41 episodes
Lessons I’ve Learned (in no particular order), with Steve Bederman Steve Bederman
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- Business
Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership.
Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”
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E32: Deciphering Corporate Social Responsibility: Who Really Gives Back? IS IT FLUFF OR REALITY?
Ever felt that businesses could do more than just chase profits? In this episode, "Deciphering Corporate Social Responsibility: Who Really Gives Back? IS IT FLUFF OR REALITY?", I want to delve deep into the heart of social entrepreneurship. It's not just about money; it's about making a difference.
I'll uncover the delicate balance between profit and purpose, and shed light on the transformative power of businesses that genuinely care. From my own journey, I've seen how social enterprises can change communities, uplift lives, and redefine success. But it's not without its challenges. Join me as I explore the steps to launch such an enterprise, the hurdles, and the unparalleled rewards it brings. If you had the chance, which social issue would you dedicate your energy to?
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman -
Winning Customer Trust through Omnichannel Communication | Amazing Business Radio Podcast
Steve Bederman was invited on the Amazing Business Radio Podcast, hosted by Shep Hyken
Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz, a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry innovator. They discuss the value of omnichannel communication in the different stages of the customer journey.
https://nobelbiz.com/blog/winning-customer-trust-through-omnichannel-communication-steve-bederman-on-amazing-business-radio/
Follow Steve on:
https://www.linkedin.com/in/stevebederman
https://www.youtube.com/@stevebederman -
LGW Live Podcast with Steve Bederman, President at NobelBiz
Steve Bederman was invited on the LGW Podcast, hosted by Michael Ferree
On this podcast Steve Bederman from NobelBiz joins the LGW Podcast and shares his experience in the contact SaaS industry, how he thinks it will continue to evolve, and how companies can be successful with their inbound and outbound contact strategies.
https://nobelbiz.com/blog/from-call-center-to-contact-center-steve-bederman-on-lead-generation-world/
Follow Steve on:
https://www.linkedin.com/in/stevebederman
https://www.youtube.com/@stevebederman -
E31: FEEDFORWARD or Feedback? Shape Your Team's Future Success
In my journey of understanding team dynamics, I've often pondered: Is it 'Feedforward' or 'Feedback' that truly drives a team towards its zenith? This question led me to curate an in-depth exploration in my next 'Lessons I've Learned' episode. I'll uncover the nuances, the strategies, and the transformative power of both! As I navigate this topic, I invite you to reflect on your own experiences, engage in the conversation, and together, let's co-create a blueprint for future success. This isn't just about leading teams; it's about pioneering a movement. Join me, and let's embark on this enlightening voyage. 🚀
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman -
E30: Beyond Black & White Navigating Between Fixed and Growth Mindsets
I've often pondered over our inherent beliefs and how they sculpt the course of our lives. This led me to explore the realms of Fixed vs. Growth Mindsets in my upcoming episode: "Beyond Black & White: Navigating Between Fixed and Growth Mindsets."
In this deeply personal conversation, I want to reflect on moments when I felt confined within my own beliefs and the profound awakenings that followed as I learned to embrace change and growth. Life isn't merely about absolutes; it's a spectrum of learning, unlearning, and relearning. 🌌
Join me on this transformative journey, shedding old paradigms and stepping into a world of endless possibilities. Remember, our minds are gardens; nurturing the right beliefs lets us bloom in ways we never thought possible.
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman -
AI-Powered Contact Centers | Steve Bederman On Engati CX Podcast
Steve Bederman was invited on the Engati CX Podcast
The discussion touched some of the most anticipated topics in today’s contact center space: 5G and IoT applications for contact centers, customer self-servicing, key metrics for the new remote-work model, intelligent filtering the unstructured data, and many more.
Follow Steve on:
https://www.linkedin.com/in/stevebederman
https://www.youtube.com/@stevebederman