ISV Talks

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Interviews with leading ISVs, VARs and ERP consultants that lead to successful business connections in the ERP marketplace.

  1. It Takes a Rocket Scientist: From NASA Dreams to HCM Integrations   Why Payroll and HR Workforce Integrations Sometimes Need a Rocket Scientist.

    17시간 전

    It Takes a Rocket Scientist: From NASA Dreams to HCM Integrations Why Payroll and HR Workforce Integrations Sometimes Need a Rocket Scientist.

    In this ISV Talks episode, Carol Livingston interviews Mary Sarracino, CEO of JAT Consulting, to explore how JAT became one of the most trusted integration partners in the Microsoft Dynamics ecosystem. Mary shares how her early path in astrophysics and plans to head to NASA after college but took a jobs as a computer programmer for a payroll software vendor.  This has shaped the technical foundation that later helped her solve some of the most complex HR and Payroll challenges for Dynamics customers. JAT’s Connect Series supports Dynamics GP, Business Central, and Finance and Operations by keeping employee data synchronized across Payroll, Benefits, and Timekeeping systems. Mary explains how Payroll Connect began as a GP to ADP integration, how Benefits Connect grew to support multi‑carrier reporting, and how JAT’s automation engine reduces manual entry and compliance risk across all Dynamics HR workloads. Dynamics partners will hear valuable insights on why HR and Payroll require specialized expertise, how partners are adapting to channel changes, and where compliance pressures are increasing for customers. Mary also discusses the growing role of secure internal AI tools such as Copilot for Work and why sensitive employee data should remain inside the organization’s own environment. If you support Dynamics GP, BC, or F&O customers who rely on accurate workforce data, this episode offers practical guidance on integrations, compliance, automation, and the future of HCM within the Microsoft ecosystem. Learn more about JAT Consulting at www.jatnet.com.

    33분
  2. 5월 29일

    How Red Maple Delivers True Payment Processor Choice for Dynamics ERP

    In this episode of ISV Talks, Carol Livingston from Dynamics Connections interviews John Pleau from Red Maple, a long time Microsoft focused ISV that delivers flexible payment solutions for Dynamics 365. John shares Red Maple’s twenty year history of working exclusively in the Microsoft ecosystem and explains why their approach stands out. Red Maple gives merchants and partners full freedom to choose their payment processor rather than being locked into a single provider. John walks through Red Maple’s embedded payment solution for Business Central and highlights the features customers value most. These include support for multiple processors, international currencies, SEPA and GDPR requirements, surcharging with InterPayments, and advanced cost saving tools like Level 2, Level 3, and CEDP processing. He explains how these capabilities can reduce interchange fees and create instant ROI for customers. The conversation also covers tokenization, fraud prevention, authorization workflows for backorders and partial shipments, in person payments without a full POS system, Click to Pay, and Red Maple’s customer payment portal called Clever Division. John also notes that Red Maple supports ACH and offers a commissions management product used by many customers. John shares trends he is seeing in the market, including strong growth in Business Central, increased demand for processor choice, and interest in new technologies like Apple Tap to Pay on iPhone and real time payments. He also mentions that more companies are moving from NetSuite and Acumatica to Business Central and appreciate Red Maple’s flexibility. The episode closes with the key theme driving customers to Red Maple. Merchants want freedom, choice, and cost savings. Red Maple’s processor agnostic approach gives them exactly that.  www.redmaple.com

    21분
  3. ISV Talks Summit NA 2025 Edition: How Simple Conversations Spark Big Solutions

    4월 1일

    ISV Talks Summit NA 2025 Edition: How Simple Conversations Spark Big Solutions

    On this special edition of ISV Talks, Carol Livingston was able to sit down with Chris Giesbrecht, Manager of IT and Business Analytics at AgriHub Inc during Community Summit NA 2025. Chris manages a very complex GP system with over 13+ ISVs and roughly 200 users. We get specific about what Chris is hunting for at Summit: practical AI and automation that helps people today. We discussed his experience in attending Summit NA as a user over several years and also more recently as a speaker and panelist.  Chris explains why AgriHub is taking a year to evaluate options regarding the GP end of life and the path to an ERP migration, learning from peers who have already done GP to Dynamics 365 Business Central migrations, and avoid getting caught in the last-minute rush. We also spend time on the part that can make or break a project: change management, user adoption, and getting people involved early so the new system actually fits how work should happen. He also shares great advice for first‑time attendees—don’t be afraid to introduce yourself, ask questions, and explore. From unexpected lunch‑table connections to learning from peers who share the same challenges, Chris highlights what so many attendees discover each year: you’re never alone in your ERP journey. The best insights often come from simply talking to other users, asking questions in sessions, and stepping a little outside your comfort zone. You never know which conversation or solution will help you solve tomorrow’s problem.

    12분

소개

Interviews with leading ISVs, VARs and ERP consultants that lead to successful business connections in the ERP marketplace.