Innovation Insider

David Worldon
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Welcome to Innovation Insider, where Davo Worldon explores the strategies behind successful corporate innovation. Each episode features thought leaders sharing their insights on driving meaningful outcomes across industries like healthcare and digital transformation. Whether you’re an executive or innovation enthusiast, this podcast offers practical advice on how to innovate more effectively, efficiently, and affordably. Tune in for expert interviews, case studies, and actionable takeaways.

  1. The future of healthcare is behavioural, with Georg Hirschi

    MAY 11

    The future of healthcare is behavioural, with Georg Hirschi

    We don’t have a knowledge problem in healthcare, we have a behaviour problem. In this episode of Innovation Insider, I sit down with Georg Hirschi, co-founder of CalorieCam, a fast-growing nutrition intelligence platform used by over half a million people globally. We explore why nutrition remains one of healthcare’s biggest unsolved challenges, and how AI is finally enabling real behavioural change, not just awareness. From snapping a photo of your meal to receiving real-time coaching, this is a look at how digital health is shifting from tracking to influencing decisions in the moment. We also unpack what this means for insurers, employers, and healthcare systems under pressure to move upstream into prevention. If the future of healthcare is behavioural, this is what it looks like. What we cover: - Why nutrition is the biggest lever in healthcare - The gap between knowing and doing - How AI is transforming nutrition tracking - Why consistency matters more than accuracy - Prevention vs clinical care, and why we need both - What this means for insurers and the future of healthcare Subscribe for more conversations on innovating for the future of healthcare.

    1 hr
  2. From chaos to opportunity in digital health with Terry Cornick

    APR 27

    From chaos to opportunity in digital health with Terry Cornick

    Digital health in Australia is changing fast, but not in a straight line. In this episode of Innovation Insider, David Worldon sits down with Terry Cornick, the driving force behind the Digital Health Festival, to unpack what’s really happening across Australia’s healthcare ecosystem. From the outside, it looks like progress. More technology, more startups, more access. But underneath, the system is becoming more fragmented, more complex, and harder to navigate. Terry shares a unique perspective from the centre of the ecosystem, where clinicians, startups, insurers, government, and global players all collide. Together, we explore why digital health feels chaotic right now, and why that might be exactly what needs to happen before the next phase of transformation. In this episode, we cover: - Why the Digital Health Festival has become a signal for where healthcare is heading - The paradox of Australia’s healthcare system, strong capability but slow execution - Why telehealth didn’t lead to consolidation, and what happened instead - Where AI is actually creating value in healthcare today - The shift in power from clinicians to consumers - Why this “chaos phase” could unlock the next wave of innovation If you’re attending the Digital Health Festival, or working in private health insurance, digital health, or healthcare innovation, this episode will help you make sense of what’s changing and where to focus.

    1h 4m
  3. Why simplicity wins with Scott Williams

    APR 6

    Why simplicity wins with Scott Williams

    What if the future of healthcare isn’t more… but less? In this episode of Innovation Insider, I sit down with Scott Williams, CEO of Police Health, a not-for-profit insurer taking a very different approach in a complex system. While most insurers have moved towards more products, more tiers, and more variation, Police Health has gone the other way. They offer just one hospital product. And it’s working. We explore: - Why simplicity can be a strategic advantage in healthcare - How a community-based insurer achieves ~95–96% retention - The unintended consequences of product tiers, exclusions, and complexity - What police-specific health needs reveal about better product design - How leaders balance innovation and risk in a highly regulated industry As Scott puts it: “Once you push that button, you cannot unpush it.” This is a conversation about discipline, clarity, and what innovating for the future of healthcare might actually require.

    59 min
  4. What the US Healthcare System Reveals About the Future, with Mark Hagland

    MAR 3

    What the US Healthcare System Reveals About the Future, with Mark Hagland

    The US healthcare system now spends $4.6 trillion a year. It is consolidating, digitising and accelerating into an AI driven future. But is it actually becoming more efficient? To open Season 4, focused on innovating for the future of healthcare, I’m joined by Mark Hagland, who has spent nearly 40 years reporting on the forces reshaping global health systems. We unpack the real story behind consolidation and scale, the explosion in chronic disease, employer driven insurance dynamics, the rise of hospital at home, and how AI is quietly transforming specialties like radiology and oncology. Mark shares why “size does not equal efficiency,” why patients are being “yanked all over the place,” and why integrated care for “Mrs Smith” may be the most important innovation of the past three decades. If you lead in private healthcare, insurance or health services, this conversation will sharpen how you think about incentives, system redesign and what it truly takes to build a sustainable future.

    1h 4m
  5. Innovation That Starts With People, Not Technology with Adam Novak

    12/06/2025

    Innovation That Starts With People, Not Technology with Adam Novak

    In this episode of Innovation Insider, I sit down with Adam Novak, Head of Experience and Transformation at CBHS, to explore what genuine customer-led innovation looks like inside a modern health fund. Adam brings more than 20 years’ experience across CX, digital engagement and transformation, and he shares some of the most practical insights you’ll hear on how organisations can innovate with clarity, discipline and impact. We break down: • Why “innovation is just making something better” • The IBM Watson project that failed at $4,000 per interaction • How customer feedback about “paper thin walls” triggered major innovation • Why teams must start with the problem, not the technology • How smaller health funds can innovate faster than large ones • The cultural shift at CBHS driven by a clear North Star, number one in member satisfaction • Why human connection may become the ultimate differentiator in a digital world If you’re a leader in insurance, health or transformation, this conversation will reshape how you think about innovation and the role of customer insight in making things better every day. 🎧 Listen now and subscribe for more episodes of Innovation Insider.

    44 min
  6. The Boardroom’s Role in Innovation with Deborah Jenkins

    11/11/2025

    The Boardroom’s Role in Innovation with Deborah Jenkins

    Boards talk about innovation, but how many actually enable it? In this episode of Innovation Insider, I sit down with Deborah Jenkins, non executive director with ACA Health Benefit Fund and Liverwell, to explore how boards in highly regulated industries can encourage creativity, experimentation and strategic change without losing control of risk. Deborah brings more than a decade of experience on the ACA Health board, guiding a small member owned fund through rising regulation, digital expectations, and growing pressure on the health system. She shares practical insights on: ✅ Setting the tone for innovation from the board ✅ Turning regulatory constraints into a creative sandbox ✅ Balancing risk and experimentation with a test and learn approach ✅ How small funds can move faster, listen better, and build trust with members ✅ Why alliances and community based ecosystems give smaller funds a unique advantage ✅ What “good” looks like for a purpose led, member owned health fund We also unpack macro challenges facing health insurance, including ageing populations, chronic disease, mental health, and the rising cost of care, and how these forces are pushing the industry toward new models of prevention and member value.If you work in health insurance, aged care, not for profits, or any regulated sector, this episode is full of practical ideas for innovating with confidence, clarity and good governance. 🎧 Listen now and subscribe for more conversations from leaders shaping the future of health and insurance.

    52 min
  7. Innovating from the C-Suite with Anthony Justice

    10/25/2025

    Innovating from the C-Suite with Anthony Justice

    In this episode of Innovation Insider, David Worldon sits down with Anthony Justice (AJ)—one of Australia’s most respected insurance and financial services leaders—to unpack what it really takes to drive innovation inside large, complex organisations. From his time leading major brands like NRMA, CGU and UNO Home Loans to now advising executives through 11Eight, AJ shares powerful insights on: ✅ Why innovation should never be a separate department ✅ How culture, trust and “having people’s backs” fuel real progress ✅ The role of leadership in stopping what’s not working to create space for what could ✅ How politics, short-termism and fear hold organisations back ✅ What insurers can learn from patient capital and mutual ownership models ✅ Why simple, low-cost ideas often make the biggest impact AJ also reflects on the future of insurance, the affordability challenge, and where real disruption might come from next (hint: it’s probably not a traditional insurer). 🎧 Listen in for a practical, honest conversation about innovation, leadership and longevity—from the C-suite to the front line.

    45 min
  8. Leading with Empathy and Courage with Danielle Handley

    09/10/2025

    Leading with Empathy and Courage with Danielle Handley

    What does it take to drive innovation inside some of the most complex organisations in healthcare—while also leading with empathy and courage?In this episode of Innovation Insider, I sit down with Danielle (Dan) Handley, award-winning executive and former Chief Customer & Transformation Officer (APAC) at Bupa. In 2024, Dan was named the Health category winner at the AFR Women in Leadership Awards. We cover: ⏩ Why Dan made the brave decision to step away from corporate life after 25 years in senior leadership. ⏩ The unique challenges and superpowers of women in leadership. ⏩ Secrets to innovating inside complex organisations — starting small, making it visible, and keeping communication constant. ⏩ The role of insurers in tackling Australia’s biggest healthcare challenges: ageing populations, chronic disease, and prevention. ⏩ What excites (and worries) Dan about the future of healthcare — from AI and genomics to longevity science. ⏩ Her advice for leaders: “Success can’t just be about financial metrics. It must be about human-centred outcomes—patient experience, customer betterment, healthier lives.” If you’re a leader navigating complexity, driving change, or curious about the future of healthcare, this conversation is packed with insights you won’t want to miss. 🔔 Subscribe for more conversations with leaders reimagining innovation in insurance, health, and beyond.

    1h 2m
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About

Welcome to Innovation Insider, where Davo Worldon explores the strategies behind successful corporate innovation. Each episode features thought leaders sharing their insights on driving meaningful outcomes across industries like healthcare and digital transformation. Whether you’re an executive or innovation enthusiast, this podcast offers practical advice on how to innovate more effectively, efficiently, and affordably. Tune in for expert interviews, case studies, and actionable takeaways.

Information

  • Creator
    David Worldon
  • Years Active
    2025 - 2026
  • Episodes
    28
  • Copyright
    © Accelerated Innovation
  • Show Website
    Innovation Insider