Level Up Claims

Galen Hair
  • 5.0 (12)
  • MANAGEMENT
  • UPDATED WEEKLY

The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you're a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are pushing the industry forward. No fluff. No sales pitches. Just actionable insight from those who've lived it. If you're ready to think bigger, operate smarter, and level up your impact, you're in the right place.

  1. 5D AGO

    What Does It Mean To You To Level Up - Compilation - Vol. 5 - Episode 159

    As we ready for the new year, tune into this special episode of the "Level Up Claims Podcast" with host Galen Hair, featuring powerful insights from industry experts. Whether it's embracing technology, enhancing personal growth, or championing justice, find out what it truly means to "level up." Perfect for anyone in the storm restoration industry ready to embrace new challenges!   Highlights Continuous learning. Building potential. Keep moving forward. The importance of self-discovery. Tackle daily challenges. Holistic problem solving. Maintaining personal goals. Take community action. Growing business value. Taking a step back. Staying curious and intentional.   Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com  https://levelupclaim.com/

    16 min

  2. 12/24/2025

    How Storytelling Drives Business Growth with Aurora Winter - Episode 158

    In this episode, host Galen Hair sits down with creative entrepreneur and author Aurora Winter to explore the power of storytelling in business, leadership, and sales. Aurora explains why expertise alone is no longer enough in a crowded, AI-driven world—and how the right message can dramatically multiply impact and revenue. Drawing from neuroscience, real-world case studies, and her book Turn Words Into Wealth, Aurora breaks down how stories bypass resistance, build trust, and drive decision-making. From crafting irresistible hooks to leveraging books as powerful business assets, this conversation offers a clear framework for turning your experiences into influence and income. Highlights Aurora Winter's journey as a creative entrepreneur and author Why most professionals underinvest in their message How one simple messaging shift led to $3M in sales The neuroscience of communication and the three-step persuasion framework Why stories sell better than data alone Pattern interrupts and hooks that cut through content noise The role of status, authority, and social proof in messaging How AI can help—and where it falls short in storytelling Using books as lead magnets rather than products Aurora's $250,000 case study from a single book funnel The 27x value multiplier created by adding meaning and story Why struggle is essential to the hero's journey Aurora Winter's definition of leveling up Episode Resources Connect with Aurora Winter https://www.aurorawinter.com/ Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com  https://levelupclaim.com/

    32 min

  3. 12/17/2025

    Building Trust and Leading People with Andrew Hinkelman - Episode 157

    In this episode of the Level Up Claims podcast, host Galen Hair welcomes Andrew Hinkelman of Priority-1 Group, former CTO turned leadership coach, to discuss the evolution of effective leadership. With over 25 years in technology and corporate management, Andrew shares insights on how to move beyond systems and processes to focus on what truly drives success: building trust and fostering strong human connections. Highlights: Andrew's career transition from CTO to leadership coach. Overcoming burnout and trusting your team. How shadow cultures can hinder real decision-making. The importance of emotional intelligence in technical leadership. Practical tips for improving team dynamics and communication. Leveraging AI as a tool, not a threat, to leadership. For leaders ready to "level up" their approach, this episode provides actionable strategies to enhance communication, develop stronger relationships, and lead with empathy. Episode Resources Connect with Andrew Hinkelman https://www.pri-1.com Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/

    26 min

  4. 12/10/2025

    Automating the Permitting Process with AI with Fabian Videla - Episode 156

    After more than 25 years running one of Florida's fastest-growing remodeling companies, Fabian Videla found himself facing the same nightmare every contractor knows too well: permitting delays, inconsistent city processes, and mountains of paperwork that slowed projects, and profits, to a crawl. Instead of accepting that bottleneck as "just how it is," Fabian decided to rebuild the system from the ground up using AI. Today, Permit Rockstar is redefining the way construction and remodeling companies move work through cities and counties. Highlights: His journey from growing up in Mendoza, Argentina to launching a multimillion-dollar remodeling company in the U.S. The permitting pain points that pushed him to create a tech solution contractors desperately needed How he strategically integrates AI—without relying on generic "chatbot" tools—to automate real, regulation-bound workflows What the future of construction tech looks like, from AI-generated blueprints to instant zoning checks Why accessibility, training, and understanding the right AI models will separate winners from laggards in the next 3–5 years His vision to make permitting in Florida fully digital—and eventually transform the industry nationwide Episode Resources Connect with Fabian Videla https://permitrockstar.com/ Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com  https://levelupclaim.com/

    26 min

  5. 12/03/2025

    Your Business Might Be Worth More Than You Think with Jonathan Buehler - Episode 155

    In this episode of the Level Up Claims Podcast, Galen Hair sits down with Jon Buehler, founder of Buehler Business Brokers, to break down the realities of valuation, risk, transferability, and how to plan for a successful exit, whether or not you want to sell in 3 years or 30. Jon has worked on deals ranging from small home-service companies to $100M+ transactions. Highlights Why most owners wildly overestimate or underestimate their business How buyers actually evaluate value The hidden risks that kill deals (owner dependency, customer concentration, bad financials) When you should start exit planning How to know if now is the right time to sell Why your identity might be the biggest obstacle to exiting How to fix your business so it's worth more, even if you're not ready to sell Episode Resources Connect with Jon Buehler https://www.buehlerbusinessbrokers.com/ Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/

    30 min

  6. 11/26/2025

    Doing Less to Get More with Nell3D - Episode 154

    In this powerful episode, host Galen Hair sits down with leadership strategist Nell 3D, whose Me–We–World framework is reshaping how high achievers lead, live, and sustain performance. Nell's story is anything but ordinary: from student debt, burnout, missing her father's funeral, divorce, and even a near-fatal head-on collision all forced a reckoning that transformed both her life and her leadership philosophy. What emerged is a radical concept: The Missing 1%—the idea that real success comes not from adding more, but from subtracting strategically. Highlights Nell3D's academic background and journey to leadership. Why many leaders feel successful on paper but empty in reality. The gap between theory and practice in high-level organizations. A divorce, missing her father's funeral, and a near-fatal crash. The shift from one-dimensional "world impact" to 3-dimensional leadership. Turning personal collapse into a leadership framework. Integrating personal well-being, relationships, and world impact. Identifying outdated habits and inherited "shoulds. Power with instead of power over in collaboration. Negative thought spirals and realistic energy management. Real-world, data-driven self-awareness. Why horses detect inauthenticity better than humans. Nell3D's definition of leveling up.   Episode Resources Connect with Nell3D https://www.nell3d.com/ Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com  https://levelupclaim.com/

    32 min

  7. 11/19/2025

    Empower Change: Rethinking Leadership with Diane Helbig - Episode 153

    In this episode, host Galen Hair sits down with international business advisor Diane Helbig to explore modern leadership. Helbig challenges outdated practices, advocating for empathy, presence, and collaboration over control. Her insights offer a playbook for leaders seeking to empower teams and drive innovation. Tune in to learn actionable strategies to foster a supportive and productive business environment. Great for anyone interested in transforming their leadership approach.   Highlights Diane Helbig's background and career transition. Problems with traditional leadership structures. The global work environment shifts post-Covid. Shift from ego to empathy and control to curiosity. Challenges with an employee not meeting deadlines. The importance of having safe conversations to address disconnects. Presence over performance in leadership. Trust and its challenges in remote/hybrid teams. Power with instead of power over in collaboration. Encouraging leaders to communicate change transparently. Steps to foster psychological safety in a team. Measuring success in collaborative leadership. Diane Helbig's definition of leveling up. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com  https://levelupclaim.com/

    33 min

  8. 11/12/2025

    Culture Eats Strategy: Level Up! with Lee Miller - Episode 152

    Catch the latest Level Up Claims podcast episode, where Galen Hair chats with Lee Miller, host of the Conquer Contractor Chaos podcast. Lee shares his journey from construction to building multi-million dollar businesses. Discover how crafting the right culture can turn chaos into long- term success. Whether you're a contractor or business owner, learn why culture trumps strategy and how to build a powerhouse team that wins every time. Don't miss Lee's insights on leveraging intrinsic values to create a thriving work environment. Tune in!   Highlights Culture always eats strategy for breakfast. Contractors lose people due to culture, not pay. Transition from construction to hospitality. Learning through managerial curiosity. Culture needs to be intentional. Intrinsic vs. extrinsic values. Building intrinsic values in the workplace. Maslow's hierarchy of needs applied. The love and belonging phase elevates teams. Cultivate a positive and intentional culture. Competency vs. commitment in employees. Blueprint for intentional culture building. Communicate culture goals effectively. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com  https://levelupclaim.com/

    33 min
See All (159)

Trailer

5
out of 5
12 Ratings

About

The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you're a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are pushing the industry forward. No fluff. No sales pitches. Just actionable insight from those who've lived it. If you're ready to think bigger, operate smarter, and level up your impact, you're in the right place.

Information

  • Creator
    Galen Hair
  • Years Active
    2022 - 2025
  • Episodes
    159
  • Rating
    Clean
  • Copyright
    © Insurance Claim HQ
  • Show Website
    Level Up Claims