Let's Talk Parks With BerryDunn

Let's Talk Parks With BerryDunn

Let’s Talk Parks with BerryDunn is a podcast hosted by Becky Dunlap, a member of our parks, recreation, and libraries consulting team. Our goal with this podcast is to empower listeners to innovate, experiment, and ultimately change the way they think about their impact within parks and recreation.

  1. Behind the Slides: The Strategy, Staffing, and Community Impact of Water World

    Jun 25

    Behind the Slides: The Strategy, Staffing, and Community Impact of Water World

    In this episode of “Let’s Talk Parks,” Ryan Hegreness and Becky Dunlap sit down with Hyland Hills Park & Recreation District (HHPRD) Deputy Director of Enterprise Services Bob Owens and Community Relations and Communications Manager Kellie Flowers to explore Colorado’s largest water park, Water World. You’ll hear insights on marketing and operational strategies focusing on guest experience and retention, including Bob’s observations over his 42-year career at Water World. Whether you're a seasoned aquatics professional or simply interested in a behind-the-scenes look at this complex (and sometimes unpredictable) industry, this episode offers practical advice on guest and employee retention, revenue strategies, and the importance of an Emergency Action Plan (EAP). Highlights: Bob shares the importance of leadership development and investing in his team Kellie discusses year-round marketing strategies for the park, which is open from Memorial Day to Labor Day Bob talks about how Water World integrates other HHPRD programs and local law enforcement into their EAP to keep guests and staff safe Resources mentioned: For more information about Water World, visit WaterworldColorado.com To learn more about HHPRD’s other programs and services, visit HylandHills.gov To learn more about BerryDunn’s Parks, Recreation, and Libraries team, visit berrydunn.com/parks-libraries Subscribe to “Let’s Talk Parks” for more episodes like this, and visit soundcloud.com/lets-talk-parks to learn more.

    54 min
4.5
out of 5
8 Ratings

About

Let’s Talk Parks with BerryDunn is a podcast hosted by Becky Dunlap, a member of our parks, recreation, and libraries consulting team. Our goal with this podcast is to empower listeners to innovate, experiment, and ultimately change the way they think about their impact within parks and recreation.