Lead To Grow

Inject HR

Decoding how human success drives business performance with The People Principle. Hosted by Tommy Sim.

  1. 6d ago

    Should you fire a high-performing but toxic employee?

    Should you keep a high performer that everyone struggles to work with? In this episode of Lead to Grow, Tommy Sim tackles one of leadership’s toughest questions: what do you do when someone delivers exceptional results but leaves frustration, tension, and disruption in their wake? Tommy explores the difference between headline performance and true net contribution, why some employees use their strengths as a shield against feedback, and how leaders can avoid being trapped between protecting culture and protecting results. Rather than relying on simplistic answers, this episode provides a practical framework for evaluating performance, addressing difficult behaviour, and building standards that support both accountability and growth. Because the real question isn’t whether someone produces results. It’s whether the value they create outweighs the cost everyone else is paying for it. In This Episode Why high performance and high contribution are not always the same The hidden costs of difficult top performers How strengths can become shields against accountability The difference between headline performance and net contribution Why managers get pulled into the wrong conversations Using "operating models" instead of debating past incidents The power of micro-agreements in leadership conversations Creating clear behavioural standards Reducing dependency risk within teams How to make better decisions about difficult high performers Chapters 00:00 The High Performer Dilemma 02:20 Headline Performance vs Net Contribution 04:43 When Strength Becomes a Shield 07:10 The Leadership Middle Ground 08:01 Step 1: Identify the Strength and the Shield 09:32 Step 2: Move From the Incident to the Operating Model 11:57 Step 3: Build Alignment Through Micro-Agreements 14:22 Step 4: Create If-This-Then-That Behaviours 16:47 Step 5: Follow Up and Review the Evidence 17:55 The Net Contribution Test 18:37 Dependency Risk and Hidden Business Problems 19:11 Making the Right Leadership Decision 20:08 Can You Afford to Keep Protecting the Exception? About Lead to Grow Lead to Grow explores the people's principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and decision-making, with practical insights leaders can apply immediately. New episodes are released regularly. If this episode reshaped how you think about high performers and standards, share it with a leader who’s carrying one of these people on their team. Follow the show on Apple Podcasts and Spotify, or subscribe on YouTube for future episodes.

  2. Jul 6

    The Resilience Blind Spot | Why Strong Teams Need Strong Foundations

    What if the problem isn't that your team lacks resilience? What if the real issue is the environment they're operating in? In this episode of Lead to Grow, Tommy Sim challenges one of the most common assumptions in leadership: that resilience is simply a personal trait that some people have and others don't. Tommy explores why leaders often mistake fatigue, confusion, stress, and poor systems for a lack of toughness. He explains how resilience is not just built within individuals, but shaped by the conditions around them. Drawing on practical leadership experience, Tommy introduces three critical foundations of resilience: constitution, perception, and actions. He unpacks how leaders influence each of these foundations and why building stronger teams requires more than simply telling people to "harden up." This episode is a powerful reminder that resilience isn't about enduring endless pressure. It's about creating the conditions that help people adapt, recover, learn, and perform when challenges arise. In This Episode Why leaders often misdiagnose resilience problems The difference between battle-hardened, battle-weary, and battle-worn teams How fatigue and depletion impact performance Why resilience is shaped by the environment, not just the individual The role of constitution, perception, and actions in building resilience How leaders influence the way teams interpret pressure The Circle of Concern vs Circle of Influence Why psychological safety strengthens resilience The importance of recovery, clarity, and meaningful challenge How high-value activities reduce stress and improve performance The difference between stress inoculation and stress saturation Practical ways leaders can build stronger, more resilient teams Key Takeaways Strong teams are rarely built through pressure alone. People become more resilient when challenge is paired with clarity, support, learning, recovery, and purposeful action. The best leaders don't simply demand resilience. They build the foundations that make resilience possible. Because sometimes the issue isn't a weak team. It's capable of people operating inside weak conditions. Chapters 00:00 The Resilience Blind Spot 02:24 What Resilience Actually Means 03:22 Lessons From Basketball and Building Capacity 05:18 Foundation One: Constitution 07:12 Battle-Hardened vs Battle-Weary 09:38 Why Teams Get Worn Down 10:45 Foundation Two: Perception 12:02 Circle of Concern vs Circle of Influence 14:27 Foundation Three: Actions 15:18 High Value Activities and Team Focus 16:50 Building Resilience Through Feedback1 8:08 Psychological Safety and Strong Teams 18:46 Stress Inoculation vs Stress Saturation 19:13 Diagnosing Resilience Problems Properly 20:39 Practical Ways Leaders Build Resilience 22:00 Strong Teams Are Built, Not Born  About Lead to Grow Lead to Grow explores the people's principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and  decision-making, with practical insights leaders can apply immediately. New episodes are released regularly. If this episode helped you rethink how you approach feedback, share it with a leader who may need it. Follow the show on Apple Podcasts and Spotify, or subscribe on YouTube for future episodes.

  3. Jun 22

    Leading Through Growth: Building the Firm of the Future

    What does it take to lead a successful business into its next chapter of growth? In this episode of Lead to Grow, Tommy Sim sits down with Peter Antonius, CEO of Liston Newton, to explore the realities of stepping into a long-established business and helping shape its future. From becoming the firm's first-ever Group CEO to developing a new strategic direction, Peter shares the leadership lessons he's learned about balancing tradition with innovation, earning trust, developing people, and preparing an organisation for a rapidly changing professional services landscape. The conversation explores talent development, competency frameworks, collaboration, AI adoption, strategic growth, and the importance of aligning people around a shared vision. Whether you're leading a growing business, stepping into a senior leadership role, or preparing your team for the future of work, this episode offers practical insights on building sustainable growth without losing what made the business successful in the first place. In This Episode Transitioning into the CEO role of a long-established business Leading change while respecting organisational history Why listening matters before taking action Building and implementing a five-year strategy The challenge of scaling a people-focused business Creating clear career pathways through competency frameworks Developing talent based on capability, not tenure Building a culture of collaboration across teams Keeping clients at the centre of decision making AI's impact on professional services Preparing future leaders and trusted advisors Balancing growth, culture, and operational excellence The importance of board alignment and strategic clarity Chapters 00:00 Building the Firm of the Future 00:48 Why Peter Joined Lister Newton 02:37 Leading an Established Business Through Growth 03:33 The Challenges of Becoming the First CEO 04:57 Listening Before Leading 06:35 What Breaks First During Growth 07:37 Solving the Talent Development Challenge 09:23 Building Career Pathways Through Competency Frameworks 10:43 Creating a Development Framework That Works 11:52 Why Collaboration Is a Core Business Value 13:32 Creating the Conditions for Team Collaboration 14:26 Looking Ahead to the Next Five Years 16:02 Preserving Culture While Driving Change 16:53 Evolution vs Revolution in Leadership 18:17 Balancing Direction and Buy-In 18:39 Creating Alignment at the Board Level 20:02 Disagree, Then Commit 21:20 Final Leadership Reflections  About Lead to Grow Lead to Grow explores the people's principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and  decision-making, with practical insights leaders can apply immediately. New episodes are released regularly. Follow the show on Apple Podcasts and Spotify, or subscribe on YouTube for future episodes.

  4. Jun 8

    How to Hire Salespeople and Build a Sales Talent Pipeline

    A lot of companies hire “proven” industry salespeople hoping they’ll bring their contacts and magically fix sales. In this episode, Tommy Sim breaks down why that almost never plays out the way you hope, and what to do instead so you can build a more reliable, repeatable way to grow sales in your business What This Episode Covers You’ll learn: Why the “little black book” myth rarely translates into real results The difference between borrowed credibility vs real sales skill Why targets and past performance can be misleading How context (brand, market, support, timing) skews perception The risk of hiring based on urgency instead of strategy Why “convenient hires” often become long-term problems A salesperson’s success is not just about them. It’s about: The brand they represented The market conditions they operated in The leads and support they were given The system they were part of Remove that context… and performance often changes. That’s why: A result without context creates false certainty. Mentioned in this episode: Why You Keep Hiring the Wrong Person (And How to Finally Fix It) https://open.spotify.com/episode/078MEhCb8snUM4XrWSHwvN?si=Y4488-QSQgub3qX8B2rzww 00:00 The Myth of the “Ready-Made” Salesperson 01:52 Why Clients Don’t Follow Salespeople 02:20 The Problem with “He Seems Good” 04:20 Why Targets Can Be Misleading 06:04 Urgency vs Strategy in Hiring 07:27 Defining What a Sales Role Actually Is 09:31 How to Properly Assess Sales Talent 11:17 Building Your Own Sales Talent Pipeline 16:03 Why Quick Hires Create Long-Term Pain 17:26 Final Thoughts on Sustainable Sales Teams

  5. May 25

    Why Your Best Salespeople Leave (And It’s Not About Money)

    What if losing your best salesperson had nothing to do with salary? In this episode of Lead to Grow, Tommy Sim breaks down one of the most misunderstood problems in business: sales team retention. Because when great salespeople leave, it’s rarely about a bigger offer. It’s about how they experienced your environment long before they resigned. This episode unpacks what actually drives people to stay, perform, and grow inside your business and what silently pushes them out. Why money is just a scoreboard, not the real motivator The SCARF model and how it explains behaviour at work The 5 drivers behind retention: Status Certainty Autonomy Relatedness Fairness Why top performers don’t leave suddenly, they check out slowly How poor leadership decisions quietly destroy retention The real reason people say “it’s about money” when they resign  Mentioned in this episode: 9 Rules for Good Commission Schemes: https://open.spotify.com/episode/2wTRXgXNbBJmUDsvFsABO4?si=8iraEk1DRreTgICzfmV-7g  Raise Your Floor to Become a Better Leader:  https://open.spotify.com/episode/05Hunzh3mQtdpdZ6IfGW7Z?si=fR0Uy70MSxSiKuUE0ixkdQ Connect with us: Tommy Sim: https://www.linkedin.com/in/tommysim/ LinkedIn: https://www.linkedin.com/company/injecthr YouTube: https://www.youtube.com/@injecthr Instagram: https://www.instagram.com/inject.hr/ 00:00 Why Salespeople Really Leave 02:10 Money Is Just the Scoreboard 04:32 The SCARF Model Explained 06:59 Status and Self-Identity at Work 08:50 Certainty and Why Uncertainty Pushes People Out 09:26 Autonomy and the Impact of Micromanagement 10:40 Relatedness and Feeling Part of the Team 11:30 Fairness and Why Perception Matters 11:52 The Power of Monthly 1:1 Conversations 13:10 Recognition Done Right (And Wrong) 16:46 Incentives, Commission, and Status Rewards 19:12 Career Development Without Forcing Management Roles 21:39 Providing the Right Tools for Success 26:26 Building a Sense of Belonging 28:50 Why Psychological Safety Matters 31:14 The Real Reason People Resign 33:38 Final Takeaways on Retention About Lead to Grow Lead to Grow explores the people's principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and  decision-making, with practical insights leaders can apply immediately. New episodes are released regularly. If this episode helped you rethink how you approach feedback, share it with a leader who may need it. Follow the show on Apple Podcasts and Spotify, or subscribe on YouTube for future episodes.

  6. May 13

    What to Do in Your First 100 Days as a New Leader

    Stepping into a new leadership role can feel like a whirlwind—especially if you’ve been promoted from within and are now leading your peers.  In this episode of Lead to Grow, host Tommy Sim breaks down a practical, three‑phase roadmap for your first 100 days as a leader.  You’ll learn how to diagnose the real challenge you’ve inherited, define your mandate and expectations with clarity, and execute with the kind of discipline that builds trust, momentum, and results.  By the end, you’ll know how to turn those crucial first 100 days into a foundation of credibility, not a scramble to catch up Key practical applications Clarify with your manager whether you’re leading a turnaround, elevation, growth, efficiency push, or cultural reset so you don’t waste your first 100 days solving the wrong problem. Schedule early conversations with your boss, peers, and key partners (Finance, HR, IT, Marketing, Operations) to understand what they need from you and to avoid nasty surprises later. Ask each team member about their current fulfilment (e.g. “Out of 10…?”), what helps, and what holds them back, so you can adjust goals and support with real insight instead of gut feel. Capture the behaviours you truly live (not just nice‑sounding values) and start recognising people when they demonstrate them to build credibility quickly. Align with your manager first, share draft expectations with the team, invite feedback, refine, then lock them in so you don’t have to walk back big promises later. Put recurring team meetings, operational check‑ins, and monthly 1:1s in the calendar so performance, development, and engagement conversations happen by default, not in crisis mode. Address small but important behaviour issues calmly and specifically before they turn into 9/10 performance or culture problems. Pick 1–3 early improvements that clearly link to your mandate and remove a pain point for your team or stakeholders to build momentum and trust. Commit time in your first 100 days to learning, coaching, and reflection so you model the growth mindset you want from your team. Connect with us: Tommy Sim: https://www.linkedin.com/in/tommysim/ LinkedIn: https://www.linkedin.com/company/injecthr YouTube: https://www.youtube.com/@injecthr Instagram:https://www.instagram.com/inject.hr/ Chapters 00:00 – Why your first 100 days matter 00:42 – Welcome to Lead to Grow and episode overview 01:13 – The whirlwind of becoming a new leader 02:22 – Beyond textbook advice: what leaders really get wrong 02:42 – The 3 phases and 10 key actions in 100 days 03:10 – Shifting identity from individual contributor to leader 03:58 – Defining the true job to be done 04:24 – Managing expectations up, across, and down the value chain 06:04 – Building credibility across internal and external partners 06:51 – Taking a temperature check and mapping influence 08:26 – What you should know by the end of Phase 1 09:20 – Phase 2: Defining and aligning direction 09:45 – Clarifying what you stand for as a leader 10:29 – Setting expectations in the right sequence 11:20 – Showing the staircase, not just the summit 11:48 – What you should have by the end of Phase 2 12:16 – Phase 3: Execute with discipline 12:45 – Designing your leadership rhythm and meeting cadence 13:16 – Navigating remuneration and your decision authority 13:39 – Role clarity, wrong seats, and toxic behaviour 15:04 – Mastering the “4 out of 10” conversation 16:27 – Quick wins done properly 16:57 – Leadership as a craft and growth mindset 17:17 – What success looks like after the first 100 days 18:37 – Closing thoughts and call to action About Lead to Grow Lead to Grow explores the people's principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and decision-making, with practical insights leaders can apply immediately. If this episode helped you rethink how you approach feedback, share it with a leader who may need it.

  7. Apr 27

    Why Great Leaders Stop Telling and Start Asking

    What separates good leaders from great ones? It’s not a strategy.It’s not intelligence.It’s not even an experience. It’s how they show up for their people. In this episode of Lead to Grow, we sit down with Them Lam, Head of Sales & Distribution, at AFG to unpack the real drivers of leadership success. From fleeing Vietnam as a child to leading large teams and influencing thousands of business owners, this conversation dives deep into mindset, growth, and what it actually takes to lead at scale. We cover: The difference between individual success and team success Why humility, vulnerability, and curiosity are leadership superpowers The shift from telling to coaching How to build trust and unlock performance in your team Why slowing down is the fastest way to grow The role of gratitude and resilience in leadership What separates top-performing business owners from the rest How to create leaders who think for themselves This is not a theory. It’s real leadership, built through experience, mistakes, and growth. If you’re leading a team or stepping into leadership, this episode will reshape how you think about success. Connect with us: Tommy Sim: https://www.linkedin.com/in/tommysim/ LinkedIn: https://www.linkedin.com/company/injecthr YouTube: https://www.youtube.com/@injecthr Instagram:https://www.instagram.com/inject.hr/ 00:00 Faster Answers vs Better Leadership 02:07 Early Life & Foundations 03:45 Work Ethic & Early Discipline 06:08 Reframing Stress as Growth 07:49 Learning from Mistakes 09:37 From Doing to Coaching 11:02 Slowing Down to Lead Better 14:36 Why Taking Action Matters 15:02 Traits of High Performers 17:28 Growth Mindset in Business 19:41 Broker Investment Program 22:11 Scaling Support for Business Owners About Lead to Grow Lead to Grow explores the people's principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and decision-making, with practical insights leaders can apply immediately. New episodes are released regularly. If this episode helped you rethink how you approach feedback, share it with a leader who may need it. Follow the show on Apple Podcasts and Spotify, or subscribe on YouTube for future episodes.

  8. Apr 13

    The Feedback Problem Every Manager Has (And 12 Ways to Solve It)

    We break down why feedback so often goes wrong, why managers avoid it, and what actually makes feedback change behaviour rather than damage relationships. This episode goes beyond generic advice. It introduces the red line versus green line model, explains why credibility and empathy matter more than delivery scripts, and walks through 12 practical tips leaders can apply immediately. If you dread giving feedback or feel your message never quite lands, this episode is essential listening. Connect with us: Tommy Sim: https://www.linkedin.com/in/tommysim/ LinkedIn: https://www.linkedin.com/company/injecthr YouTube: https://www.youtube.com/@injecthr Instagram:https://www.instagram.com/inject.hr/ In this episode, we explore: Why feedback often feels threatening for both managers and employees The difference between coercion and willingness in behaviour change The red line versus green line model of leadership influence Why credibility determines whether feedback is even heard The role of empathy in reducing defensiveness How unclear expectations create avoidable feedback conversations Why annual reviews fail and bite-sized feedback works The importance of recognition and building goodwill Why venting is not the same as leading The Behaviour–Impact–Next Time–Benefit (BINB) framework How overloading someone with examples creates defensiveness The difference between debriefing and briefing Coaching techniques that increase ownership The power of stories and visuals in reinforcing learning The “same side of the table” approach to feedback About Lead to Grow Lead to Grow explores the people's principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and decision-making, with practical insights leaders can apply immediately. New episodes are released regularly. If this episode helped you rethink how you approach feedback, share it with a leader who may need it.Follow the show on Apple Podcasts and Spotify, or subscribe on YouTube for future episodes.

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Decoding how human success drives business performance with The People Principle. Hosted by Tommy Sim.