Learning Transformed

eLearning Partners

Learning Transformed is the podcast for business owners and leaders who want to increase profits, improve customer adoption and retention, and scale their impact. Hosted by Jonny Havey, Founder of eLearning Partners™, each episode breaks down what actually drives results in your business—from identifying hidden profit leaks to turning education into a true competitive advantage. If you’re tired of wasting time on strategies that don’t deliver, this podcast will help you focus on what works—so you can increase profitability, improve performance, and scale with confidence.

  1. You're Not Broke. Your Business is Leaking Profit.

    5d ago

    You're Not Broke. Your Business is Leaking Profit.

    ►►Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: http://plugtheprofitleak.com Is your business making money... but still not keeping enough of it? The problem may not be revenue. It may be hidden profit leaks quietly draining your business every day. In this episode, I break down one of the biggest misconceptions business owners learn about profit and reveal a practical framework for identifying where money, time, and energy are being wasted. Drawing from my background in accounting, consulting, and over a decade of entrepreneurship, I share the same strategies I use with clients to uncover profit leaks and improve profitability. You'll learn: Why the traditional profit equation can be misleading How to evaluate expenses based on ROI, not assumptions The hidden cost of doing too much in your business How the wrong clients can drain profit and energy Why raising your prices may be the fastest path to growth A simple ROI alignment exercise you can apply immediately If you're looking to increase profitability without simply working harder, this episode will help you identify what is actually driving revenue and what may be holding your business back. Watch until the end for a practical exercise that can help you align your investments, customers, and growth strategy for stronger returns. Chapters:00:00 Welcome to Learning Transformed01:31 Your business is leaking profit03:42 Why the traditional expense model is misleading05:51 Turning expenses into revenue-generating investments07:03 Profit leak #1: Spending without ROI09:17 Profit leak #2: Doing too much10:48 Profit leak #3: Energy-draining clients13:23 Profit leak #4: Not charging enough15:28 Profit leak #5: Aligning ROI with your ideal customers17:25 Final thoughts and invitation to join the Plug the Profit Leak challengeWe’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    19 min
  2. Why Your LMS, Education Platform, or Tech Stack May Be Costing You Profit

    Jun 16

    Why Your LMS, Education Platform, or Tech Stack May Be Costing You Profit

    ►►Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: http://plugtheprofitleak.com Is your LMS, e-learning platform, or technology stack quietly draining profits from your business? In this episode, I reveal the three biggest reasons your technology may be costing you money instead of generating results. More importantly, I walk you through a simple three-step process to help you make smarter technology decisions, maximize ROI, and stop wasting money on tools that aren't delivering value. You'll learn why technology should simplify what is already working, how to avoid investing in software too early, why onboarding and training matter more than most people realize, and how to identify when you're paying for the wrong tools. Whether you're evaluating an LMS, building an education platform, improving customer retention, increasing employee engagement, or looking to drive more revenue through learning, these principles can help you uncover hidden profit leaks and create a stronger return on every investment. In this episode, you'll discover: Why investing in technology too soon can hurt profitability How to maximize the value of your LMS and tech stack The difference between sunk costs and opportunity costs Why ROI should guide every technology decision How to align business goals with customer and employee outcomes A three-step framework for choosing the right technology If you're ready to stop overspending on software and start using technology as a true growth lever, this episode is for you. Chapters:00:00 Welcome to Learning Transformed01:31 The hidden cost of the wrong technology03:21 Mistake #1: Investing too early05:54 Aligning business and customer ROI07:09 Mistake #2: Not maximizing technology value09:18 Using education to increase customer success09:57 Mistake #3: Choosing the wrong tools11:20 Sunk costs vs. opportunity costs12:27 The three-step framework to fix profit leaks13:59 Defining stakeholder ROI15:11 Validate the strategy before the technology16:08 Final thoughts and invitation to join the Plug the Profit Leak challengeWe’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    18 min
  3. Why Educating Your Customers Is Your Biggest Advantage

    Jun 9

    Why Educating Your Customers Is Your Biggest Advantage

    ►►Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: http://plugtheprofitleak.com What if your biggest competitive advantage is something you already have? In this episode, I break down why educating your customers can become one of the most powerful growth drivers in your business, regardless of whether you're a startup, small business, or enterprise organization. Most companies think of education as a support function. The smartest companies use it as a revenue engine. You'll discover how customer education can help you: Create entirely new revenue streams through courses, certifications, and training programs Increase product adoption and help customers get more value from what you sell Improve customer retention and loyalty by making success easier to achieve Reduce sales and marketing costs through better-informed customers Build an education revenue accelerator that continuously drives growth I also share real-world examples from my work with CoStar Group and other organizations that have successfully turned education into a strategic business advantage. If you're looking for a practical way to grow revenue, increase customer engagement, and strengthen your competitive position, this episode will show you how education can help make it happen. Chapters:00:00 Welcome to Learning Transformed01:31 How educating customers drives business growth02:15 Create new revenue streams with certifications04:49 Increase product adoption and customer retention06:23 The education revenue accelerator explained07:26 Final thoughts and invitation to join the Plug the Profit Leak ChallengeWe’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    9 min
  4. Why People Buy… But Never Come Back

    Jun 2

    Why People Buy… But Never Come Back

    ►►Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: http://plugtheprofitleak.com Why do customers buy once and never come back? In this episode, I break down the real reasons customer retention fails, even when your marketing and sales are working. If you’re constantly chasing new customers while repeat business stays low, this video will help you identify the profit leaks hiding inside your business. After working with entrepreneurs and organizations for more than a decade, I’ve found that most businesses don’t lose customers because of bad marketing. They lose customers because the promise, customer experience, and education process are disconnected. In this episode, you’ll learn: Why customers disappear after the first purchase How promise misalignment destroys retention The difference between buyers and customers in B2B and B2C Why customer education is your competitive advantage How to use the ROI Pie framework to create win-win-win outcomes How the 80/20 rule helps you focus on what actually drives profit and retention The goal is not just to make more sales. The goal is to create customers who stay, grow with you, and tell others about your business. Chapters:00:00 Welcome to Learning Transformed01:31 The hidden reason customers leave02:46 When your promise doesn’t match reality06:31 B2B buyers vs. end users explained08:36 Why customer education drives retention10:15 The ROI Pie framework for business growth11:49 Using the 80/20 rule to increase retention13:20 How education creates loyal customers14:27 Final thoughts and invitation to join Plug the Profit Leak Challenge We’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    16 min
  5. Sell Once, Impact Thousands

    May 26

    Sell Once, Impact Thousands

    ►►Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: http://plugtheprofitleak.com Want to impact thousands of people without chasing thousands of customers? In this episode, discover the powerful shift from selling one-to-one to selling one-to-many and how it can completely transform your business, profits, and impact. You’ll learn the exact framework used by successful B2B companies to create win-win-win partnerships where your business grows, your buyers get ROI, and customers actually use and benefit from your product or service. Inside this episode: The difference between one-to-one and one-to-many business models Why selling to businesses can create bigger impact with fewer sales How to use the ROI Pie framework to align your goals with buyers and customers The 3-step strategy to build scalable offers for 10, 100, or 1,000+ users Why education becomes your biggest competitive advantage If you want higher profit margins, bigger deals, and more meaningful impact, this episode will show you how to position your business to serve more people with every sale. Chapters:00:00 Why one sale can impact thousands01:44 One-to-one vs. one-to-many business02:50 Why B2B creates scalable growth05:14 The ROI Pie framework explained08:41 Step 1: Identify your buyer’s ROI13:07 Step 2: Identify your customer’s ROI16:16 Step 3: Design a scalable offer17:56 Use education as your competitive advantage18:40 Final thoughts and invitation to join the Plug The Profit Leak Challenge We’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    20 min
  6. If Your Customers Aren’t Using Your Product, This Is Why

    May 19

    If Your Customers Aren’t Using Your Product, This Is Why

    ►►Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: http://plugtheprofitleak.com Your best product is not enough to guarantee customers will actually use it. In this episode, we break down the real reason customers are not adopting your product or service, even when it is objectively the best in your industry. Most business owners assume that if the product is good, adoption will follow. That is the biggest myth in business. The truth is, customers only buy and use what they clearly understand, can easily implement, and can quickly see value from. You will learn the three hidden reasons customers are not using your product: They do not understand what is in it for them They do not understand how to use it They do not understand how to get the full value from it We also break down real client examples from enterprise companies and consulting engagements, showing how strategic education, onboarding, and ROI clarity can dramatically increase product adoption and retention. Finally, you will learn a practical framework to fix this, including how to define customer ROI and align it with buyer expectations so you can increase adoption, retention, and revenue without changing your core product. If you want to turn your product into something customers actually use, scale adoption, and unlock hidden revenue inside your business, this episode will show you how. Chapters:00:00 Welcome to Learning Transformed01:31 The myth of having the best product03:52 Reason one customers do not see the value05:50 Reason two customers do not know how to use it08:19 Reason three customers do not maximize the value11:22 The two-step fix for customer adoption12:32 How the Plug the Profit Leak challenge helps businesses scale15:58 Final thoughts and invitation to join the Plug The Profit Leak ChallengeWe’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    17 min
  7. The Person Who Pays Isn’t Always The Customer

    May 12

    The Person Who Pays Isn’t Always The Customer

    ►►Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: http://plugtheprofitleak.com What if the person paying for your product isn’t actually your customer? In this episode, we break down one of the biggest mindset shifts in business growth: the difference between the buyer and the end user. Understanding this can completely change how you sell, scale, and position your offers. You’ll learn why businesses that move from one-to-one sales into one-to-many sales often grow faster, close larger deals, and create more impact with less effort. Using real examples from companies like CoStar Group, Cashmere, and Celasol, this episode shows how aligning the ROI of your business, your buyer, and your customer creates a true win-win-win strategy. Inside this episode: Why the buyer and customer are often different people The difference between one-to-one and one-to-many business models How B2B companies scale faster with larger transactions The ROI Pie framework for aligning incentives Real examples of education and certification strategies that drive growth How to stop chasing small deals and start landing enterprise opportunities If you want to scale your business more strategically, increase deal size, and create more impact, this episode will help you rethink how you structure your offers and sales strategy. Chapters:00:00 Welcome to Learning Transformed 01:31 Why the buyer isn’t always the customer 02:18 One-to-one vs one-to-many business models 03:46 The CoStar enterprise growth example 05:20 Cashmere’s education and customer strategy 07:01 How to align buyer and customer ROI 07:15 The Plug the Profit Leak framework 08:25 The ROI Pie framework explained 10:05 Celasol’s mental health business case 12:23 Final thoughts and invitation to join the Plug The Profit Leak ChallengeWe’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    14 min
  8. May 5

    TalentCards 2026 Review (Everything You Need to Know)

    ►►Grab your FREE trial of TalentCards + Bonuses: http://elearningpartners.com/talentcards Discover how talent cards can transform the way you train your team and directly impact your business profit in 2026. In this in-depth review, we break down how 276 global clients are using talent cards to increase revenue, reduce expenses, and plug hidden profit leaks through smarter internal training systems. You’ll learn how a simple shift in learning design can improve employee performance, boost efficiency, and create measurable roi inside your business. We also explore the profit equation in action and show how even small improvements in revenue and cost reduction can significantly increase your bottom line. From ai-powered course creation to gamified learning, qr code training systems, and powerful analytics, this video walks through how talent cards actually works in real business environments. You’ll also understand how to decide whether talent cards is the right fit for your organization by comparing internal vs external training strategies and identifying where your biggest profit opportunities are. If you’re exploring e-learning tools like talent cards, talent lms, kajabi, or learnworlds, this breakdown will help you make a clearer, more strategic decision for your business growth in 2026. Start optimizing your training systems and turn education into profit. 🧰 Platforms I Mentioned in This Video: Grab your FREE trial of TalentLMS + Bonuses: https://elearningpartners.com/talentlms Grab your FREE trial of TalentCards + Bonuses: http://elearningpartners.com/talentcards Chapters:00:00 Welcome to Learning Transformed01:31 TalentCards review setup03:48 Profit leak ROI framework explained06:57 Internal vs external training strategy12:23 Building card sets with ai authoring17:59 Creating sequences and learning paths20:09 Reports, KPIs, and analytics overview29:08 Gamification and leaderboards strategy32:59 QR codes for instant answers34:54 Integrations and external expansion36:39 Final thoughts and invitation to grab your FREE trial of TalentCards ▶️ Other Helpful Video: TalentCards 2024 Review: https://youtu.be/WMASl9qsoRE We’re eLearning Partners™, and we help you save 6 figures or more in your business while changing the world. Here’s how we can help you: Find the Right eLearning Platform to Achieve Your Goals → FREE eLearning Platform Finder™: https://elearningpartners.com/epf Uncover where your business is quietly losing $100K+—and how to fix it→Plug The Profit Leak Challenge: https://plugtheprofitleak.com Save Multiple Six Figures Per Year While Creating Global Impact→ VIP Consulting and Advisory: https://elearningpartners.com/vip Save Millions in Your Business While Changing the World → Enterprise Learning Accelerator™: https://elearningpartners.com/enterprise Learn more and get free resources at: https://elearningpartners.com

    39 min

Ratings & Reviews

5
out of 5
3 Ratings

About

Learning Transformed is the podcast for business owners and leaders who want to increase profits, improve customer adoption and retention, and scale their impact. Hosted by Jonny Havey, Founder of eLearning Partners™, each episode breaks down what actually drives results in your business—from identifying hidden profit leaks to turning education into a true competitive advantage. If you’re tired of wasting time on strategies that don’t deliver, this podcast will help you focus on what works—so you can increase profitability, improve performance, and scale with confidence.