Let's Talk Quality

Hemish Ilangaratne

“Let’s Talk Quality” is a podcast that seeks to shine a light on quality assurance, a profession that acts as the cornerstone for bringing safer medicine to patients. For life science companies to continue to develop life-saving medicines, a culture of good quality must be driven across the industry, whether that be an early phase gene therapy biotech or a global pharma organisation. This podcast aims to drive that mission forward through inviting industry leaders, experts, and visionaries to share their knowledge, experiences, and strategies for achieving quality excellence. Join us on a journey of discovery as we unravel the importance of quality and its profound impact on businesses and society. Get ready to engage in insightful discussions, gain valuable perspectives, and unlock the secrets to fostering a culture of quality in every aspect of life. Tune in and let’s embark on this exciting quality-driven adventure together.

  1. From the Graveyard Shift to the Frontier of Cell Therapy, with Mike Ruane

    14시간 전

    From the Graveyard Shift to the Frontier of Cell Therapy, with Mike Ruane

    From a graveyard shift in a generic drug lab to leading quality for one of the most advanced cell therapy programs on the planet - Mike Ruane's story is one every quality professional needs to hear. In today's episode I was joined by Mike Ruane, Head of Quality for In Vivo CAR-T at Bristol Myers Squibb. I really wanted to speak to Mike because his career is one of the more fascinating journeys I have come across in quality leadership. He has spent nearly two decades within what is effectively the same organisation, yet has lived through multiple acquisitions, spin-offs and complete pivots in therapeutic modality - each time emerging in a stronger, more interesting role than before. Mike began his career at APP Pharmaceuticals on a midnight QC shift, testing in-process samples on a graveyard schedule. From there, he followed the Abraxane asset into aBraxis Bioscience, built out supplier quality relationships across Central and South America, and eventually relocated from Chicago to New Jersey when Celgene consolidated its operations. That move opened the door to something entirely new - a CAR-T therapy program called BB2121 - a field Mike had never worked in and knew little about. Eight years later, he is now heading quality for in vivo CAR-T, one of the most cutting-edge modalities in all of biopharma. What makes Mike Ruane such a compelling guest is not just the breadth of his experience but his philosophy. He is a first-principles thinker who has thrived precisely because he never assumed the existing process was the right one. He asks the uncomfortable questions, encourages his team to do the same, and believes deeply that curiosity is the most underrated skill in quality. We talk about the following: How working in a lean generic drug environment early in his career shaped his mindset forever Navigating multiple acquisitions and spin-offs within a single career arc What it takes to step into an entirely new therapeutic modality with no prior experience Why curiosity and asking the right questions is the real engine of career growth in quality How he interviews candidates and what most people get wrong when they are being interviewed Mike Ruane is a thoughtful, pragmatic quality leader who understands how to balance compliance, collaboration and business reality in complex development environments. If you are a quality professional working in an early-stage biotech and trying to build the right systems with limited resources, then this episode is for you. Thank you Mike Ruane for sharing your incredible journey. Hope everyone enjoys the show.

    35분
  2. Laurie Adami on Life After CAR-T, and the Reality Patients Still Face

    4월 14일

    Laurie Adami on Life After CAR-T, and the Reality Patients Still Face

    CAR-T Saved Her Life. Why Can’t Most Patients Access It? In today’s episode I was joined by Laurie Adami, cancer survivor, patient advocate, and one of the most impactful voices I’ve had on the podcast. I first spoke to Laurie a couple of years ago, and her episode is still one of the most listened to we’ve had. Laurie went through a 12-year cancer journey, six lines of therapy, multiple relapses, clinical trials… and ultimately, in 2018, her 7th treatment, CAR T-cell therapy which saved her life and finally for the first time in 12 years put her in a complete remission. Now, two years on, she’s back. Still in a complete remission and requiring no further treatment nearly 8 years post CAR T infusion, Laurie is now considered cured even though her cancer is still labeled incurable. But what stood out to me in this conversation is that while the science has progressed… many of the systemic challenges patients face haven’t. We talk about the following: · What life actually looks like after being “cured” of cancer · The long-term side effects of 12 years of treatment · Why most biotech and pharma professionals have never spoken to a patient · The reality behind “patient centricity” in the industry · Why 80% of eligible patients still can’t access CAR-T therapy · The biggest bottlenecks in access - awareness and insurance · The financial burden of cancer treatment in the US · Where real progress is being made in cell and gene therapy · The future of CAR-T in autoimmune diseases and beyond · Laurie’s memoir and why every biotech employee should read it This is an honest conversation about the gap between scientific progress and real-world patient impact. A huge thank you to Laurie for returning to the show and tell her story again! The work she is doing to help raise awareness is inspiring, and I’d urge anyone to connect with Laurie and follow her journey. If you work in biotech, pharma, healthcare, or you’d like to learn more about the challenges this industry still faces… this is one you need to hear.

    38분
  3. How to Drive KPI's the Right Way in Global Quality, with Burak Begen

    3월 31일

    How to Drive KPI's the Right Way in Global Quality, with Burak Begen

    Perseverance, perspective and people-first leadership in a global quality role. In today's episode I was joined by Burak Begen, Head of Global Manufacturing Quality at Siemens Healthineers. I really wanted to speak to Burak because he’s built his career across multiple countries, cultures and challenges, and now leads quality across global manufacturing sites. His journey gives a very real view of what it actually takes to operate at that level. Burak’s career hasn’t been linear or easy. From starting his career in Turkey, moving to the US for his PhD, rebuilding his career from scratch, and navigating setbacks like job losses and site closures - his story is defined by perseverance and resilience. What stood out is how those experiences shaped the way he leads today. He leads from the front, sets high standards, but always stays close to his teams. Whether it’s staying late to close records or travelling globally to connect with people on site, his leadership is grounded in accountability and support. We talk about the following: Why perseverance is a defining trait for quality leadersLeading global teams across time zones and culturesBuilding a partnership mindset in quality instead of a “policing” approachCreating the right KPI culture and avoiding “watermelon metrics”Empowering teams to make decisions and building psychological safety If you are a quality professional managing multiple sites a leader struggling with KPIs, culture or engagement across sites, or someone who wants to step into a larger global role, then this episode is for you. Thank you Burak for sharing your incredible journey. Hope everyone enjoys the show.

    30분
  4. Developing Future A-Player Quality Leaders, with Melodie Bryce

    3월 24일

    Developing Future A-Player Quality Leaders, with Melodie Bryce

    Great quality leaders don’t just build systems - they build people, culture and confidence. In today's episode I was joined by Melodie Bryce, Chief Quality Officer at Kincell Bio. Melodie’s journey is a brilliant example of how diverse experience across manufacturing, supply chain, training and quality can shape a well-rounded quality leader What stood out most is her approach to leadership. Melodie focuses heavily on building strong teams, developing future leaders and creating an environment where people are supported but also expected to take ownership. She combines high standards with a genuine commitment to coaching and mentorship. We talk about the following: · How to assess a quality organisation when you first join · Why hiring “stronger than you” is critical to building high-performing teams · What makes a great quality leader in fast-growing biotech environments · The importance of being a self-starter in quality roles · How to develop future leaders through coaching and mentorship · What to look for in the first two weeks of hiring someone · Leading through remediation and why it accelerates growth · Building a quality culture where everyone takes ownership · Balancing compliance with real-world decision making in cell therapy · Why “digging deep” is the foundation of leadership success Melodie is a thoughtful, pragmatic quality leader who understands how to balance compliance, collaboration and business reality in complex development environments. If you are a quality leader looking to develop stronger teams and future leaders, then this episode is for you. Thank you Melodie for sharing your incredible journey. Hope everyone enjoys the show.

    26분
  5. Problem Solving, Partnerships, and Putting Yourself Out of Your Comfort Zone, with Valerie Brown

    3월 3일

    Problem Solving, Partnerships, and Putting Yourself Out of Your Comfort Zone, with Valerie Brown

    From accidental quality professional to global quality leader - Valerie Brown's story is one of courage, curiosity, and conviction. In today's episode I was joined by Valerie Brown, Head of Global Quality Assurance and Compliance at Thermo Fisher Scientific's Clinical Research Group. I really wanted to speak to Valerie because she brings something different to the quality leadership conversation. Yes, she has held senior quality roles across innovator companies, CDMOs, and now one of the largest CROs in the world. But what makes her story compelling is how she got there - and what she learned along the way. Valerie didn't plan to work in quality. At 22, she was asked to be a scribe for an FDA inspection. The host fell ill on the day. She stepped in - no preparation, no safety net - and handled it. Someone told her she had a knack for it. She wasn't sure she agreed. She still wanted to be in the lab, in manufacturing, doing what she knew. But that moment planted a seed. What followed was a career that took her across CDMOs, innovator companies including Gilead Sciences, and now Thermo Fisher - where she leads global quality assurance and compliance for the clinical research group. She has sat on both sides of the table, as sponsor and as service provider, and that experience shapes everything about how she leads. We talk about the following: How Valerie accidentally became a quality professional, and why that unplanned start shaped everything that followedWhat it felt like to host an FDA inspection at 22, with no preparation and no safety netHer philosophy of servant leadership and what it really means to lead with empathy in a regulated environmentThe challenge of transforming a fragmented quality organisation into a connected, strategic function at Thermo FisherThe difference between working on the innovator side versus the CRO side - and the unique skill set the latter demandsWhy speed and quality are not in conflict, and how embedding quality by design from the outset actually accelerates deliveryHer approach to talent development - why she prefers to grow leaders from within and how she identifies that potential earlyThe growing importance of AI and digital governance in regulated environments, and why quality professionals need to engage with these tools nowWhat keeps her up at night heading into 2026 - from talent gaps to trial complexity to the pace of regulatory changeThe advice she would give her younger self, and what she believes every aspiring quality leader needs to understand Valerie Brown is a highly accomplished global quality leader whose career is a masterclass in adaptability, influence, and patient-centric thinking. She leads with purpose, develops people with intention, and approaches every challenge with the mindset of a problem solver - exactly the kind of leader our industry needs more of. Thank you Valerie for sharing your incredible journey. Hope everyone enjoys the show!

    32분
  6. Overcoming Self-Doubt in Quality Leadership, with Dana Adcock

    2월 24일

    Overcoming Self-Doubt in Quality Leadership, with Dana Adcock

    What if the leader you become is shaped less by your title, and more by the life you’ve lived? In today's episode I was joined by Dana Adcock, Quality Consultant and former Senior Director of Quality Systems. I really wanted to speak to Dana because she brings something different to the quality leadership conversation. Yes, she has decades of experience leading global audit and quality systems teams. But what makes her story powerful is how openly she connects her personal journey to the leader she has become. Dana shares how growing up as an adult child of alcoholics shaped her early career. Avoiding conflict. Playing small. Hiring people who thought like her. Shying away from leadership roles despite being promoted into them. Over time, through personal hardship, therapy, motherhood, and reflection, she stepped into leadership differently. More intentional. More courageous. More authentic. We talk about the following: · How early life patterns show up in leadership behaviour · Why many capable professionals avoid management roles · Moving from conflict avoidance to confident, purpose-led leadership · Building diverse teams instead of hiring people “just like you” · The mindset shift that happened during her “midlife awakening” · How adopting her daughter Abby changed how she leads and advocates · The link between personal resilience and professional courage · Showing up authentically on LinkedIn and why it felt terrifying · What “living the fourth quarter intentionally” really means · Advice for quality professionals who feel pressure to hide parts of themselves Dana is a thoughtful, courageous and deeply reflective leader who demonstrates that strength in quality leadership isn’t about technical authority alone – it’s about self-awareness, integrity and the willingness to grow. Thank you Dana for sharing your incredible journey. Hope everyone enjoys the show!

    33분

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“Let’s Talk Quality” is a podcast that seeks to shine a light on quality assurance, a profession that acts as the cornerstone for bringing safer medicine to patients. For life science companies to continue to develop life-saving medicines, a culture of good quality must be driven across the industry, whether that be an early phase gene therapy biotech or a global pharma organisation. This podcast aims to drive that mission forward through inviting industry leaders, experts, and visionaries to share their knowledge, experiences, and strategies for achieving quality excellence. Join us on a journey of discovery as we unravel the importance of quality and its profound impact on businesses and society. Get ready to engage in insightful discussions, gain valuable perspectives, and unlock the secrets to fostering a culture of quality in every aspect of life. Tune in and let’s embark on this exciting quality-driven adventure together.

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