IT Newbies

Brent Ingram

IT Support is a big field and it’s easy to get lost in, especially when just starting out. Host Brent Ingram interviews IT Professionals from diverse backgrounds and expertise about their journeys, while also having beginner friendly discussions about tech that you should know about.

Episodes

  1. Episode 5 - Jose Adame – DACA Dreamer to IT Innovator

    06/27/2023

    Episode 5 - Jose Adame – DACA Dreamer to IT Innovator

    Join host Brent in this captivating episode of "IT Newbies" as he welcomes his friend and IT expert, Jose Adame, to share his remarkable journey in the world of technology. Get ready for a tale of passion, determination, and unexpected opportunities.     Discover Jose's current role as a Professional Service Engineer at Proof Point, where he manages the frontend environment for their archive and professional services team. Explore how Jose ensures smooth operations, automates processes, and navigates the complexities of both frontend and backend systems.     Take a step back to Jose's humble beginnings as he recounts the unconventional path that led him to his first IT job. As a DACA recipient, Jose overcame unique challenges and harnessed his passion for computers to forge a career in the ever-evolving IT industry.     From early experiences tinkering with computers to mastering the intricacies of the IT landscape, Jose's story is one of perseverance and growth. Discover how his status as a DACA recipient fueled his drive to succeed and break barriers in the tech world.     Listen in as Jose shares the challenges, triumphs, and valuable lessons learned from migrating thousands of mailboxes seamlessly. Gain insights into meticulous planning, adaptability, and effective communication during this massive undertaking.     Through this captivating conversation, you'll gain valuable insights into the mindset of an IT professional working on a grand scale. Discover the power of embracing discomfort, tackling unfamiliar territory, and embracing growth opportunities.     Join "IT Newbies" today and be inspired by Jose Adame's extraordinary narrative of triumph, growth, and how being a DACA recipient propelled his career in the world of IT. Whether you're an IT professional, a tech enthusiast, or simply curious about the fascinating world of technology, this episode will leave you motivated, informed, and ready to embark on your own unorthodox journey in IT.    Make sure to subscribe and leave a review!

    46 min
  2. Episode 3 - Brian McNeilly - From Army Officer to Azure Engineer: Empathy and Expertise in Government Solutions

    06/01/2023

    Episode 3 - Brian McNeilly - From Army Officer to Azure Engineer: Empathy and Expertise in Government Solutions

    Join us in this episode as we dive into the inspiring journey of Brian McNeilly, an Army Officer who found his passion and purpose as an Azure Engineer at Microsoft. Brian's unique background brings a wealth of experience in problem-solving, leadership, and emotional intelligence to his role, especially when it comes to assisting government clients with their Azure issues.  In this conversation, Brian shares how he seamlessly transitioned from a military career to a technical role, leveraging his skills to provide top-notch support to government clients. Discover how Brian's commitment to emotional intelligence has become a game-changer in resolving complex technical issues efficiently and effectively. He genuinely cares about his customers' well-being and strives to ensure that they never feel frustrated with Microsoft Azure's products or services.  Throughout the episode, Brian emphasizes the importance of building strong relationships with customers and colleagues. He discusses how his ability to form connections, both professionally and on a personal level, has been instrumental in delivering exceptional results. Brian's dedication to understanding his customers' needs and using his expertise in Azure engineering helps him provide tailored solutions that address their unique challenges.  Tune in to this episode and gain insights from Brian's journey as he combines his military background, technical prowess, and empathetic approach to make a positive impact on government clients using Microsoft Azure. Learn how emotional intelligence and genuine care can transform the customer experience and drive success in the world of technology.

    39 min

Ratings & Reviews

5
out of 5
6 Ratings

About

IT Support is a big field and it’s easy to get lost in, especially when just starting out. Host Brent Ingram interviews IT Professionals from diverse backgrounds and expertise about their journeys, while also having beginner friendly discussions about tech that you should know about.