Job Shadowing HE

Susannah Marsden
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Job Shadowing HE takes a deep dive into the roles of people who work in Higher Education. Featuring guests from across the sector, each episode reveals what’s involved in a specific role, the career path that led to it and tips on how to get in and get on in these jobs. Presented by Susannah Marsden.

  1. Sep 1

    Dr Marcelle Moncrieffe-Newman: One Step Forward, Two Steps Black

    Dr Marcelle Moncrieffe-Newman is Chief People Officer at City St George’s, University of London and author of the book One Step Forward, Two Steps Black which looks at navigating anti-Black workplace culture. The book is informed by her Doctoral studies which considered the impact of the public sector workplace culture on the career progression of Black employees. Marcelle shares her motivation for writing the book and reveals more about its contents including the negative workplace experiences of numerous Black colleagues she interviewed as part of her research, as well as experiences of her own. We explore broader topics within her book including the role of HR, the flaws of unconscious bias training and why top-level institutional leadership and culture is essential to change. Marcelle also offers insight to the six-point action plan that is designed for leaders and colleagues to create genuine racial inclusion in the workplace, including in HE. You can find out more about Marcelle here and her book is available here. This episode is kindly sponsored by Anderson Quigley which builds better leaders for a better society. They are industry experts with decades of experience in public sector executive search, interim management and advisory.  The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

  2. Aug 18

    Andy Youell - UK Higher Education Data

    Andy Youell has a 35 year career working in and with Higher Education data systems and governance, resulting in him being very much the go-to sector guru in the field. While data may appear to be about numbers and systems, Andy’s approach to getting things right in the sector is very much about people, culture, capability and confidence. We discuss Andy’s career with sector bodies, his freelance consultancy, and a brief stint working within a university, as well as the advisory role he’s played on numerous occasions, including to Government Ministers. His extensive career also offers us a potted history of how the HE data landscape has evolved across the last three decades, and we talk about how institutions have responded to that and what needs to come next.  We also reflect upon some classic data topics such as data burden and single source of truth - and -  if data is a science or an art. This episode is brought to you by SEAtS, the Education Operations Platform trusted by universities, colleges, and education providers worldwide. If your timetabling, attendance, compliance, and campus operations are spread across multiple systems, SEAtS brings them together on one AI-powered platform built on Microsoft Azure and natively integrated with Microsoft Teams and Power BI. From day one, it's audit-ready and designed to simplify operations while improving student engagement and institutional performance. Leading institutions have increased retention by up to 20%, protecting millions in tuition revenue while helping thousands more students stay on track. To start a pilot or discuss your requirements, visit seatsone.com. The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

  3. Aug 4

    Nadia Ness, Executive Director of Transformation, University of Glasgow

    Nadia Ness is Executive Director of Transformation at the University of Glasgow. Our conversation covers a wide range of topics about prioritising and leading change across the University, and the focus that Nadia places on people and partnership to deliver change well. With the earlier part of her career having been in senior roles in the corporate sector, including at Ikea, we also reflect upon the similarities and differences between that environment and leading change in HE. And on the theme of change and transformation, we additionally take a brief detour to talk about Nadia’s recent experience of stepping out of the workplace for a period of maternity leave, and some of the perspectives on change that she has since brought back. This episode is brought to you by SEAtS, the Education Operations Platform trusted by universities, colleges, and education providers worldwide. If your timetabling, attendance, compliance, and campus operations are spread across multiple systems, SEAtS brings them together on one AI-powered platform built on Microsoft Azure and natively integrated with Microsoft Teams and Power BI. From day one, it's audit-ready and designed to simplify operations while improving student engagement and institutional performance. Leading institutions have increased retention by up to 20%, protecting millions in tuition revenue while helping thousands more students stay on track. To start a pilot or discuss your requirements, visit seatsone.com. The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

  4. Apr 14

    Dr Alex Street, Senior Research Fellow in Music Therapy, Anglia Ruskin University

    Dr Alex Street is a Senior Research Fellow at the Cambridge Institute for Music Therapy Research, part of Anglia Ruskin University. He is an applied researcher who specialises in the use of music therapy for patients undergoing neurorehabilitation following stroke and brain injury. In this episode, Alex shares more about how music therapy works, including case studies of patient benefit. We also explore what led him to train as a music therapist as well as progressing his career into research, and we hear more about what it’s like to be a senior research fellow in his field and more broadly in HE. This episode is kindly sponsored by GatenbySanderson, the UK’s leadership expert across public services, not for profit and education. We partner with universities to find and place exceptional HE leaders and develop their teams – improving leadership performance, inclusivity and accelerating change. The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

  5. Mar 30

    Professor Ken Sloan, Vice-Chancellor and CEO of Harper Adams University

    Professor Ken Sloan, Vice-Chancellor and CEO of Harper Adams University. Ken has extensive experience in strategy leadership, governance and commercial activities gained through both the Higher Education and private sectors, and he became a VC through a non-academic route. In this episode, we discuss his leadership of this specialist university, including its strategic focus, living the institutional values, the role of entrepreneurship and his overall optimism about the future. We also reflect more broadly on the vital role of specialist institutions and why a diverse UK HE sector can and should be maintained. This episode is kindly sponsored by GatenbySanderson, the UK’s leadership expert across public services, not for profit and education. We partner with universities to find and place exceptional HE leaders and develop their teams – improving leadership performance, inclusivity and accelerating change. The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

  6. Mar 18

    Dr Charlotte Verney and Dr Joanne Caldwell: Valuing Research and Scholarship of Professional Services Staff

    Dr Charlotte Verney and Dr Joanne Caldwell each work in different areas of professional services, but both of them also engage in research and scholarship in HE management. In this episode, Charlotte and Joanne share more about their experience of balancing research and scholarship while working in a professional services role and consider the extent to which this type of portfolio of work is recognised and valued to the benefit of the sector. They also discuss their co-editorship of the Perspectives Journal, as well as the support networks available for current or aspiring professional services colleagues engaging in research. Resources mentioned in the episode: Journal: Perspectives: Policy and Practice in Higher Education | Journal | Taylor & Francis Online LinkedIn group: https://www.linkedin.com/groups/12963149/  Other: Higher Education Professional Services Research and Scholarship This episode is kindly sponsored by Tessa Harrison Executive Coaching. Tessa works with senior leaders across higher and further education who are navigating role transitions, leading organisational change or rethinking their careers. Her coaching blends reflective space with pragmatic challenge, enabling leaders to operate and make decisions with greater clarity and confidence. The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

  7. Mar 4

    Sarah Beavon: Chief Digital and Student Experience Officer

    Sarah Beavon has worked in Higher Education for over 20 years, moving through a series of increasingly senior roles to her current position as Chief Digital and Student Experience Officer at Canterbury Christchurch University. In 2025, she was recognised as one of the top 100 innovators and change makers of the year reflecting her success with large-scale digital transformation projects. In releasing this episode close to International Women’s Day 2026, Sarah’s reflects upon her career as a female IT leader, the importance of coaching and mentoring, what introverted or quiet leadership looks like, and what the future may hold to support aspiring digital leaders. This episode is kindly sponsored by Niico AI. Niico automates admissions and student services across systems universities and colleges already use, without replacing them. Using conversational AI and process automation, we reduce manual workload and deliver a better student experience to support growth and improve operational efficiency.  Book a demo at niico.ai. The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

  8. Feb 18

    Hugh Jones: Hugh Jones Consulting

    Hugh Jones is a renowned figure in Higher Education having worked in several universities during his career and, since 2014, undertaken consultancy work with over 60 clients. He is also the founder of the HE postcard series on Wonkhe, and Deputy Chair of the Board of Governors at Birmingham City University.  In this episode, Hugh delves into his career background  and what it’s like to engage as a consultant. He also reflects more broadly on the HE landscape including the strategic opportunities institutions, as well as how governance needs to change into the future. He additionally offers some top tips for careers in HE professional services, and also shares what motivates him to continue working in the sector.  This podcast is kindly sponsored by Ellucian Student powered by Banner. Ellucian Student is the modern AI powered SaaS solution purpose-built for Higer Education, empowering your institution to seamlessly connect people, processes and applications. By choosing Ellucian you choose a winning combination of global and regional expertise. The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG, are both proud to support Job Shadowing HE as a valuable source of professional insight.

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About

Job Shadowing HE takes a deep dive into the roles of people who work in Higher Education. Featuring guests from across the sector, each episode reveals what’s involved in a specific role, the career path that led to it and tips on how to get in and get on in these jobs. Presented by Susannah Marsden.

Information

  • Creator
    Susannah Marsden
  • Years Active
    2023 - 2026
  • Episodes
    58
  • Rating
    Clean
  • Copyright
    © Copyright 2024 All rights reserved.
  • Show Website
    Job Shadowing HE

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