Kevin Blake: From Founder to Scalable MSP Leader & AI Innovator

What does it take to transform from an indispensable founder to a scalable leader? In this episode, Kevin Blake shares his powerful journey from building ICS and selling it, to guiding MSPs on leadership, delegation, and the next big frontier: AI. Key Highlights: Kevin’s story of building and eventually selling ICS. The pivotal lesson: why being replaceable increases enterprise value. How to find and empower your “number two” with business acumen, not just technical skills. Systematizing operations with processes, priorities, and KPIs. The founder’s most powerful tool: perspective. Why AI is the next industry-defining shift, and how MSPs can lead with it. Packed with insights, Kevin’s story is both a blueprint and a call to action for MSP founders. Build scalable systems, embrace AI, and position yourself as the trusted thought leader your clients need.