65 episodes

Welcome to INNsider Tips.
These will be short, bite-size weekly podcasts that are designed to help you, independent hotel, resort, inn bed & breakfast etc. owners and managers grow your property’s success. Many of the tips I will be sharing come from decades of experience and the achievement of established larger brands. To take advantage, make sure to subscribe.
You will be able to find them by signing up at keystonehpd.com, YouTube and the INNsider Tips Podcast.

INNsider Tips Gerry MacPherson

    • Education

Welcome to INNsider Tips.
These will be short, bite-size weekly podcasts that are designed to help you, independent hotel, resort, inn bed & breakfast etc. owners and managers grow your property’s success. Many of the tips I will be sharing come from decades of experience and the achievement of established larger brands. To take advantage, make sure to subscribe.
You will be able to find them by signing up at keystonehpd.com, YouTube and the INNsider Tips Podcast.

    How to Overcome Objections When Upselling | INNsider Tips-065

    How to Overcome Objections When Upselling | INNsider Tips-065

    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Overcome Objections When Upselling.

    Before I let you go, I wanted to tell you we’ll be taking a short hiatus and this will be our last episode until mid-September.

    No. we are not taking a tour of Europe or running away to a secluded tropical island.

    We’ve been listening and are going to be revamping Keystone Hospitality Property Development.

    While you are hopefully enjoying your summer or for those of you in the southern hemisphere, winter, we’ll be working to make Keystone HPD even better for you.

    I’ll send the occasional notes to let you know how things are going and about the relaunching plans. And before you know it, we’ll be back.

    Bigger and better than ever.

    Thank you for all your past support, and we look forward to being even a more valuable resource for you in the future.

    See you soon.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-overcome-objections-when-upselling-innsider-tips-065

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/

    • 5 min
    The Mechanics of Upselling | INNsider Tips-064

    The Mechanics of Upselling | INNsider Tips-064

    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about The Mechanics of Upselling.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/the-mechanics-of-upselling-innsider-tips-064

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/

    • 3 min
    How to Upsell at Your Property | INNsider Tips-063

    How to Upsell at Your Property | INNsider Tips-063

    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Upsell at Your Property.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-upsell-at-your-property-innsider-tips-063

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/

    • 3 min
    How to Respond to Negative Reviews | INNsider Tips-062

    How to Respond to Negative Reviews | INNsider Tips-062

    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Respond to Negative Reviews.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-respond-to-negative-reviews-innsider-tips-062

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/

    • 3 min
    How to Handle Negative Reviews | INNsider Tips-061

    How to Handle Negative Reviews | INNsider Tips-061

    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Handle Negative Reviews.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-handle-negative-reviews-innsider-tips-061

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/

    • 3 min
    The Most Common Hospitality Property Complaints | INNsider Tips-060

    The Most Common Hospitality Property Complaints | INNsider Tips-060

    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about The Most Common Hospitality Property Complaints.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/the-most-common-hospitality-property-complaints-innsider-tips-060

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/

    • 4 min

Top Podcasts In Education

The Mel Robbins Podcast
Mel Robbins
The Jordan B. Peterson Podcast
Dr. Jordan B. Peterson
Do The Work
Do The Work
Mick Unplugged
Mick Hunt
TED Talks Daily
TED
Try This
The Washington Post