Lessons from the Leap

Ghazenfer Mansoor

Welcome to the Lessons from the Leap podcast, where we showcase visionary entrepreneurs and leaders, sharing their incredible journeys and inspiring stories.

  1. 14H AGO

    The FedRAMP Easy Button: Scaling HealthTech SaaS & Remote Patient Monitoring

    Brendan Coughlin is a versatile serial entrepreneur and high-impact executive who has spent over 35 years redefining the intersection of healthcare and scalable technology. A seasoned veteran in business management and start-ups, Brendan has successfully launched, acquired, or turned around multiple ventures across diverse sectors, including manufacturing, energy, and digital marketing. Currently, he serves as a lead executive at Global Telehealth Services (GTS), where he spearheaded the development of GTS VirtualHealth the only Remote Patient Monitoring (RPM) SaaS platform in the global marketplace to achieve the "gold-standard" FedRAMP Moderate authorization. Dedicated to technical excellence and mission-driven growth, Brendan specializes in bridging the gap between advanced healthtech and the essential human need for secure, accessible wellness at a global scale. In this episode... Building a FedRAMP Authorized Remote Patient Monitoring platform in the most regulated industry in the world requires more than just innovation; it requires a mastery of operational discipline. In this episode of Lessons from the Leap, Ghazenfer Mansoor sits down with Brendan Coughlin to pull back the curtain on the arduous four-year journey to obtaining FedRAMP Moderate authorization for GTS VirtualHealth. Brendan shares the raw reality of navigating federal bureaucracies and the strategic decision to pivot away from commercial hospital systems toward the Veterans Administration (VA). He explains how GTS transformed a tedious compliance process into a massive competitive "easy button," creating a unique "technical moat" in the global marketplace. This shift underscores how Regulatory Compliance as a Competitive Advantage can redefine HealthTech SaaS Scalability. Join Ghazenfer Mansoor in today's episode of Lessons from the Leap as he speaks with Brendan Coughlin, serial entrepreneur and lead executive at Global Telehealth Services, about the intersection of Healthcare Innovation, Government Contracting Strategies, and the future of Defensible Healthcare Platforms. Together, they explore the future of AI in Healthcare and why the ability to "outlast your assumptions" is the most critical trait for any Serial Entrepreneur navigating a high-stakes pivot.

    37 min
  2. MAR 25

    The Relationship Growth Engine: How Founders Turn High Trust into High Leverage

    Kevin Thompson is a strategic partnership expert, host of the Million Dollar Relationships podcast, and founder of the Impact & Legacy Collective. With a career rooted in the philosophy of generosity and integrity, Kevin has personally generated over $16.1 million in revenue exclusively through high-value relationships. After scaling a million-dollar, one-person business, he now serves as a "Conduit of Trust" for elite entrepreneurs who offer high-ticket services (typically $50K+). By collapsing the time it takes to bypass digital noise and superficial networking, Kevin facilitates high-trust introductions that lead to 6 and 7-figure collaborations. Featured in Forbes and other top publications, he focuses on helping mission-driven leaders move beyond the "BS" to create 8 and 9-figure long-term impact through authentic human connection.   In this episode... What happens when founders treat networking like a transaction instead of a predictable Relationship Growth Engine? In this episode of Lessons from the Leap, Ghazenfer Mansoor sits down with a strategic partnership expert to uncover why most business connections fail and how High Trust is the ultimate leverage in an increasingly digital world. From building a million-dollar, one-person business to facilitating over $16.1 million in revenue, our guest shares the philosophy of generosity and integrity that fuels his success. He pulls back the curtain on his own pivotal "leap" transitioning from a 12-year career in publishing to launching a global collective centered entirely on high-impact introductions. Join Ghazenfer Mansoor in today's episode of Lessons from the Leap as he speaks with Kevin Thompson, host of the Million Dollar Relationships podcast and founder of the Impact & Legacy Collective. Together, they explore how to bypass "digital noise," the "Family Dinner" test for vetting partners, and why building a Relationship Growth Engine is the only way to thrive in an AI-driven world.

    50 min
  3. MAR 18

    Beyond the $10B Engagement Crisis: Using Dance Floor Theory to Build Deeply Connected Teams

    Tom Krieglstein is the creator of Dance Floor Theory™, a revolutionary engagement framework designed to solve the $10 billion employee engagement crisis by treating community-building as a "full-contact sport." A global authority who has trained over one million leaders and sold 500,000 books, Tom combines the high-octane energy of an 8-time National Speaking Title holder with the strategic precision required to scale Fortune 500 culture. As the Founder of Swift Kick, he bridges the gap between digital isolation and authentic human connection, helping organizations transform passive bystanders into active contributors who show up, stay, and lead. In this episode... What happens when employee engagement hits a 10-year low despite companies spending billions to fix it? In this episode of Lessons from the Leap, Ghazenfer Mansoor sits down with the creator of Dance Floor Theory™ to uncover why traditional leadership is failing and how to rebuild the "Human Connection" in an age of isolation. From being named after a farm cat to training over a million people at Apple, Nike, and the U.S. Military, our guest shares the pivotal moments that shaped his journey. He pulls back the curtain on the most significant "leap" of his career: relocating his entire life to New York City to launch a tech venture and later being asked to step aside as a minority shareholder. Tom talks about how these moments brought him back to speaking and shaped the work he does today. Join Ghazenfer Mansoor in today's episode of Lessons From The Leap as he speaks with Tom Krieglstein, global speaker, author, and founder of Swift Kick. Together, they explore the intersection of social biology, the raw reality of navigating high-stakes pivots, and the "human moat" needed to thrive in an AI-driven world.

    41 min
  4. MAR 11

    Scaling for Acquisition: Building High-Impact Systems and Navigating the AI Hype

    William Lee Mapp, III is a powerhouse engineer, inventor, and executive whose tech solutions have reached over 1 billion people worldwide. A seasoned "maker" and author of Seven Brief Lessons on Computing, Will combines deep technical expertise with a sharp media presence. From holding patents to speaking on global stages, he is dedicated to building high-performance systems that bridge the gap between human needs and technical excellence for the benefit of all mankind. In this episode… Building a boutique studio into a strategic asset for a global giant requires more than just clean code; it requires a mastery of abstract problem-solving. In this episode of Lessons from the Leap, Ghazenfer Mansoor sits down with Will Mapp to pull back the curtain on the acquisition of Studio Codeworks by Qlarant. Will shares the raw reality of the exit process, a feeling he describes as "never feeling more naked" and explains how he turned technical expertise into massive business leverage by "chunking" abstract problems into solvable parts. From stripping away the AI hype to tracing computing's history back to the Silk Road, Will breaks down why utility must always outrank "cool features." Join Ghazenfer Mansoor in today's episode of Lessons From The Leap as he speaks with Will Mapp, technologist, author, and former founder of Studio Codeworks, about the intersection of technology, problem-solving, and human impact.

    36 min
  5. MAR 6

    How AI and Empathy Are Shaping the Future of Education

    Andrew Sachs is the Founder and CEO of Nobel Navigators, a global social learning network that connects youth internationally to build technical, soft, and leadership skills. Under his leadership, the company has grown from six youth leaders to a global community reaching thousands of young people across more than 140 countries. Andrew has experience as a tech entrepreneur and has also held leadership roles at tech firms.  In this episode… How can we prepare today's youth to thrive in a world defined by AI, automation, and constant change? Traditional education systems focus on memorization and compliance, leaving young people ill-equipped for creative problem-solving and collaboration. What would it take to reimagine learning so it builds adaptable, empathetic leaders ready for the future? According to entrepreneur and educator Andrew Sachs, the key lies in transforming how we learn instead of what we learn. He advises teaching curiosity, teamwork, and critical thinking as essential 21st-century skills. Andrew also suggests creating environments where students lead, teach, and collaborate on real-world projects to foster confidence and competence. In this episode of Lessons From The Leap, Ghazenfer Mansoor talks with Andrew Sachs, Founder and CEO of Nobel Navigators, about redefining education for the innovation age. Andrew discusses how empathy and people skills drive change, why AI should empower rather than replace human creativity, and how hands-on leadership training can unlock youth potential.

    40 min
  6. MAR 4

    Health by Design: Redefining Modern Healthcare for the Next Generation

    Dr. Dusty Hess is a functional medicine doctor, speaker, and founder of Upstream Health, a faith-centered platform focused on helping families move beyond symptom management toward root-cause healing. Through his clinical work, national speaking engagements, Upstream+ membership, and Upstream Magazine, he equips families with practical strategies to realign their health with foundational principles of physiology, lifestyle, and stewardship. Dr. Dusty integrates science, faith, and systems thinking to make complex health concepts actionable for individuals seeking long-term, sustainable wellness. In this episode… As chronic illness continues to rise and families feel overwhelmed by conflicting health advice, many are left wondering whether modern healthcare is truly designed to create long-term wellness, or simply manage symptoms. What does it really mean to pursue root-cause healing, and how can families reclaim leadership over their health in an age of shortcuts, quick fixes, and data overload? Dr. Dusty Hess, founder of Upstream Health and a functional medicine doctor, challenges the conventional acute-care model and explains why true healing requires stepping back to see the whole person. He explores the difference between acute and chronic care, why personalization matters more than protocols, and how faith, physiology, and lifestyle intersect in building transgenerational health. From detoxification myths and IV therapies to multivitamins, blood-type diets, and the role of AI in healthcare, Dr. Dusty reframes health as stewardship rather than longevity chasing. In this episode of Lessons From The Leap, Ghazenfer Mansoor sits down with Dr. Dusty Hess to discuss root-cause medicine, transgenerational health, the cultural future of healthcare, and where AI should, and should not, replace the human relationship between doctor and patient. Dr. Dusty also shares practical guidance for families who feel discouraged in their health journey and want to realign their lives with simplicity, intention, and long-term impact.

    53 min
  7. FEB 25

    Building Responsible AI: From Research to Real-World Impact in Healthcare & Finance

    Dr. Swati Tyagi is an AI and machine learning professional with experience across research and industry, focused on building reliable, production-ready AI and large language model systems. Her work centers on AI evaluation, governance, and responsible deployment at scale. She is also an active speaker, known for bridging advanced AI capabilities with real-world enterprise needs. In this episode... As generative AI becomes more powerful and widely adopted, issues like hallucinations, bias, and unsafe deployment are becoming harder to ignore, especially in high-stakes industries like healthcare and financial services. How can organizations build AI systems that are innovative, yet reliable and responsible? Dr. Swati Tyagi, an AI and machine learning professional with experience across research and enterprise, explains why evaluation, governance, and guardrails are essential for real-world AI. She breaks down how hallucinations occur, where bias is introduced during model training, and why GenAI must follow the same rigor as traditional machine learning before reaching production. In this episode of Lessons From The Leap, Ghazenfer Mansoor sits down with Dr. Swati Tyagi to discuss responsible AI, LLMs, RAG, Graph RAG, and the challenges of moving AI from experimentation to production. Dr. Swati also shares advice for young professionals, especially women, looking to build meaningful careers in AI.

    36 min
  8. FEB 5

    The Future of Ethical Tech: AI Adoption, Focused Growth, and Building for Good

    Sheryle Gillihan is the Co-owner and CEO of CauseLabs, a Texas-based web and digital strategy agency that partners with nonprofits, social enterprises, and purpose-driven organizations. With over 25 years of experience in leadership, operations, and technical management, she has leveraged technology to bridge cultural gaps and drive social impact across military, corporate, and nonprofit sectors. Sheryle has been recognized as a 2022 Great Women of Texas honoree and was a Dallas Business Journal 40 Under 40 winner. In this episode… With technology evolving, leaders are challenged to build companies that are innovative and grounded in values and purpose. From digital transformation to AI adoption, the choices businesses make today will shape the industry in the future. How can entrepreneurs stay focused while creating meaningful impact? As a technology strategist and mission-driven business leader, Sheryle Gillihan emphasizes the importance of aligning work with personal values, measuring impact instead of guessing, and making smart investments in tools that serve customers. She also encourages leaders to bring their teams into major shifts like AI through education and transparency. Through intentional decisions, entrepreneurs can build with purpose and clarity. In this episode of Lessons From The Leap, Ghazenfer Mansoor sits down with Sheryle Gillihan, Co-owner and CEO of CauseLabs, to discuss purpose-driven technology leadership. Sheryle talks about her transitions from corporate work, what she learned from acquiring companies, and how she guides clients through AI adoption and impact-focused innovation.

    55 min

About

Welcome to the Lessons from the Leap podcast, where we showcase visionary entrepreneurs and leaders, sharing their incredible journeys and inspiring stories.