost and longtime higher education leader, Melissa focuses her work on leadership, innovation, and designing institutions that unlock humanpotential. Subscribe & Connect If you enjoyed this episode, please follow IngenioUs, leave areview, and share it with a colleague who cares about the future of higher education.