41 episodes

IsAware is your connection to exploring the systems and software that power businesses like yours with expert insight, experience and advice.IsAware is powered by InterSoft Associates, your Software Consultancy that will help you to maximize revenues, reduce costs, and streamline work processes with the right IT solutions. InterSoft Associates delivers strategic consulting and custom software development, together with support and enhancement to help modernize and manage the software that helps your business run. Learn more, and download 8 Critical Questions to Ask Before Hiring a Custom Software Company at intersoftassociates.com

IsAware From InterSoft Associates Intersoft Associates

    • Business

IsAware is your connection to exploring the systems and software that power businesses like yours with expert insight, experience and advice.IsAware is powered by InterSoft Associates, your Software Consultancy that will help you to maximize revenues, reduce costs, and streamline work processes with the right IT solutions. InterSoft Associates delivers strategic consulting and custom software development, together with support and enhancement to help modernize and manage the software that helps your business run. Learn more, and download 8 Critical Questions to Ask Before Hiring a Custom Software Company at intersoftassociates.com

    Client Impact with Guest Pat Moss of Marshall & Moss Group

    Client Impact with Guest Pat Moss of Marshall & Moss Group

    In today's episode we're joined by Patrick Moss, CPA, senior accountant at Marshall & Moss Group. Marshall & Moss Group is a public accounting firm specializing in union, Taft-Hartley industries and multi-employer benefit funds. Pat shares his unique perspective on leading, innovation and opportunity as a multi-generational leader, and how InterSoft Associates has had an impact on moving Marshall & Moss from on-the-shelf solutions to custom software that helps them serve their cli...

    • 10 min
    Custom Software in Banking With Metropolitan Commercial Bank

    Custom Software in Banking With Metropolitan Commercial Bank

    Nick Rosenberg, Executive Vice President and Head of Global Payments for Metropolitan Commercial Bank, joins us today to explore the uniqueness of MCB, its clients, and the technology demands and sophistication required to turn its gears with confidence. Nick talks about why InterSoftAssociates has been the right partner, the contributions he's valued most, and Hy Goldstoff and Abe Unger of InterSoft Associates break down the MCB projects and relationships from their strategic and development...

    • 15 min
    Client Impact with Guest Shalom Maidenbaum

    Client Impact with Guest Shalom Maidenbaum

    Maidenbaum Property Tax Reduction Group have been successfully helping taxpayers across Nassau County in Long Island, New York, maintain a fair assessment of their homes for 30+ years. Today we're exploring more real-world results and impact as we're joined by Shalom Maidenbaum, Founder of Maidenbaum Property Tax Reduction Group, LLC. Shalom shares the origin story of his company, how the company has grown and changed in response to both market dynamics and Nassau County law and tax changes, ...

    • 22 min
    How Your Data & Software Decisions Impact Customer Care & Satisfaction

    How Your Data & Software Decisions Impact Customer Care & Satisfaction

    We've all been on a website, using an app or working on an application that frustrates us. Best case, we roll our eyes and persevere. Worst case, we stop using the thing altogether. Meanwhile, customers are more concerned than ever about how their data is being used and who's using it. In today's episode, we're talking about how customer experience is impacted by the software and technology decisions you make in your company. Putting off that upgrade or staying with slow (or even obsolete) so...

    • 16 min
    Culture & Command Lines: How Your Software Impacts Employee Engagement

    Culture & Command Lines: How Your Software Impacts Employee Engagement

    We don't often think of how the technology we use at work impacts employee engagement and company culture - yet technology is maybe the one predictable constant across any department and the full scale of a business. When employees are frustrated with inefficient systems, cumbersome software or frustrating redundancies, their overall satisfaction at work declines. When they feel time is wasted because of outdated or poorly performing software and technology, employees disengage or leave for s...

    • 16 min
    Do You Need a Chief Data Officer? Putting the Right Point Person on Your Software & Data

    Do You Need a Chief Data Officer? Putting the Right Point Person on Your Software & Data

    As data and software become more sophisticated and as Big Data becomes increasingly relevant to today's companies, it's essential to know - who's in charge of this stuff? Especially in small and mid-market companies, we usually have leaders in departments like HR, Sales or Operations - but what about tech? Is a Chief Technology Officer the same as an IT pro? Does our "IT guy" understand data and how it can be an asset for your company? We're answering these questions and more today as we disc...

    • 22 min

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