On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
What exactly do you do when you’re in the process of scaling fast and a pandemic strikes? In this episode, Mark Rudden – Director of EMEA Sales at BrowserStack – answers that question.
Rewind: How Yelp drove down churn by building up customer success
In this episode from the archives, Kayti Sullivan chats to Intercom's Kaitlin Pettersen about how companies need to create a customer success organization to grow customer relationships and revenue.
IBM's Arin Bhowmick on designing ethical AI
We talk with IBM's Chief Design Officer Arin Bhowmick about building ethical, sustainable AI.
Rewind: Matt Rogers on scaling your SaaS business
Matt Rogers of Twilio and formerly Google offers his opinion on the challenges faced by SaaS companies both starting out and scaling in today’s swiftly evolving market.
Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch
Coda CEO and co-founder Shishir Mehrotra reveals how he and his team have set out to reimagine documents, spreadsheets, and apps for the future, rather than relying on models from the past.
Celebrating Pride: Being out while the world is in
To mark Pride this year, we’ve interviewed a few of our LGBTI+ teammates to hear their reflections on being out while everyone is in.
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Listen, this is a fantastic podcast. I use it to keep tabs on what’s happening in the SaaS/tech world. Generally enjoyable. Thanks, Intercom folks!
One of my favorites
As I continue to develop my first SaaS product, Inside Intercom continues to inspire me to try new things! Love it!
High Quality Content surrounding Product, Marketing, And Tech
Listened to almost every episodes. Learned a lot from this podcast. Best tech podcast out there. Thanks Intercom team for putting up deep and insightful resources!