CPO PLAYBOOK with Felicia Shakiba

Leaders Navigate Generative AI in Product Development

Generative AI may be rewriting the rules, but Felicia Shakiba and Claurelle Rakipovic, Chief Product Officer at Pipe, break down what real product leadership looks like. From customer empathy to AI missteps, Claurelle shares sharp lessons on building products that can actually hold their ground.

Chapters

00:00 Building Defensible Products in the Age of AI

01:50 Understanding Defensibility Beyond Automation

04:30 Learning from AI Missteps

09:26 Internal Testing and AI Adoption

14:39 New Competencies for Product Leaders

19:47 The Importance of Unique Data

23:49 Empathy in AI Product Development

27:39 Auditing AI for Value Delivery