Leading in Change

Success Labs

Leading in Change by Success Labs

Episodes

  1. Jun 23

    The Secret to Giving Great Feedback (And Why It Matters)

    Most managers think they're giving feedback. Their employees disagree. Recent Gallup research found that only 1 in 5 employees say they receive meaningful feedback on a weekly basis. Yet employees who receive meaningful feedback are three times more engaged than those who don't. So what's going wrong? In this episode, Adrian and Melissa explore why feedback is one of the most important, and often the most misunderstood, leadership skills. They discuss the common mistakes managers make, why avoiding feedback can damage trust and engagement, and practical strategies for delivering feedback in a way that helps people grow. You'll learn: • Why feedback is a relationship skill before it's a communication skill • The concept of "ruinous empathy" and how avoiding feedback can actually be selfish • Why specificity matters more than general praise or criticism • How to use the SBI (Situation, Behavior, Impact) framework • The difference between coaching, evaluation, and appreciation • How body language and environment influence difficult conversations • What to do when feedback conversations become emotional or go off the rails • How positive feedback builds trust and reinforces performance Whether you're a new supervisor, an experienced leader, or someone looking to improve communication at work, this conversation will help you approach feedback with more confidence and effectiveness. Resources Mentioned: • Radical Candor by Kim Scott • Dare to Lead by Brené Brown • Thanks for the Feedback by Douglas Stone and Sheila Heen • The 5 Languages of Appreciation in the Workplace by Gary Chapman and Paul White Looking to strengthen your leadership skills? Visit Success Labs at https://www.successlabs.com Be sure to subscribe to Leading in Change for leadership development resources, workshops, coaching, and practical tools for managers, supervisors, and emerging leaders.

    53 min
  2. Jun 8

    The 6-Step Model That Makes Delegation Actually Stick

    You already know you should delegate more. The problem is actually doing it. In this episode, Gloria McConnell and Adrian Owen Jones get honest about why delegation is so hard and why the reasons you think you can't delegate are the very reasons you should. In this episode, we walk through what good delegation actually looks like in practice: from how to describe a task clearly enough that someone else can actually do it, to how to build checkpoints that protect both you and the person you're delegating to, to the critical difference between someone who can't do something and someone who won't. They also cover the six-step delegation model used inside Success Labs' Essentials Lab program, the micromanagement distinction that changes everything, and what to do when you've tried to delegate and ended up doing it yourself anyway. This is one of the most common challenges Gloria sees in coaching across industries, levels, and organizations. And while it never fully goes away, it does get easier when you treat delegation like the learned skill it actually is. If you liked this episode, please leave us a review to help our episodes reach more listeners! Register for our next Essentials Lab on July 15-16th in Baton Rouge, LA using the link below. 🗳️ Register for our next Essentials Leadership Lab. 📺 Watch & Subscribe on Youtube at https://www.youtube.com/@successlabshq 📲 Follow us LinkedIn, Instagram, and Facebook 📬 Subscribe to our monthly newsletter, Notes from the Lab

    50 min
  3. Trailer

    Welcome to Leading in Change

    Welcome to Leading in Change. There are a lot of leadership podcasts out there. Most of them talk about leadership at a comfortable altitude — the ideal version, where everything goes according to plan. This is not that podcast. Leading in Change is about leadership in the messy middle. When your best employee quits and you don't know why. When you've been promoted and the people you used to work alongside are now looking to you for answers. When the organization around you is shifting and you still have to make good decisions — about who to trust, what to delegate, and how to show up. In this first episode, host Adrian Owen Jones introduces who this podcast is for, why Success Labs decided to make it, and what you can expect from every conversation to come. Success Labs has spent more than 40 years working inside organizations across the country — in hospitals and plants, in banks and nonprofits, in boardrooms and on factory floors. And the through line across all of it is this: the challenges look different on the surface, but people are people. And the skills that make someone an effective leader are learnable. Every single one of them. If you're a first-time supervisor still figuring out what your job actually is, a mid-level manager trying to build something that lasts, an HR leader looking for frameworks that actually land, or a senior leader who knows that the organization you want starts with the leaders you develop — you're in the right place. Subscribe, tell a colleague, and we'll see you in Episode 1. 🗳️ Register for our next Essentials Leadership Lab. 📺 Watch & Subscribe on Youtube at https://www.youtube.com/@successlabshq 📲 Follow us LinkedIn, Instagram, and Facebook 📬 Subscribe to our monthly newsletter, Notes from the Lab

    3 min

Trailer

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Leading in Change by Success Labs

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