InsurTechTalk

Gilad Shai
  • 5.0 (3)
  • BUSINESS
  • UPDATED BIWEEKLY

Welcome to InsurTechTalk, the premier podcast where industry titans and trailblazers converge to unravel the fascinating world of InsurTech. Join us for insightful discussions, gripping interviews, and thought-provoking analyses with entrepreneurs, founders, investors, and executives at the forefront of the insurance and technology revolution.

  1. 1D AGO

    InsurTech Under Fire — Resilience, Insurtech, and the Future of Insurance with Kobi Bendelak

    InsurTech Under Fire — Resilience, Insurtech, and the Future of Insurance with Kobi BendelakWhat does resilience actually look like?In this episode, we sit down with Kobi Bendelak, who shares an unbelievable story: leading a delegation of 20 startups and 40 people out of Israel during wartime—when all flights were canceled.The solution?A 40-hour journey through the desert, crossing into Egypt, flying via Athens, and pushing forward to London.Not for optics. For trust.Because in insurance, showing up isn’t optional.What we cover in this episode:* The “reverse exodus” journey from Israel via Egypt to London under fire* Why trust is the foundation of the insurance industry* How the Israeli insurtech ecosystem continues to grow—even during a crisis* The evolution of insurtech: from “tech tourism” to real business outcomes* Why B2C insurtech startups had to rethink distribution (hint: brokers win)* The rise of global collaboration across ecosystems* A bold prediction: AI could replace core insurance systems sooner than expectedChapters:00:00 – Introduction02:10 – The 40-hour journey to London08:45 – Resilience and trust in insurance15:20 – Growth of the Israeli insurtech ecosystem24:30 – From “tech tourism” to real business32:10 – B2C vs brokers: hard lessons41:50 – Global expansion and new markets49:30 – AI and the future of insurance core systemsAbout InsurTech IsraelInsurTech Israel supports over 250 startups through investments, accelerators, global roadshows, and partnerships—making it one of the most active insurtech ecosystems in the world.Key takeaway:Resilience isn’t a story you tell.It’s what you do when everything works against you—and you show up anyway.👍 Like, comment, and subscribe for more conversations with leaders shaping the future of insurance and technology.#Insurtech #AI #Insurance #Startups #Innovation #Leadership

    29 min
  2. Jame Benham, CEO of JKB and Terra: AI, Core Systems, and the Insurance Workforce Crisis

    2D AGO

    Jame Benham, CEO of JKB and Terra: AI, Core Systems, and the Insurance Workforce Crisis

    What happens when AI doesn’t just support insurance workflows—but replaces them?In Episode 150 of InsurTechTalk, James Benham breaks down what’s really happening inside insurance companies right now:Why ~30% of the workforce is stuck in manual clerical workThe growing shortage of underwriters and adjustersHow AI is reshaping core systems, workflows, and decision-makingWhy most “AI adoption” today is risky, untested, and non-compliantAnd what it actually takes to build a modern, AI-native insurance stackFrom rebuilding policy and claims systems to embedding AI directly into workflows, this conversation goes beyond hype—and into execution.If you want to understand where insurance is really headed, start here.

    43 min

  3. 3D AGO

    Why Wildfire Is Breaking Insurance (and How to Fix It) with Kitt Doucette, Co-Founder, W.I.S.H.

    Episode 149 — InsurtechTalk | Kitt Doucette (Co-Founder, Wildfire Insurance Solution Hub)Wildfire risk is no longer just a catastrophe event—it’s a systemic failure in how insurance understands, prices, and communicates risk.In this episode, Kitt Doucette breaks down why wildfire conflagration is fundamentally different from traditional fire risk—and why the insurance industry must treat it as its own standalone peril.From his background as a professional skier and journalist embedded with wildfire response teams, to building a next-generation insurance platform, Kitt brings a unique perspective on risk, resilience, and prevention.What we cover:• Why wildfire “conflagration” is a distinct and misunderstood risk• The failure of the current reactive insurance model• How FAIR Plans are distorting the market• Why insurers rely on models—but use them the wrong way• The core challenge of pricing prevention vs. reacting to loss• How technology can quantify mitigation (before vs. after risk)• The role of communities, HOAs, and homeowners in risk reduction• Why insurers should act as both incentivizer and enforcer• The case for separating wildfire as a single, insurable peril• WISH: building transparency between insurers and homeownersKitt also outlines how Wildfire Insurance Solution Hub (WISH) is creating:Parcel-level risk visibilityActionable mitigation strategiesA direct link between risk reduction and insurance pricingKey takeaway:Wildfire risk is increasingly manageable—but only if the industry shifts from reactive underwriting to proactive risk engineering.🎙 InsurtechTalk — conversations with founders, CEOs, investors, and operators shaping the future of insurance.Wildfire Insurance Solution HUBhttps://www.linkedin.com/company/wish-wildfire-insurance-solution-hub/

    1h 9m
  4. How AI Is Becoming a Digital Teammate for Insurance Brokers | Anupam Gupta, CPO at Applied Systems

    MAR 18

    How AI Is Becoming a Digital Teammate for Insurance Brokers | Anupam Gupta, CPO at Applied Systems

    AI is everywhere in insurance conversations—but what does it actually change inside a brokerage?In Episode 148, I sit down with Anupam Gupta, Chief Product Officer at Applied Systems, one of the largest insurtech platforms serving insurance agencies and brokers worldwide.We discuss how the agency management system (AMS) is evolving from a simple system of record into a system of action—powered by AI and digital teammates that help brokers get work done faster.Some of the topics we cover:• Why most commercial insurance submissions still happen through email• How AI agents can prepare renewal packets automatically• Why brokers remain essential as trusted advisors even in an AI-driven world• How automation can reduce administrative work and free brokers to focus on clients• The challenge of change management as agencies adopt new technology• Why the future brokerage will include human experts supported by digital teammatesWe also discuss Applied Systems’ role in the industry, how insurtech competition is evolving, and what brokers should expect from the next generation of insurance technology.Key takeaway:AI won’t replace brokers—but it will dramatically change how work gets done behind the scenes.If you work in insurance, brokerage technology, or insurtech, this conversation provides a practical look at where the industry is heading.

    46 min
  5. Juan Garcia, Co-Founder of Tuio

    MAR 17

    Juan Garcia, Co-Founder of Tuio

    InsurTechTalk Episode 147AI, Claims Automation, and the Future of Insurance | Juan (Tuio) on Building an AI-Native InsurerIn this episode of InsurTechTalk, we sit down with Juan, co-founder of Tuio, a fast-growing Spanish insurtech that is rethinking personal insurance using AI, automation, and behavioral data.Tuio launched in 2021 to serve a segment that traditional insurers struggle with: digitally native customers who expect self-service insurance, transparent pricing, and fast claims resolution. Instead of building another digital wrapper around legacy systems, Tuio designed a platform that uses AI agents to optimize the two biggest drivers of insurance profitability: marketing and claims.Juan explains how their AI system—nicknamed “Watson”—analyzes massive claims datasets, reviews videos and documents submitted by customers, and recommends the next best action for adjusters. Rather than replacing humans, the system creates a human-in-the-loop model where adjusters supervise AI decisions and focus on the most valuable part of the job: helping customers.We also discuss:• Why most AI projects in insurance focus on the wrong cost centers• How Tuio uses AI to improve underwriting, marketing efficiency, and claims handling• Why automation alone doesn’t improve profitability• How digital self-service generates richer underwriting data• The regulatory challenges of AI in insurance pricing• The opportunities for insurtech startups across Spain and Southern EuropeTuio currently serves 100,000+ customers, writes €15M in premiums, and is growing 10% month-over-month following a €15M Series A round led by MassMutual Ventures.If you want to understand how AI is moving from pilot projects to real P&L impact in insurance, this conversation is for you.Guest: Juan Garcia — Co-Founder, TuioHost: Gilad ShaiSubscribe for more conversations with founders, investors, and operators shaping the future of insurance, insurtech, and financial infrastructure.#Insurtech #AI #InsuranceInnovation #Startups #ClaimsAutomation #Fintech

    44 min
  6. Josh Dorfman, co-founder and CMO of Plantd

    MAR 1

    Josh Dorfman, co-founder and CMO of Plantd

    Episode 146 | Climate Tech, Construction Innovation & Insurance RiskWhat does climate tech have to do with construction and insurance?In the first InsureTech Talk episode of 2026, I sit down with Josh Dorfman — climate entrepreneur and Founder of Planted — to unpack the intersection of climate innovation, supply chain resilience, advanced manufacturing, and insurability.Josh shares:- How Planted grows a structural biomass 10x faster than trees- Why verticalized supply chains matter for homebuilders- The real impact of energy competition between the U.S. and China- What $2 trillion per year in clean energy investment actually means- How better building materials could change the insurance equation- Why resilience is the missing link between climate and insurabilityWe also discuss:Fire, hurricanes, and why insurers are pulling back in CA & FLCarbon removal vs. practical climate solutionsAdvanced manufacturing, SpaceX DNA, and scaling hard techWhy construction innovation is becoming an insurance storyIf you care about the future of housing, underwriting, climate resilience, and where capital is flowing next — this episode is for you.Listen now.#InsurTech #ClimateTech #Insurance #ConstructionTech #Resilience #Energy #Underwriting #VentureCapital

    40 min
  7. Katey Walker, Chief of Staff at Xceedance

    MAR 1

    Katey Walker, Chief of Staff at Xceedance

    🎙️ InsurTechTalk, Episode 145 | Inside the Operating Layer of Insurance with XceedanceIn this episode, I sit down with Katey Walker, Chief of Staff at Xceedance, to unpack the part of insurance most people misunderstand—and underestimate: operations.We discuss why Xceedance doesn’t sell insurance or deploy capital, how vertical domain expertise combined with AI is reshaping underwriting, claims, and actuarial work, and what it really takes to modernize insurance infrastructure globally.From standing up a U.S. FAIR Plan in 120 days to scaling a 5,500-person global services platform, this conversation is a masterclass in how insurance actually runs—and where it’s going next.

    37 min
  8. Sasha Haco, Founder & CEO of Unitary.ai

    FEB 28

    Sasha Haco, Founder & CEO of Unitary.ai

    🎙️ Episode 144 — AI, Automation, and the Real Work Behind Insurance OperationsIn Episode 144 of InsurTechTalk, I sat down with Sasha Haco, Founder & CEO of Unitary.ai, for a wide-ranging conversation that cuts through the AI hype in insurance.We explore why not every workflow needs AI, why deterministic automation still matters, and how the smartest teams are blending software, RPA, and AI reasoning—very deliberately. Sasha also breaks down the difference between AI as a feature and AI as the core product, and why large, multi-year “transformation projects” are quietly falling behind.From MGA submissions intake to underwriting operations, this episode is a practical guide to choosing the right tool for the job—not just the loudest buzzword.If you’re thinking seriously about AI, automation, and operational scale in insurance, this conversation is worth your time.#InsurTechTalk #AIinInsurance #InsuranceOperations #Automation #Underwriting #MGA #DigitalTransformation

    36 min
See All (144)

Trailers

Ratings & Reviews

5
out of 5
3 Ratings

About

Welcome to InsurTechTalk, the premier podcast where industry titans and trailblazers converge to unravel the fascinating world of InsurTech. Join us for insightful discussions, gripping interviews, and thought-provoking analyses with entrepreneurs, founders, investors, and executives at the forefront of the insurance and technology revolution.

Information

  • Creator
    Gilad Shai
  • Years Active
    2020 - 2026
  • Episodes
    144
  • Rating
    Clean
  • Copyright
    © Gilad Shai
  • Show Website
    InsurTechTalk