KnowTechTalk

Barb Paluszkiewicz
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00:00.23 seconds : CLICK! or TAP! That's how long it takes to lose all of your information these days.There is more information stored on cell phones and computers than ever before, and it is much more important than it used to be. Know Tech Talk host Barbara Paluszkiewicz is known for her ability to present highly technical information in a clear and easy to understand manner, educating business owners and executives on how to keep their business data SAFE and SOUND. Data breaches, Cyber-Attacks and Business Continuity are hot topics these days and you'll hear guests that have a massive impact in how they assist technology professionals protect and secure YOUR business. You will learn what every small business owner must know about how to keep their company data and information safe.

  1. Sep 14

    Ep. 95 – You Can't Spell Training Without AI with Nick Wolf from Hook Security

    AI is making it easier for cybercriminals to create polished, personalized phishing messages that are harder than ever for employees to spot. This raises an important question: Are we training people to recognize today's cyber security threats? Barb welcomes back Nick Wolf, VP of Sales from Hook Security. 0:00 – Barb's Introduction 2:55 – What should businesses be worried about in the world of phishing and security awareness these days? 6:14 – What should employees be taught, now that the techniques of security awareness have changed? 8:51 – Are people still the weakest link in cyber security? 10:24 – Is it harder to get SMBs to do security awareness training versus larger enterprises? 13:12 – Why is security awareness training still so painful for MSPs and their clients? 15:59 – Can employees be too smart to be fooled by a phishing e-mail? 19:23 – What one thing does Nick suggest that companies change with their cyber security training for tomorrow? 21:34 – What is the important thing that Nick has learned about technology in his wealth of experience?  This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 95 – You Can't Spell Training Without AI with Nick Wolf from Hook Security

  2. 02/20/2025

    Ep. 94 – Automate to Elevate: Barb Talks with George Smith from Rewst

    If you're with an IT provider who is slow to respond, constantly missing deadlines or fixing the same issues over and over again, have you ever stopped and wondered why? Maybe it isn't their workload, it's their workflow. Is their checklist in their head? Are they simply forgetting things? Frank Abagnale – famously portrayed by Leonardo DiCaprio in Catch Me If You Can – once said: "Every cyberattack happens because someone did something they shouldn't have done, or failed to do something they should have done". Barb speaks with George Smith from Rewst, a platform that assists MSPs like CDN Technologies the tools to be more organized, proactive and efficient, so customers can get the fast and reliable IT support they actually deserve. 0:00 – Barb's Introduction 5:41 – The Big Picture; What does Rewst Automate and why should businesses care? 10:36 – Real World Impact 12:37 – The Human Side Of Automation 17:03 – Addressing Common Small Business Issues 18:10 – What is the most important thing George has learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 94 – Automate to Elevate: Barb Talks with George Smith from Rewst

  3. 04/23/2024

    Ep. 93 – Cyber Safe or Sorry: Navigating Insurance and Warranties in Digital Defense with Nick Wolf from Cork

    A ransomware attack occurs every 14 seconds. Cyber attacks occur once every 39 seconds. The average ransomware attack costs a company $170,000! Does your business need cyber insurance? Is cyber insurance really worth the investment? What is a cyber warranty? Barb speaks with Nick Wolf, part of Cork's Leadership Team about Cyber Warranties.   0:00 – Barb's Introduction 1:21 – Who are Nick Wolf and Cork? 2:05 – Why would a business need supplemental cyber insurance coverage, as opposed to regular cyber insurance? 4:50 – What gaps does the cyber warranty fill in for an MSP's customers? 5:22 – Since there is no software or hardware to install, what are the requirements for coverage? 10:27 – How does a payout impact an MSP's premium, or is each MSP's customer's premium calculated independently? 11:07 – What does the payout cover if there is a request for compensation following a breach, fraud or cyber crime? 12:33 – Do businesses need cyber insurance if they have an incredibly awesome MSP taking care of their networks, and have a cyber warranty in place? 14:14 – What is the most important thing Nick has ever learned?   This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 93 – Cyber Safe or Sorry: Navigating Insurance and Warranties in Digital Defense with Nick Wolf from Cork

  4. 02/01/2024

    Ep. 92 – AI Unleashed: Steering The Transformation Of Our New Reality with Jimmy Hatzell from Hatz AI

    AI – It's everywhere nowadays, reshaping our reality in ways we've only begun to explore. Barb goes in depth with Jimmy Hatzell – the intrepid co-founder and CEO of Hatz AI – exploring his vision and expertise to see how AI can empower, enhance and encourage transformation for MSPs and their clients. 0:00 – Barb's Introduction 0:46 – Who is Jimmy Hatzell and Hatz AI? 5:29 – How did Jimmy's compelling vision and strategy attract investment and seed funding from important investors such as Vestigo Ventures? 8:37 – In light of recent embarrassing incidents affecting businesses involved with AI outcomes, what measures are being implemented by Hatz AI to ensure MSPs can offer these services with confidence without negatively impacting their reputation? 14:21 – How does Jimmy's platform deal with problems and queries that fall of out of its scope involving its training data? 18:21 – What do MSPs say in response to clients to ask, "why should I use your AI service"? What are the benefits and value of choosing Hatz AI as a solution? 22:57 – What is the most important thing Jimmy has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats chage daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 92 – AI Unleashed: Steering The Transformation Of Our New Reality with Jimmy Hatzell from Hatz AI

  5. 11/28/2023

    Ep. 91 – Selling Your MSP – Insider Advice and Avoiding Mistakes with Michael Contento from F12.net

    Our guest, Michael Contento, is a seasoned expert who has journeyed through the whole life cycle of an MSP. We hear about Michael's story and gain invaluable insights on the MSP landscape in Canada, the dynamics of mergers, what to look for in an acquisition, and the hurdles owner-operated MSPs face. Whether you're a budding MSP looking to scale or an established player contemplating a merger, this episode is tailored for you. 0:00 – Barb's Introduction 1:42 – Who is Michael Contento and F12.net? 3:49 – Why did Michael sell his MSP? 8:58 – Aside from money, what should an MSP look for when they are considering who they are going to sell to? 19:43 – What other things should MSPs do when they are preparing to sell? 28:38 – What is the most important thing Michael has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 91 – Selling Your MSP – Insider Advice and Avoiding Mistakes with Michael Contento from F12.net

  6. 09/04/2023

    Ep. 90 – Guarding The Gates: The Power Of IT Assessments with Matthew K. Koenig from Nodeware

    Small businesses require a simple plan to protect themselves from cyber crime. Cyber attacks are unexpected, and these attacks seem to be on the increase. The good news is the majority of cyber crimes can be prevented, and a network assessment performed by an MSP is pivotal to improving security within an organization. Matthew K. Koenig from Nodeware returns to share more insights and the power of IT assessments with Barb. 0:00 – Barb's Introduction 2:33 – Who are Matthew K. Koenig and Nodeware? 6:12 – What do vulnerability scans find when an MSP assesses the network environment of a small business? 15:23 – How can regular vulnerability assessments shift a business' approach from reactive to proactive in terms of cyber security? 20:21 – What is the most important thing Matthew has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 90 – Guarding The Gates: The Power Of IT Assessments with Matthew K. Koenig from Nodeware

  7. 06/15/2023

    Ep. 89 – Unlocking the Symphony: Managing IT Environments with Precision and Harmony with Shawn Sailer from Liongard

    In this grand symphony of small business IT, every instrument, every section plays its part. But as we know, in any great performance, a single note change can influence the whole piece. This raises a crucial question: How does a business keep track of all the subtle changes in each section? Shawn Sailer from Liongard joins Barb to explain how tools like Liongard ensure the symphony always plays on, beautifully in tune. 0:00 – Barb's Introduction 2:37 – Who are Shawn Sailer and Liongard? 7:17 – How do MSPs use and leverage Liongard as an opportunity with co-managed IT and other companies? 15:59 – What is the most important thing Shawn has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 89 – Unlocking the Symphony: Managing IT Environments with Precision and Harmony with Shawn Sailer from Liongard

  8. 04/21/2023

    Ep. 88 – Unveiling the Secrets of the MSP Industry: Insights from a 20-Year Technology Journalist - Rich Freeman

    In today's fast-paced business environment, technology has become an integral part of almost every aspect of operations. From communications, marketing to supply chain management and Cyber Security, ALL businesses rely heavily on technology. Journalists behind industry publications, conferences, social media and research reports provide a deep understanding of the tech industry and can offer valuable guidance to help businesses navigate its complex landscape. Join Barb as she speaks with Rich Freeman, an industry expert with over two decades of experience in technology journalism. Rich is the go-to source for the latest trends, news, and best practices in the managed services space. 0:00 – Barb's Introduction 2:07 – How did Rich Freeman wind up in technology journalism from Yale? 3:50 – How has writing for technology journalism evolved over the years? 5:00 – Rich's thoughts about the impact of ChatGPT on the industry. 6:43 – What are some of the biggest challenges facing MSPs and their vendors today, and how does Rich see these challenges evolving in the coming years? 15:24 – Will AI play a role in levelling the playing field in the world of MSPs? 19:04 – What are Rich's predictions for the future when it comes to MSPs, vendors and the industry? 24:26 – Rich's thoughts on the decreasing price trends of PCs. 27:20 – What is the most important thing Rich has ever learned? This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario. Technology and threats change daily, so shift the stress of managing your technology to us, as we're direct to tech 24/7/365. Our mission is to bring you User Friendly, Hands Free, Technology Peace. Call us at 905-542-9759.

    Ep. 88 – Unveiling the Secrets of the MSP Industry: Insights from a 20-Year Technology Journalist - Rich Freeman
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About

00:00.23 seconds : CLICK! or TAP! That's how long it takes to lose all of your information these days.There is more information stored on cell phones and computers than ever before, and it is much more important than it used to be. Know Tech Talk host Barbara Paluszkiewicz is known for her ability to present highly technical information in a clear and easy to understand manner, educating business owners and executives on how to keep their business data SAFE and SOUND. Data breaches, Cyber-Attacks and Business Continuity are hot topics these days and you'll hear guests that have a massive impact in how they assist technology professionals protect and secure YOUR business. You will learn what every small business owner must know about how to keep their company data and information safe.

Information

  • Creator
    Barb Paluszkiewicz
  • Years Active
    2018 - 2026
  • Episodes
    94
  • Rating
    Clean
  • Show Website
    KnowTechTalk