Knack 4 Business

Bernie Franzgrote

Knack 4 Business is the podcast for entrepreneurs who are done with the noise and ready to get to work. Hosted by Bernie Franzgrote — B2B connector, business strategist, and community builder — K4B brings you the real talk behind building a business that actually moves. With 500+ episodes and well over a thousand conversations, this show has become one of Canada's most consistent voices for entrepreneurs at every stage. No fluff. No hype. Just practical advice, real success stories, and insights that meet you wherever you are in your journey. Whether you're a solopreneur just finding your footing, a startup making your first big moves, or an SMB owner looking to scale smarter — there's an episode for where you are right now. Each conversation is built around the eight pillars that drive real business growth: ▸ Marketing & Branding ▸ Cybersecurity & IT ▸ Sales & Revenue ▸ Leadership & Ops ▸ Networking & Community ▸ AI & Automation ▸ Real Estate & Wealth Building ▸ Health & Wellness These aren't buzzwords. They're the categories where small business owners win or struggle — and K4B goes deep on all of them. What makes K4B different isn't just the volume. It's the intention behind every episode. Guests aren't here to pitch. They're here to share what actually worked, what didn't, and what they'd do differently. That's the standard. Every time. You'll hear from founders, strategists, operators, and builders — people who are in the middle of it, not just talking about it from a distance. The conversations are honest. The takeaways are real. And the format respects your time. K4B releases daily. That's not a coincidence — it's a commitment. Business doesn't take days off, and neither does this show. If you're the kind of person who learns by listening, who takes notes on a commute, who wants their feed to actually make them better at what they do — this is your show. Subscribe now and start wherever it makes sense. Jump into a pillar that fits your current challenge. Share an episode with someone who needs it. And if you've got a story worth telling, K4B is always looking for its next great conversation. Ready to grow? Hit follow and let's get to work. --- K4B is proud to be part of a growing podcast family. The Property Wizard — hosted by Fred Crouch of Gentry Real Estate — brings 36 years of commercial and investment real estate expertise to every episode. Fred is a certified distressed property specialist and long-time managing director with a track record across both private and public sector mandates. If real estate is part of your wealth strategy, The Property Wizard belongs in your feed. --- Want to connect with a community that operates the same way? Canada Growth Network is a $47 CDN/month membership built for entrepreneurs who want real introductions, practical tools, and a room worth being in — including access to a robust CRM platform that replaces the stack of tools you've been duct-taping together. Find it at canadagrowthnetwork.com. --- Knack 4 Business. Built for business. Designed for growth.

  1. 1d ago

    Microexpressions Don't Lie | Here's What They're Really Saying

    GROWTH PILLAR: Sales & Revenue WHO THIS IS FOR: SMB owners / Solopreneurs / Anyone who sells, hires, or negotiates WHAT THEY'LL GAIN: A practical framework for reading body language, microexpressions, and personality type — so every conversation moves in the right direction.   Most business owners focus on their pitch. Alan Stevens focuses on the face across the table, and that's why his clients close more deals. Alan is the founder of The Science and Art of Reading People. In this Canada Growth Network Power Hour session, he makes a simple and uncomfortable point: every business problem — cash flow, bad hires, lost deals, broken negotiations — comes down to people. And most of us were never taught how to read them. Alan walks through his three-step framework: read the personality, match the language, confirm with feedback. He demonstrates it live by profiling Percy, Wayne, and Bernie in real time — showing exactly how each person takes in information differently, and what happens when you communicate in a way that doesn't match how they're wired. The moment that lands hardest: Percy says detail-oriented people are frustrated because overview thinkers never go deep enough. Alan's reply is ten words. "But the whole thing is, if you want to sell to him, he wants the fluff." That's the whole session in one line. Key topics covered: Why every business problem is a people problem The connect → engage → influence sequence How facial features reveal thinking style and decision-making speed Why mismatched communication kills deals before they start The difference between selling and problem-solving — and why it matters How to use microexpressions and paralanguage to confirm your read Connect with Alan Stevens: Website: alanstevens.com.au LinkedIn: Alan Stevens X: Face_Profiler Instagram: face_profiler Facebook: ReadingFaces YouTube: FaceProfiler Blog: alanstevens.com.au/blogs Free resource: Get Alan's free gift Browse all episodes   — PARTNERS ON THIS EPISODE — Canada Growth Network — Business connections plus a robust CRM, $47/month. Real tools. Real people. Profit10™ — Take the free Profit Snapshot and find out what's really holding your business back. Ten questions. Clear answers. Gentry Learning — Real estate education built for practical results, with Fred Crouch. Courses, listings, Investor Club, and a free newsletter.   Next Steps Email us: info@kreativinsight.com Join Canada Growth Network — $1 CAD first month, $47 CAD/month. Real tools. Real people. Attend the Monday Power Hour free Subscribe to the K4B blog Search K4B episodes by topic Register as a K4B guest Past episodes — K4B / ETW / CGN Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Microexpressions Don't Lie | Here's What They're Really Saying
  2. 2d ago

    Team Autonomy: How to Stop Being the Bottleneck | Steffan Surdek

    GROWTH PILLAR: Leadership & Ops WHO THIS IS FOR: SMB owners / Team leads / Managers / Corporate escapees building better cultures WHAT THEY'LL GAIN: Practical language shifts, delegation frameworks, and trust-building habits that free leaders from the bottleneck trap — starting this week.   Most leaders don't have a team problem. They have a leadership habits problem, and they don't know it yet. Steffan Surdek spent 18 years in software development before realizing the real bottleneck in most organizations wasn't the process or the people. It was the leader. Now the founder of Surdek Solutions and author of The Way of the Co-Creative Leader, Steffan helps business owners and managers build real collaboration, improve leadership communication, and hand teams the tools to make decisions without waiting for permission. In this episode, Steffan breaks down co-creative leadership — a practical model he has been refining since 2014 — and explains why most leadership training misses the most important part: the conversations teams are too afraid to have. Key topics covered: What co-creative leadership actually means in plain language Why micromanagement is often a default response, not a personality flaw How to spot your own leadership patterns before they damage team trust The "crucible moment" — when leaders realize their old style has stopped working Why rebuilding trust takes longer than building a rocking horse from scratch How to let people fail safely and still move the work forward The role of vulnerability in building a team that self-corrects Why team building is a 6–9 month process, not a one-day event Delegation skills that create ownership without losing direction How generational differences show up in team dynamics — and what to do about it Connect with Steffan Surdek:LinkedIn | Surdek Solutions | LinkedIn Company Page | YouTube | Facebook | X / Twitter Free resource from Steffan:Five Key Skills of a Co-Creative Leader — free PDF handbook Steffan's book:The Way of the Co-Creative Leader — available on Amazon and at co-creativeleadership.ca Books mentioned:The Gift of Imperfection — Brené Brown | The Five Dysfunctions of a Team — Patrick Lencioni Browse all episodes — K4B / ETW / CGN   — PARTNERS ON THIS EPISODE — @Hive — Real-world business networking in person and online. Starter membership $99 CAD/year. Great for freelancers, solopreneurs, and growing teams who want connections that actually go somewhere. Gentry Learning — Fred Crouch's real estate education platform. Courses, active listings, an Investor Club, and a free newsletter. Listings | Investor Club | Free Newsletter Profit10™ — Are you a coach, consultant, or advisor whose discovery calls go general too fast? The Profit10 Partner Program gives you a structured 10-driver business diagnostic to put in front of prospects — and turn conversations into paid advisory work. Take the free Snapshot first and see the tool from the client's side.   NEXT STEPS Email: info@kreativinsight.comJoin Canada Growth Network: $47 CAD/month. Real CRM tools. Real people.Subscribe to the K4B blogSearch K4B episodes by topicRegister as a K4B guestVisit Knack 4 Business Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Team Autonomy: How to Stop Being the Bottleneck | Steffan Surdek
  3. 3d ago

    You're Successful But Miserable | Here's Why Your Business Isn't Aligned

    GROWTH PILLAR: Leadership & OpsWHO THIS IS FOR: SMB owners / Solopreneurs / Corporate escapees / Leaders building systemsWHAT THEY'LL GAIN: Actionable clarity on breaking burnout cycles, leading more consciously, and reconnecting with purpose without walking away from success.   Most business owners know how to push. Dr. Ron Stotts helps them learn how to breathe. Ron has spent 45 years working with founders, executives, and high performers who look successful on the outside but feel stuck, burned out, or disconnected on the inside. In this conversation, Ron and Bernie unpack why business growth stalls when the person running the company is running on empty — and what it takes to fix that without burning everything down. Ron explains how childhood emotional patterns quietly run adult businesses, why the smartest leaders are often the most stuck, and how conscious leadership starts with something as simple as a breath. He breaks down the difference between knowledge and wisdom, walks through what neurological rewiring actually means in plain language, and shares the one question leaders refuse to ask themselves. His two-month foundation program clears the inner noise. His nine-month integration program rewires the brain for sustained, calm, collaborative growth. Clients span California to Australia — founders, CEOs, and executives who are done leading from fear. Key topics covered: Why success feels empty and what that signal means How unresolved childhood patterns sabotage adult leadership The difference between knowledge and wisdom in business What conscious business looks like at the leadership level How breathing rewires neurological patterns Ego, fear, and the one question leaders won't ask The cave metaphor — and what lives inside yours Practical daily habits for staying grounded under pressure Connect with Dr. Ron Stotts: Website: ronstotts.com LinkedIn: Dr. Ron Stotts YouTube: Dr. Ron Stotts Facebook: DrRonStotts Instagram: ronstottsofficial Books: ronstotts.com/leadership-books Blog: ronstotts.com/big-thinking-blog Browse all episodes   — PARTNERS ON THIS EPISODE — Profit10™ — Most business owners know their revenue. Fewer know what's limiting their profit, growth, or freedom. The free Profit Snapshot changes that — ten questions, plain language, real clarity. Gentry Learning — Fred Crouch's real estate education platform. Courses, active listings, an Investor Club, and a free newsletter. Listings · Investor Club · Free Newsletter @Hive — Real-world business networking, in person and online. Starter membership $99 CAD/year.   Next Steps Email: info@kreativinsight.com Join Canada Growth Network $47 CAD/month. Real CRM tools. Real people. Subscribe to the K4B blog Search K4B episodes Register as a K4B guest Visit Knack 4 Business: knack4business.com Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    You're Successful But Miserable | Here's Why Your Business Isn't Aligned
  4. 4d ago

    The Hidden Cost of Resisting Change | What's Beneath the Surface

    GROWTH PILLAR: Leadership & Ops WHO THIS IS FOR: SMB owners / Solopreneurs / Team leads / Leaders managing growth or transition WHAT THEY'LL GAIN: A practical lens on why change fails, how the brain responds to threat, and what real change fitness looks like inside a team or organization.   Most leaders know change is coming. What they miss is what is happening underneath, inside their people, their teams, and their own thinking. Paige Harazin-Masi is an organizational consultant and executive coach who spent years inside Goldman Sachs, McKinsey, and several high-growth startups before becoming a team of one. She now helps senior leaders figure out what is really going on inside their organizations — and what to actually do about it. In this episode, Paige breaks down the SCARF framework — status, certainty, autonomy, relatedness, and fairness — and explains why these five threat triggers cause people to freeze, resist, and disengage during change. She makes the case for change fitness over change management: treating adaptability as an ongoing practice rather than a project with a finish line. She and Bernie dig into what it looks like when a company is thriving ten years after building a real learning culture, how leaders accidentally create analysis paralysis, and why the most senior people in a room are often the last to hear the truth. Key topics covered: Why the brain treats uncertainty as a threat — and what that does to your team The SCARF framework and how each trigger shows up at work Change fitness vs. change management — why one lasts and one doesn't The iceberg model — what leaders see vs. what is actually driving behavior How to communicate change across a small team and a large organization What good looks like for a company with a real learning orientation When to call in outside help — and what the early warning signs look like Connect with Paige:Paige Harazin-Masi — LinkedInpartnerwithpaige.com — WebsiteMedia & Resources — Media pageFree Organizational Health Assessment — 20-question self-guided tool based on the McKinsey Organizational Health Index Free 45-minute coaching session this month — email paige@partnerwithpaige.com or visit her website to book Referenced in this episode: Greg Harden — performance coach, University of Michigan. Author of Stay Sane in an Insane World. [Greg Harden](https://www.linkedin.com/in/greg-harden-b5a9a humble/) SCARF Framework — Neuroleadership Institute McKinsey Organizational Health Index Browse all episodes — K4B / ETW / CGN past episodes   — PARTNERS ON THIS EPISODE — Canada Growth Network — Business connections and a robust CRM tool stack for SMBs. $1 CAD first month, $47/month. WebIndexer — Turn your website into a 24/7 client-facing assistant. See it live on knack4business.com. Profit10™ — Find out what is really holding your business back. Take the free Profit Snapshot — ten questions, plain language, real clarity.   NEXT STEPS Email: info@kreativinsight.com Join Canada Growth Network - $47 CAD/month. Real CRM suite of tools. Real people. Subscribe to the K4B blog Search K4B episodes Register as a K4B guest Visit Knack 4 Business Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    The Hidden Cost of Resisting Change | What's Beneath the Surface
  5. 5d ago

    Property Investment: Are You Getting This Wrong? | Nick Hill

    GROWTH PILLAR: Real Estate & Wealth Building WHO THIS IS FOR: SMB owners / Solopreneurs / Real estate investors / Anyone building long-term wealth through property WHAT THEY'LL GAIN: Actionable financing strategies, a clear breakdown of CMHC MLI Select, practical advice on house hacking, and a honest read on where Canada's real estate market is headed.   Most Canadian investors are waiting for the perfect moment. Nick Hill says that moment already passed, and the next one is right now. Nick is a commercial mortgage broker, real estate investor, and co-host of The Canadian Real Estate Investor — one of the most downloaded real estate podcasts in the country. He's the co-founder of BLD Financial, where his team helps investors across Canada fund multifamily builds, construction projects, and commercial deals. In this conversation with Fred Crouch and Bernie Franzgrote, Nick covers a lot of ground — and none of it is fluffy. What you'll learn: How CMHC MLI Select actually works — points, amortizations, loan-to-value, and who qualifies Why house hacking is more accessible now than ever, and the one mindset shift that makes it work What the silver tsunami means for trades, real estate supply, and long-term opportunity How to think about your investment thesis before you pick a market What to do with $100K right now — from duplexes to MICs to partnerships Why analysis paralysis has cost more Canadians wealth than any market downturn The age of the operator — what existing property owners should be doing right now Nick also shares his take on Canada's permitting problem, the boomer wealth transfer, and why boring markets are actually good markets. Connect with Nick: Website: BLD Financial LinkedIn: Nick Hill Instagram: @bldfinancial | Personal: @mybuddynick Facebook: BLD Financial YouTube: BLD Financial Email: nick@bldfinancial.ca Podcast: The Canadian Real Estate Investor Hosted by Fred Crouch — Gentry Real Estate Services, 36+ years in real estate — and Bernie Franzgrote, producer and co-host. Browse all episodes More Property Wizard episodes: Property Wizard Podcast Archive Gentry Real Estate: Listings | Investor Club | Free Newsletter   — PARTNERS ON THIS EPISODE — Gentry Learning — Fred Crouch's real estate education platform. Practical courses, active listings, an Investor Club, and a free newsletter. Whatever your next property move is, start here. Profit10™ — Take the free Profit Snapshot. Ten questions. A clear read on where your business stands across ten drivers. No cost, no sales call — just clarity. Notionhive — Websites built to perform, not just look good. If your site isn't bringing in leads, it's time for a rethink.   Next Steps Email: info@kreativinsight.com Join Canada Growth Network — $1 CAD first month, $47 CAD/month. Real tools. Real people. Subscribe to the K4B blog Search K4B episodes Register as a K4B guest More Property Wizard episodes Past episodes — all streams Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Property Investment: Are You Getting This Wrong? | Nick Hill
  6. Jul 24

    $1M Revenue but Only $25K Profit—Here's Why

    GROWTH PILLAR: Leadership & Ops WHO THIS IS FOR: SMB owners / Solopreneurs / Founders managing teams / Leaders building systems WHAT THEY'LL GAIN: A clear framework for finding where profit leaks, two real business case studies, and a practical diagnostic tool to start fixing what's quietly holding the business back.   Most growing businesses don't have a growth problem. They have a performance problem that growth just made visible. Frances Strickland, founder of VeroLead, joined the Canada Growth Network Power Hour to talk about why businesses that are winning on revenue can still feel impossible to run. She's worked with owners who made a million dollars and kept $25,000. She's worked with founders who built a $5 million business that stopped running the moment they left the room. In both cases, the answer wasn't more customers. It was fixing what was already broken inside. Frances walks through five core business capabilities — customers, value delivery, organized work, people leadership, and profit generation — and explains how growth causes them to collide when they aren't aligned. She shares two real client case studies: a Swiss translation company bleeding money on every engagement, and a manufacturing business losing $1,000 a day from a single unchecked gap. Both turned around not by doing more, but by finding two or three things that actually mattered and fixing those first. Key topics covered: Why growth reveals problems instead of creating them The five capability areas every business runs on Early warning signs long before profit starts to drop Owner dependency — what it looks like and what it costs How commercial discipline turns revenue into real profit The compounding power of small targeted improvements How to use the Profit Pulse Snapshot to find your starting point Connect with Frances Strickland:VeroLead | LinkedIn | Facebook Try Frances's free tool:Profit Pulse Snapshot — plug in one business issue and get strategic starting points instantly. Browse all episodes   — PARTNERS ON THIS EPISODE — Canada Growth Network — Business connections and a CRM stack for $47/month CAD. Real tools. Real people. East Trade Winds — Free weekly networking every Tuesday 8–9 AM EST. Bring one challenge. Make one introduction. WebIndexer — Turn your website into a 24/7 client-facing assistant. See it live on knack4business.com.   Next Steps Email: info@kreativinsight.com Join Canada Growth Network - $47 CAD/month. Real CRM tools. Real people. Subscribe to the K4B blog Search K4B episodes Register as a K4B guest Attend the CGN Monday Power Hour free Past episodes — K4B / ETW / CGN Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    $1M Revenue but Only $25K Profit—Here's Why
  7. Jul 23

    Doing Everything Right But Still Failing | Toms Astahovskis

    GROWTH PILLAR: Leadership & Ops WHO THIS IS FOR: SMB owners / Solopreneurs / Team leaders / Anyone who's productive on paper but drained in practice WHAT THEY'LL GAIN: A practical framework for personal flow, team flow, and flow culture — plus the one daily question that shifts everything.   Toms Astahovskis helps leaders stop burning energy on the wrong things and start building systems where work actually flows. He's a mindset and flow coach, digital nomad, and founder of Dream Accelerator Toms. Born in Latvia, he's worked as an electronics engineer, web developer, yoga teacher, and hostel manager, and built a coaching method that pulls from all of it. He calls it Tarot Coaching, and it gets to root causes fast. In this episode, Toms breaks down flow at three levels. Personal flow is when you can get in the zone on your own. Interpersonal flow is staying in it when other people are around. And flow culture is when the whole team — the structure, the meetings, the feedback loops — is designed to support it instead of break it. He covers the biggest myth about productivity: that pushing through is faster. It's not. A short pause before acting, he says, is almost always the more efficient move. He also shares why happiness is the clearest signal that flow is working — and why complaining is the clearest sign it isn't. Toms also introduces his Flow Masters community: built for people who want flow as a lifestyle, not just a two-hour work sprint. Key topics covered: Why traditional productivity creates burnout The three levels of flow: personal, interpersonal, cultural How to know if your team is actually in flow The one daily question that keeps you solution-focused How gene keys, human design, and tarot coaching work as diagnostic tools Why emotions last 90 seconds — and what that means for leaders How to build a flow culture without adding pressure Connect with Toms: Website Flow Masters Community LinkedIn Instagram YouTube TikTok Facebook Browse all episodes   — PARTNERS ON THIS EPISODE — Profit10™ — Take the free Profit Snapshot and find out exactly where your business is strong and where it's leaking. Canada Growth Network — Real business connections plus a done-for-you automation stack, $47/month CAD. Notionhive — Websites built to perform, not just look good.   Next Steps Email: info@kreativinsight.com Join Canada Growth Network — $1 CAD first month, $47 CAD/month. Real tools. Real people. Subscribe to the K4B blog Search K4B episodes Register as a K4B guest Visit Knack 4 Business Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Doing Everything Right But Still Failing | Toms Astahovskis
  8. Jul 22

    Reading People: Why Your Perspective is Costing You Deals | Alan Stevens

    GROWTH PILLAR: Sales & Revenue WHO THIS IS FOR: SMB owners / Solopreneurs / Sales professionals / Leaders building teams WHAT THEY'LL GAIN: A practical system for reading people before the conversation goes sideways — using facial features, body language, and micro expressions to communicate in the way each person actually needs.   Most deals don't fall apart because of price. They fall apart because you misread the person across from you. Alan Stevens is an internationally recognized profiling and communications specialist. The Guardian called him the world's leading authority on reading people. He has worked with Disney, Gillette, and Australian law enforcement. He is a bestselling author, media regular, and founder of the Campfire Project, the hashtag We Together, and the Business of Smiles. In this episode, Alan breaks down Rapid Trait Profiling — a system that combines facial feature analysis, micro expressions, body language, and para language to give you a live read on anyone, in real time. No questionnaire. No self-reporting. Just observation. What you'll learn: Why DISC and Myers-Briggs give you a snapshot — and why that snapshot changes every five months How facial features reveal personality before a word is spoken Why micro expressions appear in as little as one twenty-fifth of a second — and what they tell you How to match the way you speak to the way the other person needs to be spoken to Why the same pitch lands differently depending on who's in the room — and how to fix that in real time How Alan used profiling to help a child diagnosed as needing lifelong care go on to live independently and manage a team Alan also shares the story behind the Campfire Project — 700 hours of conversation across cultures, religions, and gender identities, with zero incidents of bigotry or disrespect. Now recognized as one of the most fully inclusive groups globally. Free resource: Alan offers a free 28-minute course at alanstevens.com.au — 14 short modules, no cost, a couple of cups of coffee worth of time. It gives you real traits to go out and test immediately. Connect with Alan Stevens: Website: alanstevens.com.au LinkedIn: linkedin.com/in/readingfaces Blog: alanstevens.com.au/blogs YouTube: youtube.com/user/FaceProfiler X: x.com/Face_Profiler Instagram: instagram.com/face_profiler Facebook: facebook.com/ReadingFaces Vimeo: vimeo.com/alanstevens Browse all episodes   — PARTNERS ON THIS EPISODE — Canada Growth Network — A business community where SMBs and solopreneurs get real referral-based connections plus GoHighLevel CRM for $47/month CAD. Profit10™ — Take the free Profit Snapshot and find out exactly what's holding your business back across ten key drivers. Property Wizard Podcast — Fred Crouch makes real estate and wealth building practical — whether you're investing to grow your business or building personal wealth.   Next Steps Email: info@kreativinsight.com Join Canada Growth Network — $1 CAD first month, $47 CAD/month plus CRM stack Subscribe to the K4B blog Search K4B episodes Register as a K4B guest Visit Knack 4 Business Disclaimer: Everything you heard today is for educational purposes only. It's not professional advice. Before you act on anything — talk to a certified expert in your area. Your accountant. Your lawyer. Someone who knows your situation. We share perspectives. You make the decisions. Want more? Head over to blog.knack4business.com — packed with practical episodes on AI, marketing, leadership, and growth. No fluff. Just the good stuff. Subscribe while you're there. Until next time; keep building. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Reading People: Why Your Perspective is Costing You Deals | Alan Stevens

Ratings & Reviews

5
out of 5
2 Ratings

About

Knack 4 Business is the podcast for entrepreneurs who are done with the noise and ready to get to work. Hosted by Bernie Franzgrote — B2B connector, business strategist, and community builder — K4B brings you the real talk behind building a business that actually moves. With 500+ episodes and well over a thousand conversations, this show has become one of Canada's most consistent voices for entrepreneurs at every stage. No fluff. No hype. Just practical advice, real success stories, and insights that meet you wherever you are in your journey. Whether you're a solopreneur just finding your footing, a startup making your first big moves, or an SMB owner looking to scale smarter — there's an episode for where you are right now. Each conversation is built around the eight pillars that drive real business growth: ▸ Marketing & Branding ▸ Cybersecurity & IT ▸ Sales & Revenue ▸ Leadership & Ops ▸ Networking & Community ▸ AI & Automation ▸ Real Estate & Wealth Building ▸ Health & Wellness These aren't buzzwords. They're the categories where small business owners win or struggle — and K4B goes deep on all of them. What makes K4B different isn't just the volume. It's the intention behind every episode. Guests aren't here to pitch. They're here to share what actually worked, what didn't, and what they'd do differently. That's the standard. Every time. You'll hear from founders, strategists, operators, and builders — people who are in the middle of it, not just talking about it from a distance. The conversations are honest. The takeaways are real. And the format respects your time. K4B releases daily. That's not a coincidence — it's a commitment. Business doesn't take days off, and neither does this show. If you're the kind of person who learns by listening, who takes notes on a commute, who wants their feed to actually make them better at what they do — this is your show. Subscribe now and start wherever it makes sense. Jump into a pillar that fits your current challenge. Share an episode with someone who needs it. And if you've got a story worth telling, K4B is always looking for its next great conversation. Ready to grow? Hit follow and let's get to work. --- K4B is proud to be part of a growing podcast family. The Property Wizard — hosted by Fred Crouch of Gentry Real Estate — brings 36 years of commercial and investment real estate expertise to every episode. Fred is a certified distressed property specialist and long-time managing director with a track record across both private and public sector mandates. If real estate is part of your wealth strategy, The Property Wizard belongs in your feed. --- Want to connect with a community that operates the same way? Canada Growth Network is a $47 CDN/month membership built for entrepreneurs who want real introductions, practical tools, and a room worth being in — including access to a robust CRM platform that replaces the stack of tools you've been duct-taping together. Find it at canadagrowthnetwork.com. --- Knack 4 Business. Built for business. Designed for growth.