86 episodes

Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.

Level Up Claims Galen Hair

    • Business
    • 5.0 • 12 Ratings

Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.

    Disrupting the Digital Marketing Space with Emma Tessler

    Disrupting the Digital Marketing Space with Emma Tessler

    Galen Hair sits down with Emma Tessler founder of Ninety Five Media. Learn how Emma transitioned from interior design to mastering marketing, especially during the pandemic. Discover her innovative strategies for scaling businesses through community engagement, data-driven content, and authentic social media practices. Emma’s insights are a goldmine for anyone looking to elevate their marketing game. Listen in for actionable tips and stories that can transform your approach to business growth!
    Highlights
    The risk and fear of starting a business. Content creation challenges and solutions. Importance of private follow-up conversations. Lead generation via authentic engagement. Organic lead generation vs. paid and bought leads. Importance of nailing down organic strategy before paid ads. Top three marketing tips: Video content, understanding audience, data analysis.  
    Episode Resources
    Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Emma Tessler https://ninetyfivemedia.co/  

    • 30 min
    Empowering You and Your Team to Speak More Confidently with Harry Sardinas

    Empowering You and Your Team to Speak More Confidently with Harry Sardinas

    Galen Hair sits down with Harry Sardinas, a global empowerment coach who transformed from a struggling property entrepreneur to a renowned public speaker. Harry shares his journey of overcoming fear and mastering public speaking, highlighting how anyone can achieve this skill with practice. The episode is packed with insightful tips on leveraging speaking engagements to scale businesses, illustrated by Harry’s personal experiences and fascinating rise from Cuba to international success. Tune in to discover how to conquer your fears and communicate effectively to grow both personally and professionally.
    Highlights
    Journey to Coaching: From entrepreneur to discovering passion. Public Speaking as a Skill: Not natural talent. Overcoming Public Speaking Fear: Personal anecdotes. Empowerment through Public Speaking: Real-life impacts. Fear of Public Speaking: Origins and psychological insights. Managing Fear: Embrace and use it. Authenticity: Key to impactful public speaking. Excellence: The meaning of leveling up.  
    Episode Resources
    Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Harry Sardenas https://harrysardinas.com  

    • 33 min
    Helping Leaders Elevate Their Focus and Align Their Teams with Dave McKeown

    Helping Leaders Elevate Their Focus and Align Their Teams with Dave McKeown

    Galen Hair sits down with Dave McKeown, a leadership consultant, author, and speaker who has collaborated with top organizations like Google and FedEx. They explore the transition from growth to scalability in business and the pivotal role of effective leadership. McKeown shares practical advice on avoiding the trap of being the “hero”; and emphasizes the importance of empowering teams. If you’re interested in transforming your leadership style and building a team that thrives autonomously, this episode is a must-listen!
     
    Highlights
    The impact of leadership from the top. The concept of leading through “acts of heroism”. Transitioning from hero-based to team-based leadership. The unhealthy cycle of heroic leadership. The importance of delegation and empowering the team. Challenges in relinquishing control for leaders. Dave’s process to help leaders shift their mindsets. Long-term rewards of scalable leadership. Common threads in leadership across large and small organizations. Balancing systems/processes and innovation/creativity. The purpose and benefit of leadership assessments. Importance of continued learning and adapting as a leader. Real-life example of effective delegation in crisis management. Episode Resources
    Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Dave McKeown https://www.theleadershorizon.com/ https://davemckeown.com/  

    • 29 min
    Putting In The Right Processes with Alicia Butler Pierre

    Putting In The Right Processes with Alicia Butler Pierre

    Galen Hair sits down with Alicia Butler-Pierre, founder and CEO of Equilibria Inc., to explore sustainable business growth. Alicia shares her journey from a chemical engineer to a best-selling author and business infrastructure expert, highlighting critical tools and processes for effective scaling. Don’t miss her actionable tips and insights on transitioning from founder to CEO and why documenting processes can make or break your business. Alicia’s expertise is invaluable for anyone aiming to level up their business operations.
    Highlights
    Transition from aspiring journalist to chemical engineering. Role at Monsanto as a process engineer. Moving to Atlanta and starting an organization business. Accidental invention of a business organizing process. Importance of documenting processes. Documentation issues affecting large corporations. Practical tools: Using Zoom and Google Voice. Notion: The ultimate organization tool. Slack for internal communication efficiency. Introduction to business infrastructure. Recognizing when to step aside as a leader. The transition from founder to CEO. Simple actionable steps: index cards exercise.  
    Episode Resources
    Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Alicia Butler Pierre https://aliciabutlerpierre.com/  

    • 32 min
    Raising Up Black Businesses and Franchises with Randolph Love

    Raising Up Black Businesses and Franchises with Randolph Love

    This episode features the multi-talented Randolph Love! From his early days in claims to chairing the African American Franchise Council, Randolph shares his inspiring journey and discusses the importance of supporting Black-owned businesses. Tune in to discover why embracing diversity in business leads to community growth and economic success. Don’t miss Galen Hair’s insightful conversation on leveling up, making meaningful connections, and Randolph’s upcoming book. Catch the episode on your favorite podcast platform!
     
    Highlights
    Early Influences and Overcoming Adversity Switching Career Paths: From State Farm to Public Adjuster The Significance of Upbringing on Success Business Growth and Financial Success in African American Communities Addressing Disparities in Black-Owned Businesses The Economic Impact of Increasing Black-Owned Businesses Tangible Steps for Supporting Black Entrepreneurs Utilizing Franchise Models to Ensure Business Success The Long-Term Benefits of Supporting Black-Owned Franchises The Role of High-Functioning Networks in Professional Development Empowering African American Entrepreneurs through Proven Business Models Leveraging Data to Support and Invest in Black-Owned Businesses  
    Episode Resources
    Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Randolph Love https://www.linkedin.com/in/randolph-love-660998183/  

    • 31 min
    Transforming Your Plumbing Business Through Effective Marketing Techniques with Richard Cruz

    Transforming Your Plumbing Business Through Effective Marketing Techniques with Richard Cruz

    Galen Hair is joined by marketing expert Richard Cruz. Richard shares his unique journey from a competitive sales landscape to becoming a marketing guru for plumbers. Discover how Richard’s Plumber 10X system helps businesses optimize their online presence, manage their reputation, and effectively use Google’s platforms to drive growth. Tune in to learn essential strategies to level up your marketing game and find out why working with experts who are passionate about your success truly makes a difference. Don’t miss this insightful conversation!
    Highlights
    Conventional marketing doesn’t work anymore. Importance of sales in driving revenue. Hiring the right people over the best resumes. Impact of sales and marketing skills on business success. Transition from commoditized industry to marketing specialization. Passion for helping business owners through marketing. Importance of reviews in early marketing strategies. Dominance of Google in contractor marketing space. Google selling your business name to competitors. Crucial funnels in lead generation for contractors. Consequences of inconsistent lead generation marketing. Plumber 10x system for optimizing online presence. Episode Resources
    Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Richard Cruz https://www.linkedin.com/in/richardacruz 

    • 34 min

Customer Reviews

5.0 out of 5
12 Ratings

12 Ratings

Jefisbored ,

Awesome Show

Galen does a great job of bringing out the best in his guests.

Louisiana504bc ,

Amazing!

This podcast spews so much great, useful information. Galen, the host, is a respected attorney in the property damage and claims industry. He brings on guests that strive to provide useful, practical linformation to listeners.

atlgal2021 ,

Outstanding!!!

I have learned so much from the Level Up Claims podcast! Galen is a fantastic host and the topics/guests are top notch!

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