21 episodes

Job Shadowing HE, presented by Susannah Marsden, sheds some light on the many and varied roles within Higher Education: in universities, in specialist HE institutions as well as in sector bodies that support the national HE infrastructure. It also aims to support people who are thinking about their career paths and who may aspire to a new role now or in the future.

Job Shadowing HE Susannah Marsden

    • Education

Job Shadowing HE, presented by Susannah Marsden, sheds some light on the many and varied roles within Higher Education: in universities, in specialist HE institutions as well as in sector bodies that support the national HE infrastructure. It also aims to support people who are thinking about their career paths and who may aspire to a new role now or in the future.

    Professor Susannah Quinsee & Ian Anderson: 'Remembering Our Why' – Reflecting on Change

    Professor Susannah Quinsee & Ian Anderson: 'Remembering Our Why' – Reflecting on Change

    Professor Susannah Quinsee is Vice-President (Digital and Student Experience) at City, University of London and Ian Anderson is Principal Enterprise Architect at Ellucian. In this episode, Ian and Susannah reflect upon many of the themes that have arisen across the mini-series and consider how institutions are managing change. They draw together thoughts on how this might be done while also providing some sense of stability, consider the critical importance of building human connections, discuss the value of recognising success and milestones and provide some inspiration on why we should keep going and be proud of UK Higher Education.
     
    This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

    • 39 min
    Luke Phillimore: Change is all about the people

    Luke Phillimore: Change is all about the people

    Luke Phillimore is Associate Director of Change at the University of Nottingham and is also the Network Coordinator for the Association of Higher Education Professionals Change Network. In this episode, Luke focuses on why people are at the core of change, the importance of empowering people through the change process and why the most relevant outcome of change is people's acceptance to adopt it. As part of this discussion, Luke also explores the role of the Lean Six Sigma methodology, how to influence people when you don't have authority and the unexpected opportunities that can arise through engaging with external networks. 
     
    This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

    • 33 min
    Krissi Sanft: Together We Can Achieve Extraordinary Outcomes

    Krissi Sanft: Together We Can Achieve Extraordinary Outcomes

    Krissi Sanft is Managing Director of Portare Solutions, a boutique consultancy firm focused on change and transformation. Portare Solutions has a strategic partnership with Ellucian to accelerate, support and enhance the transformation to Software as a Service (SaaS) student information systems for HEIs. In this episode, Krissi provides an overview of her career path and the work of Portare Solutions, reflects upon the similarities and differences in managing change in HE compared with other sectors, discusses how to keep people front and centre within the transformation process and what steps can be taken to mitigate some of the challenges that accompany change.
     
    This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

    • 26 min
    Greg Sheridan: Responding to a Cyber Attack

    Greg Sheridan: Responding to a Cyber Attack

    Greg Sheridan is Senior Registry Digital Manager at the University of the West of Scotland. In this episode, Greg shares his experience of the cyber attack on his institution in July 2023. He explores both the rapid and longer-term change that he needed to progress to build back better the student record system, and how that process was as much about people, mindsets and decision-making, as it was about the system.
     
    This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

    • 32 min
    Louise Savage: The School Perspective on University Change

    Louise Savage: The School Perspective on University Change

    Louise Savage is Head of School Operations in the School of Education at the University of Nottingham. In this episode, Louise talks about her experience of engaging with change from a school perspective including in her roles as both a stakeholder and a leader. She explores navigating that often delicate balance of local and institutional needs, discusses how effective consultation, engagement and networks can create better outcomes and delves into why retaining the art of conversation is so important.
    This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

    • 33 min
    Helen Langley: The Pivotal Role of the Project Manager

    Helen Langley: The Pivotal Role of the Project Manager

    Helen Langley is Project Manager in the Change Support Unit at City, University of London. In this episode, Helen provides an overview of the projects she has and is managing at City to enhance the student experience. She also shares more about how she got into project management, offers insight into the project framework used by City and reflects upon the downs and ups of being a project manager in a fast-paced and changing environment. 
     
    This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

    • 29 min

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