FSO Spotlight

ManageEngine FSO
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You will listen to conversations with IT minds, including leaders and practitioners, around observability, AIOps, IT operations management, and emerging IT trends.

  1. -19 H

    Designing IT for Reliability, Regulation, and Scale: ITOps in MEA

    In this first episode of the FSO Spotlight Roundtable Series, we focus on the Middle East and Africa (MEA)—a region where enterprise IT maturity is shaped as much by government-led digital agendas as by organizational priorities. This discussion features regional IT solution experts from across MEA, who share ground-level perspectives on how enterprises are navigating observability, infrastructure design, vendor choices, and operational maturity amid uneven infrastructure readiness and evolving regulatory practices. Speakers: Paras Ajwani, Business Head – Application Services, Elitser Technologies Philip Slimowitz, CEO, ITR Technology Murad Fayed, Business Development Manager, Alnafitha IT Aziz Sukhsorwala, Technical Manager – Pre-Sales & Consulting, BurhanTec Host: Vishnu Prasadh, Senior Marketing Analyst, ManageEngine What we discussed: Government-led digital transformation in MEA and how it shapes enterprise IT maturityWhy digital maturity varies sharply across MEA regionsReliability, uptime, and resilience as core prioritiesBroadband, power stability, and connectivity challenges and designing IT around themThe rise of regional cloud data centers and their impact on latency and trustHybrid and cloud adoption patterns driven by regulation, security, and cost structuresWhy enterprises increasingly prefer integrated ITOps platforms over point toolsHow observability, service management, and workflows work better when tightly connectedVendor stability as a deciding factor: pricing predictability, product continuity, and trust Time stamps: (00:15) Introducing the MEA roundtable guests and their regional roles (02:00) How initiatives like Vision 2030, Smart Dubai, and Digital Egypt shape modernization (03:20) Differences between large enterprises, mid-market, and SMB adoption (04:45) Why digital maturity varies widely across MEA (07:20) Infrastructure realities: broadband, power, and connectivity challenges (09:10) Why local cloud presence changes adoption and trust (12:00) How cloud changes cost models and operational structures (13:50) Vendor responsibilities in advanced digital environments (15:00) Platform vs point tools in ITOps (18:40) Vendor stability, pricing shocks, and acquisitions (21:20) Local presence & partner continuity as trust factors (23:20) Security, compliance, and observability in MEA (26:00) SaaS adoption: what slows it down for observability (27:20) Closing thoughts & key takeaways FSO Spotlight is the podcast by ⁠⁠⁠⁠⁠ManageEngine FSO, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    28 min

  2. -21 H

    Multicloud management, data sovereignty, and AI for security | Bluechip Infotech, Australia

    In this episode of FSO Spotlight, we sit down with IT solutions experts from Bluechip IT, Australia to explore how ANZ enterprises are navigating the realities of cloud adoption, security, AI, and observability in today’s fast-evolving IT landscape. From multicloud management, the hidden costs of cloud sprawl, and data sovereignty to the growing role of AI in preventing outages and reducing alert fatigue, this episode captures the ground-level challenges defining the IT operations landscape in Australia. We discussed: Why software and security spending is surging in AustraliaThe realities of multi-cloud adoption and why some strategies failHidden costs, unused compute, and cloud optimisation challengesStories on data sovereignty and regional complianceThe convergence of security and observabilityEthical AI and its role in IT operationsHow AI reduces alert fatigue and enables predictive monitoringPreventing outages through full-stack observability and change validationThe impact of downtime on business revenue and customer trustSustainability, green IT, and the energy cost of AI Speakers: Matthew Hales, Sales Manager, Bluechip ITMichael Whyatt, Technical Business Development Manager, Bluechip ITKris, Principal Consultant, Bluechip IT Host: Vishnu Prasadh, Senior Marketing Analyst, ManageEngine Time stamps: (00:00) Introduction to Bluechip IT & the panel (01:13) Australia’s IT spending growth (02:55) Visibility as the foundation of security (03:26) Multi-cloud growth: opportunity or risk? (04:35) Why multi-cloud strategies struggle in Australia (05:47) Hidden cloud costs & unused compute challenges (06:43) Cloud optimisation and governance realities (08:20) Data sovereignty & compliance in ANZ (10:03) Real-world example of data localisation challenges (11:23) Industry clouds & security-first strategies (13:01) AI regulations and ethical AI in Australia (15:00) How AI is transforming observability & IT operations (17:12) GenAI adoption: hype vs real usage (19:20) AI risks, data privacy & governance concerns (21:35) AI in predicting and preventing incidents (24:51) Alert fatigue and operational burnout in IT teams (27:10) From monitoring to business-centric observability (29:48) Real impact of downtime on revenue & trust (32:16) Can AI prevent large-scale telecom outages? (35:05) Full-stack observability & change validation (36:54) Sustainability in IT and energy demands of AI (39:12) Smart infrastructure & green IT practices (41:20) Closing thoughts & key takeaways FSO Spotlight is the podcast by ⁠⁠⁠⁠⁠ManageEngine FSO, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    42 min

  3. -21 H

    Getting IT right in the age of AI: Lessons from a Silicon Valley veteran | Girish Bhat

    In this episode of FSO Spotlight, we sit down with Girish Bhat, Senior VP of GTM at Revifi, who has spent decades building, managing, and launching enterprise IT, security, and AI products at pioneering companies including Splunk, Cisco, Netscout, and Sumo Logic. With experience spanning engineering, product management, marketing, and GTM leadership, Girish brings a 360° perspective on how IT operations have evolved — from traditional alert-based monitoring to autonomous, AI-driven systems. We discussed: What’s remaining constant through decades of IT evolutionThe four guiding pillars for modern IT operations successHow to justify change and quantify its business impactThe real way to close the IT skill gap—by building from withinWhy observability and security are convergingData management best practices for hybrid environmentsThe role of agentic AI in shaping the next era of IT operationsHow to evaluate modern observability tools beyond cost and features Guest: Girish Bhat, Senior Vice President – GTM, Revifi Host: Sharon, Senior Solutions Expert, ManageEngine Time stamps: (00:00) Intro: Girish’s journey (02:04) What’s unchanged through IT’s evolution (02:51) The different dimensions to the tech business (04:45) Prioritizing change and manage competing needs (05:43) The four guiding pillars for effective IT operations (08:00) How IT admins can justify the need for change (08:57) Quantifying the impact of technology decisions (11:19) Fixing the skill gap in IT (12:12) Building talent internally: culture and structure (15:56) How hands-on engineers can stay relevant (17:53) The convergence of observability and security (18:35) Why IT and security split and how the cloud changed it (21:24) Metrics that link IT and security ops (23:19) Platform vs. point solutions for observability-security ops (25:11) Data management: in-house vs. vendor-driven (25:51) Data optimization best practices (28:30) Transitioning from point tools to platforms (31:29) Agentic AI in observability: reality or hype? (33:22) Evaluating tools: why workflow alignment is key (33:54) Girish on ManageEngine’s evolution and growth (36:15) Advice for orgs evaluating observability tools (38:12) Closing remarks FSO Spotlight is the podcast by ⁠⁠⁠⁠⁠ManageEngine FSO, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    41 min

  4. -21 H

    AIOps, observability, and beyond: The future of ITOps and beyond

    In this episode of FSO Spotlight, we speak with Sivachandrakarthik and Gowrisankar about why traditional monitoring is no longer enough, how observability has evolved in response to cloud-native architectures, and how AIOps helps teams turn massive volumes of telemetry into actionable insights and automation. The discussion covers the realities of adopting observability and AIOps, starting with data foundations, managing cost, integrating with existing tools, and driving the cultural change required to realize real business value. What we discussed: Why digital-first and cloud-first strategies have reshaped ITOpsHow observability evolved beyond availability monitoringThe role of AIOps in managing scale, complexity, and data overloadWhy observability should be the foundation before AIOps adoptionKey observability use casesService mapping, dependency discovery, and faster RCAReducing MTTR with proactive insights and AI-assisted operationsEvaluating observability platforms: data ingestion, scalability, integration, and cost controlBudgeting for observability and avoiding runaway data and licensing costsCultural and operational challenges in adopting observability and AIOpsFuture: Expanding observability beyond IT into telemetry, security, IoT, and OT Guest 1: Sivachandrakarthik, Senior Technical Consultant, ManageEngine, ex-LTI Mindtree Guest 2: Gowrisankar, Director of Product Management, ManageEngine Host: Cyril Emmanuel, Observability Evangelist, ManageEngine Time stamps: (00:00) Intro & session overview (05:07) Welcome & speaker introductions (07:30) Why IT complexity is accelerating in the digital-first era (08:22) From monitoring to observability: why availability metrics aren’t enough (10:56) Observability fundamentals: MELT explained (12:05) Why AIOps became essential for modern IT environments (13:49) How observability helps organizations navigate cloud complexity (16:04) Recommended adoption path: observability first, AIOps next (18:04) Is observability needed for every organization? (20:41) What to look for in observability and AIOps solutions (22:45) Adaptive thresholds, capacity planning, and AI-driven insights (25:03) Service mapping, dependency analysis, and faster RCA (26:46) ChatOps, automation, and AI-assisted workflows (28:44) Key capabilities of an observability platform (30:49) Scalability, data ingestion, and architecture considerations (32:05) Observability in multi-cloud and cloud-native environments (34:24) Cultural change and operational readiness for observability (36:22) Integrating observability with existing IT tools (38:49) Vendor perspective: building observability as a platform (41:20) Cost, ROI, and controlling observability spend (43:08) Budgeting strategies for observability and AIOps (46:37) Adoption roadblocks and change management (49:06) Future trends shaping observability and AIOps (51:46) Key takeaways and closing remarks FSO Spotlight is the podcast by ⁠⁠⁠⁠⁠ManageEngine FSO, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    49 min

  5. -6 J

    How Philippines Enterprises Run Disaster-Proof IT | ITOM Spotlight with IT Group, Inc.

    This episode of FSO Spotlight features Jener Himenez and Michael Sanchez, Senior Technical Account Managers at IT Group Inc., Philippines. They share how enterprises in PH are transitioning from traditional IT monitoring to full-stack observability. We also explore what makes the Philippines IT landscape unique, from its cost-sensitive tool adoption to disaster-driven IT planning. We discussed: The shift from legacy monitoring to hybrid, cloud-ready observabilityDemand for cost-effective full-stack observability (FSO) toolsHow security priorities vary across industries: banking vs. retail/manufacturingEnsuring business continuity in disaster-prone zonesThe rising need for AI-assisted observability as IT faces manpower limits Guest 1: Jener Himenez, ITMS Learning and Development Team Lead, IT Group Inc. Guest 2: Michael Sanchez, Senior Technical Account Manager, IT Group Inc. Host: Varsha, Enterprise Marketer - Lead, ManageEngine Time stamps: (00:06) – Guest introductions (01:00) – Evolution: From traditional monitoring to observability (02:27) – Drivers of the shift (pandemic, remote work, cloud adoption) (03:48) – Observability in the Philippines (hybrid + affordability (06:03) – Role of AI in observability (RCA, resolution, compliance concerns) (08:48) – Security in observability practices (BFSI vs other industries) (12:02) – Network visibility as part of full-stack observability (14:56 – Observability & business continuity in a disaster-prone region (18:11) – Emerging trends: faster RCA, AI demand, manpower gaps (20:22) – Closing remarks & outro FSO Spotlight is the podcast by ⁠⁠⁠⁠⁠ManageEngine FSO, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    21 min

  6. -6 J

    How observability can solve Italy's IT security and compliance challenges

    In this episode of FSO Spotlight, we speak with Gustavo Ivan Stringini, Presales Engineer at Bludis, Italy. From public sector modernization to private enterprise security challenges, this conversation offers a grounded view of what’s slowing IT adoption and how a unified observability approach can simplify IT operations.What we discussed: Cloud adoption trends in ItalyWhy legacy infrastructure complicates security and visibilityThe importance of a single-console observability approachAI in IT operationsand why human oversight still mattersHow observability supports compliance and smarter IT investments Guest: Gustavo Ivan Strigini, Presales Engineer, Bludis Host: Sharon, Senior Solutions Expert, ManageEngine Timestamps: (00:06) Introduction (01:04) Cloud adoption and hybrid IT complexity (02:58) Legacy infrastructure and security challenges (05:40) Why a single-console view matters (08:40) AI in operations: automation vs human control (10:12) Observability’s role in compliance (14:48) Choosing the right observability solution (19:25) Why investing in observability pays off FSO Spotlight is the podcast by ⁠⁠⁠⁠⁠ManageEngine FSO, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    22 min

  7. -6 J

    Netherlands' observability landscape, AI adoption, and data concerns

    In this episode of FSO Spotlight, we speak with Patrick Tyc, Managing Partner at CBABenelux, to explore how observability is evolving in public infrastructure and why it must be implemented responsibly in privacy-first regions like Europe. We discussed: How observability adoption is evolving across Europe’s regulated sectorsReal-world observability use cases in public infrastructureWhy observability is critical but must be cost- and privacy-awareAI and OpenTelemetry: where real value exists todayThe data paradox: improving experience without violating privacyWhy vendor accountability and data ownership matter more than ever Guest: Patrick Tyc — Managing Partner, CBABeneluxHost: Sharon — Senior Solutions Expert, ManageEngine Timestamps: (00:00) Guest introduction (01:08) Observability adoption across Europe (03:12) Real-world use case: Monitoring floodgates (05:50) Public sector IT challenges and priorities (08:25) AI’s role in modern monitoring (10:15) OpenTelemetry and standardization (12:20) Experience vs privacy: the data paradox (14:35) Advice for teams scaling observability (16:10) Vendor accountability & compliance-first thinking (17:05) Closing thoughts FSO Spotlight is the podcast by ⁠⁠⁠⁠⁠ManageEngine FSO, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    18 min

  8. 22 JANV.

    AI, Automation, and Agentic IT: The rising components of modern IT

    In this episode of FSO Spotlight, we sit down with Tolga Özbarutçu, Solutions Architect at Vitel A.Ş., to explore how enterprises in Turkey are using AI, automation, and observability to modernize IT operations. We discussed: The current state of IT management and observability adoption in TurkeyHow AI and automation are reshaping modern IT operationsWhy unified data collection and consolidation are critical for resilienceUsing AI-assisted event correlation to accelerate incident responseAgent-based vs. agentless monitoring: trade-offs and use casesThe promise—and limits—of agentic AI and RPA in IT operationsWhy continuous learning is essential for today’s IT professionalsWhere LLMs and GenAI deliver real, practical value Guest: Tolga Özbarutçu — Solutions Architect, Vitel A.Ş.Host: Sharon — Senior Solutions Expert, ManageEngineTimestamps: (00:44) The state of IT management in Turkey (01:42) AI adoption in modern enterprises (03:40) Why advanced technology is now essential (05:55) Data collection protocols and methods (07:18) Data consolidation & AI-assisted incident response (08:55) Implementation approaches in real environments (10:11) Case study: event correlation in practice (13:35) Reducing time-to-value for monitoring solutions (15:02) Agent-based vs agentless monitoring (16:20) Agentic AI: advantages and potential (17:46) Trust, reliability, and guardrails for AI & RPA (20:30) The need for continuous learning in IT (22:08) Use cases for LLMs and GenAI FSO Spotlight is the podcast by ⁠⁠⁠⁠ManageEngine ITOM⁠⁠⁠⁠, where you listen to industry experts and thought leaders on observability and IT trends, strategies, and best practices.

    24 min
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À propos

You will listen to conversations with IT minds, including leaders and practitioners, around observability, AIOps, IT operations management, and emerging IT trends.

Informations

  • Création
    ManageEngine FSO
  • Années d’activité
    2025 - 2026
  • Épisodes
    16
  • Classification
    Tous publics
  • Copyright
    © ManageEngine FSO
  • Site web de l’émission
    FSO Spotlight