١٩ فبراير

Work Isn’t Where You Are: Cultural Shifts and the Future of Work

What happens when workplace culture no longer reflects the realities of modern life? In this episode of Lessons Not Yet Learnt, host Kiran Kachela explores how outdated norms around presenteeism, working hours, and flexibility continue to shape the experience of work, often at the expense of wellbeing and performance. Drawing on her own career journey, Kiran reflects on how expectations around visibility, masculinity, and working parenthood have evolved, and where they still fall short. She is joined by Noel Peries, a senior PMO leader with over 25 years’ experience across sectors, who shares his passion for building healthier workplace cultures. Together, they unpack why flexible and compressed working patterns matter, why stigma still exists, and what organisations risk if they fail to challenge long-standing assumptions about how work should be done. In this episode, we cover: • How presenteeism and outdated norms still shape workplace culture • Why flexible and compressed hours improve wellbeing and performance • The stigma faced by working parents, particularly fathers, in asking for flexibility • What organisations must confront to build a more sustainable future of work About Our Guest Noel Peries– Senior PMO Leader Noel has spent over 25 years working across industries including the NHS, technology, finance, and property. As a senior PMO leader, he has led teams across complex programmes and portfolios, with a strong focus on culture, performance, and wellbeing. He is particularly passionate about flexible working, compressed hours, and supporting working parents, drawing on his own experience of working condensed weeks to balance career, family life, and productivity. Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: www.lessonsnotyetlearnt.com This episode is sponsored by Inspiring Dads.

٤٠ من الدقائق

٥ فبراير · إضافة

The Customer We Forgot to Mention

What happens when organisations become so focused on contracts and deliverables that they lose sight of the customer? In this bonus episode of Lessons Not Yet Learnt, host Kiran Kachela reflects on a recurring mistake she sees across organisations: prioritising commercials and governance over the people the service is meant to serve. Drawing on real experiences from client and supplier relationships, she highlights how easily customer needs can disappear from the conversation altogether. This episode unpacks what customer centricity really means, not as a slogan, but as a way of working. Kiran outlines the three critical areas organisations must focus on to build a truly customer-centred operating model that drives sustainable success. In this episode, we cover:• Why contracts and commercials often distract organisations from their customers• What customer-centric leadership looks like in practice• The role of frontline teams in shaping customer experience• Why customer metrics should be leading indicators for financial performance Follow us on: Instagram @LessonsnotyetlearntTikTok @LessonsnotyetlearntYouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: www.lessonsnotyetlearnt.com

٤ من الدقائق

٢٢ يناير

It’s Not You, It’s Us: Why Good Partnerships Go Bad (And How To Fix It)

Why do so many partnerships fall apart, even when the contract looks strong on paper? In this episode of Lessons Not Yet Learnt, host Kiran Kachela explores the human cost of broken business relationships with partnership specialist James Saunders. Through real-world examples from healthcare, prisons, and large-scale facilities management contracts, they unpack why trust, transparency, and alignment matter far more than documentation. In this episode, we cover:• Why relationships, not contracts, determine partnership success• How poor mobilisation and lack of transparency create long-term damage• The impact of misaligned KPIs and incentives on trust and behaviour• What successful public and private sector partnerships do differently Follow us on: Instagram @LessonsnotyetlearntTikTok @LessonsnotyetlearntYouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: www.lessonsnotyetlearnt.com

٤٥ من الدقائق

١١‏/١٢‏/٢٠٢٥ · إضافة

Waiting, Hiding, Fearing: Why Waste Survives in Organisations

In this bonus episode of Lessons Not Yet Learnt, Kiran explores why waste is one of the most damaging but least visible problems inside organisations. From endless meetings to overflowing inboxes, duplicate processes and long waits for approvals, she reveals how waste creeps into daily work and why it is so rarely challenged. Drawing on the lean principle of Gemba, Kiran explains why leaders need to leave the boardroom, see the reality for themselves, and create the psychological safety that allows people to speak openly about problems. Only when waste is made visible can it be removed. Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: ⁠www.lessonsnotyetlearnt.com

٦ من الدقائق

٢٧‏/١١‏/٢٠٢٥

Rinse, Repeat, Regret: Why Internal Change Keeps Missing the Mark

In this episode of Lessons Not Yet Learnt, host Kiran Kachela is joined by Luke Phillimore and Alex Spencer from the University of Nottingham to unpack one of the most costly patterns in transformation: change teams brought in too late, pushed to deliver too fast, and disbanded too soon. Drawing on their own experiences in higher education and beyond, Luke and Alex reveal why change so often fails before it’s begun, how leadership behaviours shape outcomes, and why organisations must go and see what’s really happening on the ground. From overlooked waste to leadership blind spots, this conversation shows why lessons still aren’t being learnt and what needs to shift to get change right. This episode is sponsored by Fujitsu. Learn more at: https://global.fujitsu/en-uk Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: ⁠www.lessonsnotyetlearnt.com

٣٥ من الدقائق

١٣‏/١١‏/٢٠٢٥ · إضافة

Black Box Thinking: The Psychological Barriers to Artificial Intelligence

In this bonus episode of Lessons Not Yet Learnt, host Kiran Kachela explores the psychological barriers that stand in the way of AI adoption. While many rush to declare they are using AI, the real challenge lies in human trust, control, and connection. From the black box problem to fears about job loss, Kiran highlights why success depends on putting people first, designing for explainability, and ensuring AI feels personal and transparent. Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: ⁠www.lessonsnotyetlearnt.com

٧ من الدقائق

٣٠‏/١٠‏/٢٠٢٥

The Detail Is What They Fail On

In this episode of Lessons Not Yet Learnt, host Kiran Kachela is joined by Reshma Sheikh, CEO of MSDUK, to uncover why businesses so often rush growth without building strong foundations. Drawing on her experience as a corporate lawyer, entrepreneur and leader of a thriving community of diverse businesses, Reshma shares candid insights into why ignoring the numbers, overlooking the basics and chasing shiny solutions come at a high cost. From the realities of cash flow to the loneliness of entrepreneurship, this episode explores why sustainable success depends on patience, resilience and surrounding yourself with the right team. Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: ⁠www.lessonsnotyetlearnt.com

٣٥ من الدقائق

٠٩‏/١٠‏/٢٠٢٥ · إضافة

Cut the Crowd: Two Pizza Teams

In this bonus episode of Lessons Not Yet Learnt, host Kiran Kachela explores why bigger is not always better when it comes to team design. Taking inspiration from Amazon’s two pizza rule, she reveals how oversized meetings, complex approval chains and blurred accountability can slow transformation to a halt. With insights from Amazon, Apple and her own experience at CI Projects, Kiran highlights how small autonomous teams unlock faster decisions, clearer ownership and a start up energy that fuels innovation. Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: ⁠www.lessonsnotyetlearnt.com

٧ من الدقائق

٢٥‏/٠٩‏/٢٠٢٥

Threaded Leadership: Bridging Strategy to Real-Time Customer Innovation

What really happens when strategy, tech, and operations aren't aligned? In this debut episode of Lessons Not Yet Learnt, host and CEO & Founder of CI Projects, Kiran Kachela, is joined by Abi Horner, Product Director at Deliveroo, to unpack the unseen risks of innovation failure, and the power of getting it right. From the chaos of live environments to the delicate balance of cross-functional leadership, this episode explores how threaded leadership acts as the glue between vision and execution, especially when every decision affects the customer in real time. Drawing on Abi’s experience at American Express and Deliveroo, we explore the human behaviours, process gaps, and overlooked lessons that still trip up even the most ambitious transformation efforts. Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: ⁠www.lessonsnotyetlearnt.com

٣٧ من الدقائق

مقطع ترويجي

Introduction

Hosted by Kiran Kachela, CEO & Founder of CI Project Lessons Not Yet Learnt is the podcast that uncovers the costly mistakes we keep making, and how to finally move past them. Through powerful storytelling and cross-industry insights, each episode explores the intersection between people, processes, and technology in business. With candid conversations and expert perspectives, Kiran is on a mission to challenge outdated thinking, highlight overlooked lessons, and drive meaningful change—one story at a time. Follow us on: Instagram @Lessonsnotyetlearnt TikTok @Lessonsnotyetlearnt YouTube @Lessonsnotyetlearnt To ask Kiran anything, be a guest, sponsor an episode, or chat press? Visit our website: www.lessonsnotyetlearnt.com

١ من الدقائق

Lessons Not Yet Learnt

الحلقات

Work Isn’t Where You Are: Cultural Shifts and the Future of Work

The Customer We Forgot to Mention

It’s Not You, It’s Us: Why Good Partnerships Go Bad (And How To Fix It)

Waiting, Hiding, Fearing: Why Waste Survives in Organisations

Rinse, Repeat, Regret: Why Internal Change Keeps Missing the Mark

Black Box Thinking: The Psychological Barriers to Artificial Intelligence

The Detail Is What They Fail On

Cut the Crowd: Two Pizza Teams

Threaded Leadership: Bridging Strategy to Real-Time Customer Innovation

Introduction

مقطع ترويجي

Introduction

حول

المعلومات