KLAS Insights KLAS Research

Kyle Chilton and Stephen Bitteker discuss the KLAS Emerging Technologies reports and some recent findings in the data.

Data shows that providers are overwhlemed with the amount of new technology options while simultaneously worrying that they are going to miss out on new products. They also worry about how new solutions will work with their EMRs. In a world of burnout and staffing issues, they also worry that the learning curve of training will outweigh benefits the new solutions might provide down the road.

Get ready to dive into the HIMSS23 discussion surrounding patient engagement with Adam Cherrington and Dan Czech. In this episode, they share five brief interviews with leading patient engagement experts they had the opportunity to speak with at the conference. These experts provide valuable insights into how to effectively include patients in the healthcare process, as well as the challenges and successes they see in their organizations and companies.Additionally, as seasoned healthcare professionals, Adam and Dan also bring their own unique perspectives to the table. They share their observations and insights from their own experiences at HIMSS, shedding light on the latest trends and developments in patient engagement.

Kyle Chilton is joined by Jackson Tate to discuss pharmacy solutions.

Pharmacy is such a legacy space for hospitals - a cost center typically - but innovations are using software and hardware to try and figure out how to keep innovating and optimizing. The current economic situation means people are looking for ways to leverage technology to improve ROI.

New solutions are saving money and improving the bottom line while also highlighting the lack of optimization before. Automization is also a focus in trying to reduce the amount of human error - leackage, lost revenue, lost savings etc.

Dan Czech and Adam Cherrington are joined by Dana Oaks, Professor in Residence Healthcare Administration at Utah Valley University.

Dana comes from a lineage of healthcare providers but decided he didn't want to go to school to be a healthcare provider. Instead, he found a meeting of business and healthcare that he was interested in. After earning his MBA and MHA, he has been chief in multiple organizations around the country.

Dana discusses his experience with Telemedicine during the pandemic and working in a largely rural area that made getting care to patients incredibly hard. These health systems faced incredible challenges including personnel shortages, funding shortages, and technology accessibility shortages. His organization had to figure out how to mitigate anxiety and burnout in small areas. He learned just how critical Social Determinants of Health is to getting people care. This like proximity, ability to travel, access to technology, and education determine the care patients get.

There is a difference in doing the right thing clinically but the wrong thing in communication in healthcare. Communication de-escalates both health crisis and anxiety crisis and reducing anxiety helps caregivers give better care.

Adam Cherrington is joined by Carrie Kozlowski, COO and Co-Founder of Upfront.

Carrie started her career on the clincial side as an occupational therapsist. As such, she got to see patient experience 1-to-1 as well as through transitions of care. She saw gaps in care and communcation, and wanted to make a difference in patient care to set them up for success.

The discussion is on how to leverage technology to create transitions in care that simplify and improve workflows and scalability so care can become frictionless. Upfront's goal is to transition from patient engagement (reaching out to patients) to patient activation (patients are empowered and active in acheiving their health goals). Patient participation is important to diminish the issues in those transitions of care. Healthcare still doesn't know how to capitalize on consumer data and expertise as well as some other industries.

Kyle Chilton is joined by Dan Nigrin, CIO of Main Health.

Dan Nigrin got his start as a pediatric endocrinologist and quickly discovered his love of marrying clinician experience with technology. His love of personal computing and electronic music led him to marry two of his other loves - healthcare and IT.

Dan and Kyle discuss Voice Enabled Documentation, Remote Patient Monitoring, and Patient Facing Communication and how all three will benefit healthcare moving forward. Discussion also includes how technology advanced during COVID and how healthcare can adopt technology better when not in crisis.