Knowledgecast

Jack Williams

Welcome to Knowledgecast, a podcast hosted by Jack Williams. Knowledgecast is all about learning applicable leadership knowledge and how to be a positive influence in the lives of others from top leaders across the country including coaches, mentors, entrepreneurs, business executives, former professional athletes, and more. As we always say on Knowledgecast, until next time, make it your goal to be a positive influence in the lives of others.  Learn more about Knowledgecast at www.jackwwilliams.com.

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    Building a Culture That Lasts with Glenn Williams

    In this episode of Knowledgecast, Jack welcomes Glenn Williams, CEO of Primerica, for a deep dive into leadership, longevity, and building a values-driven organization. Glenn recounts his unexpected career path—starting as a part-time salesperson while finishing a PE degree, relocating to Canada for what was supposed to be a two-year assignment, and eventually becoming president and later CEO of one of North America’s most unique financial services companies. Glenn shares the compelling origin story of Primerica, founded by Art and Angela Williams as a response to a deeply personal loss. He explains how their early emphasis on doing right by families, creating opportunity, and elevating everyday people—teachers, coaches, firefighters, pastors—shaped a culture that still defines the company today. Jack and Glenn explore the challenges and responsibilities of leadership, from navigating transitions after two co-CEOs, to balancing innovation with legacy, to over-communicating with a massive sales force of more than 150,000 representatives. Glenn describes his leadership philosophy as a “player-coach” approach—staying close to the field, making decisions for the long term, and prioritizing team success over individual wins. The conversation also dives into Primerica’s newly documented culture statement, “The Primerica Way,” formalizing the beliefs and values that have guided the company for nearly 50 years. Glenn emphasizes the importance of faith, family, and purpose as guiding principles, and shares his reflections on mentorship, decision-making, and the personal interactions he wishes he could go back and do over. This episode offers rich insight into leadership that lasts, culture that scales, and why staying connected to people is the key to leading well in any organization. Learn more at www.jackwwilliams.com/podcast

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    Leadership Lessons from the Space Shuttle Columbia with Col. Rick Burgess

    In this episode of Knowledgecast, Jack welcomes retired Air Force Colonel Rick Burgess — a former pilot, commander, and member of the investigative team that examined the 2003 Space Shuttle Columbia tragedy. Rick walks listeners through the events of that day and the months that followed as a multidisciplinary team worked to uncover what caused the shuttle to disintegrate during re-entry, claiming the lives of all seven astronauts. He explains how the investigation revealed not only a physical failure — a piece of foam striking the left wing — but a deeper organizational one: a culture that had grown comfortable with small deviations from safety standards. Through firsthand insight, Rick illustrates how “the normalization of deviance” can quietly take root in any organization when success overshadows caution and when communication breaks down across teams. The conversation highlights the complexity of leadership in high-pressure environments, the importance of accountability, and the courage required to confront hard truths before they lead to crisis. Whether you lead a business, a team, or simply want to grow as a leader, this episode offers a sobering yet inspiring reminder that great leadership is not just about achievement — it’s about humility, vigilance, and learning from the past to protect the future. Learn more at www.jackwwilliams.com/podcast

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Welcome to Knowledgecast, a podcast hosted by Jack Williams. Knowledgecast is all about learning applicable leadership knowledge and how to be a positive influence in the lives of others from top leaders across the country including coaches, mentors, entrepreneurs, business executives, former professional athletes, and more. As we always say on Knowledgecast, until next time, make it your goal to be a positive influence in the lives of others.  Learn more about Knowledgecast at www.jackwwilliams.com.