9 episodes

Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.

Level Up Claims Galen Hair

    • Business
    • 5.0 • 8 Ratings

Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.

    The Public Adjusting World with Jack Hanks

    The Public Adjusting World with Jack Hanks

    Galen welcomes Jack Hanks to talk about working in a corporation becoming a public adjuster and creating his own business and a successful team. He has implemented a four-step training program to improve public adjusting, as well as a weekly event called "Pinot by the Pool" to help his team build personal connections. Jack also discusses how he uses technology to help streamline the process.
    Who’s The Guest?
    Jack Hanks comes to Claims Management with over 30 years of experience in the claims and restoration industry. Throughout Jack’s extensive career, he has been involved with many large-loss commercial projects resulting from catastrophic events such as hurricane Charlie, Frances, Ivan, and Jeanne to name a few. Jack’s transition from restoration to public adjusting was a result of his passion for his clients to get properly indemnified by the insurance company.

    Jack’s proven track record includes personally handling over 500 claims worth of over 100 million dollars in 2020 alone.
    Jack is a graduate of Indiana University, where he received his Bachelor of Arts in Political Science. He’s certified in the use of Xactimate estimating software and is a Licensed Public Adjuster in 36 states.
    Highlights
    Meet the Guest: Who is Jack Hanks? How the transition from working in a company to owning his own business as a public adjuster went? Growing a business from a small number of 4 to 21 employees in just 15 months Investing in teams and vendors to help more people When it comes to hiring, what’s Jack’s criteria to make sure he’s hiring the right people? What is he doing to teach his people to be better? In a world where everyone has training, an event, a podcast, and webinars, what sets Jack apart from others? Building connections and strengthening relationships How technology helped transform his business What does it mean for Jack to level up?  
    Episode Resources
    Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com www.levelupclaim.com Connect with Jack Hanks https://pinotbythepool.com/ https://www.vpa.claims/ https://www.facebook.com/vpaclaims/ https://thejackhanks.com/ https://www.linkedin.com/in/jackhanks1 

    • 35 min
    Successful Teams with Sam Taggart

    Successful Teams with Sam Taggart

    Galen welcomes Sam Taggart to talk about building and hiring a successful team. With Sam’s experience building his own personal brand, he shares what the true reality is for sellers: The setbacks, the challenges, and the solutions that can help you put out a successful business.
    Who’s The Guest?
    Sam Taggart is the founder of The D2D Association, D2DCon, and the D2D Experts. He is also an avid real estate and cryptocurrency investor. Sam is a leader in the fields of entrepreneurship, business growth, and personal development. His mission is to unify, uplevel, and bring honor and integrity to the D2D industry.
    As a CEO, Sam has led his company to success by motivating and inspiring his team. He is passionate about helping others reach their goals, and he believes that anyone can achieve greatness if they set their mind to it. Sam is an expert in the field of business growth, and he has helped countless businesses achieve their goals.

    Highlights
    Guest Spotlight: Who is Sam Taggart? What are the things he’s looking for when building and hiring a successful team? Without any KPIs in place, how can you measure your success in your fitness journey? The two categories of leadership and how you can level up as a leader Why Sam decided to go hard on his personal brand as opposed to building a business name The reality of being a seller: The setbacks, the challenges, and the winning solutions Things can go out of control: Things that could put you out of business. What does it mean for Sam to level up?


    Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com www.levelupclaim.com Connect with Sam Taggart https://thed2dexperts.com/ https://www.linkedin.com/in/sam-taggart-27256962 https://www.facebook.com/sam.taggart.9/ 

    • 43 min
    Forensic Engineering with Todd Stern

    Forensic Engineering with Todd Stern

    Galen welcomes Todd Stern to talk about forensic engineering, how it is beneficial to policyholders and carriers, and dealing with different inspections. Todd’s expertise will help guide anyone who is looking to start a career in restoration and insurance work or is expecting to have an engineering inspection.
    Who’s The Guest?
    Todd Stern started his roofing career at the age of 16. He quickly learned the trade and how to work with insurance companies. Hurricane Katrina was a pivotal moment for Todd’s career. He grew as a person in his career by working in commercial exteriors and on enormous projects with casinos and military bases. He now owns a company where he specializes as a forensic engineer specializing in insurance claims.

    Highlights
    Reminiscing the past: How Todd Stern got started in restoration and insurance work. How is forensic engineering beneficial to both the policyholder and the carrier? Functional damage: What constitutes it, what works, and what doesn’t? With the different inspections available, what does a real engineer inspection look like? As everyone’s been conditioned that there's a lower standard of performance, what does Todd see as the more troubling trends in terms of inspections that everyone should avoid? The daily battle: What does it mean to level up for Todd?


    Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com www.levelupclaim.com Connect with Todd Stern https://www.linkedin.com/in/todd-stern-569930114 https://orloforensics.com/ 

    • 1 hr 2 min
    Appraisals with Steven Bush

    Appraisals with Steven Bush

    Galen welcomes Steven Bush to talk about the appraisal process and how to deal with damages and insurance claims. Steven’s insights will help contractors create better workflows and set expectations so you and your team can succeed.
    Who’s The Guest?
    After a year of defending policyholders as a public adjuster, Steven earned a law degree at the Florida Coastal School of Law. Upon his graduation and acceptance into the Florida Bar Association, Steven assembled a team of attorneys, with each individual having their own distinctive set of experiences and strengths, and established The Bush Law Group.

    Highlights
    Unpacking the pieces of an appraisal and how to create a positive experience. Dealing with damages: Determining what caused it, what the coverage of your policy is, and what your next course of action should be. The appraisal process: Who are the people and the organizations involved and how does it work? For a person undergoing the claim process, what is Steven’s expert advice to move forward? With Florida dealing with the insurance crisis, how does it affect the surrounding states, and what are these states doing to combat this crisis?


    Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com www.levelupclaim.com Connect with Steven Bush https://www.linkedin.com/in/steven-bush-780713103 https://www.facebook.com/BushLawGroup1/ 

    • 30 min
    Gratitude with Chris Schembra

    Gratitude with Chris Schembra

    Who’s The Guest?
    Chris Schembra is a philosopher, question-asker, facilitator, and “Gratitude Guru.” He spent the last six years traveling around the world, helping people connect in meaningful ways. He is also the founder and the Chief Question Asker of 747, an advisory firm that helps companies create meaningful connections through its 747 Gratitude Experience, an evidence-based framework that helps leaders build a community and strengthen relationships.
    Summary
    Galen talks to Chris Schembra about the 747 org, building meaningful relationships through dinners, and showing gratitude even during the hard times.

    Highlights
    As a 7x New York Times bestselling author and entrepreneur who has started and sold businesses for over $25 million, why Chris created 747 and how it helps entrepreneurs The power of thanking someone you don’t give enough credit to. Having everything a person can wish for, what made Chris decide to give everything away? What do meaningful relationships mean and how does it benefit you in the long run? COVID-19 caused businesses and people to shut down, but for Chris’ case, it helped his business grow. How did COVID help him and his business? What led Chris to write his most recent book, Gratitude Through Hard Times What is the difference between ingratitude and gratitude? How to level up for Chris Schembra, and what that means for you.


    Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com www.levelupclaim.com Connect with Chris Schembra https://www.747club.org/ https://www.linkedin.com/in/schembra https://www.instagram.com/chris.schembra/ https://twitter.com/cschembra Gratitude and Pasta Gratitude Through Hard Times

    • 41 min
    Digital Persuasion with Erin King

    Digital Persuasion with Erin King

    2x Best Selling Author Erin King is also the World’s Leading Digital Persuasion Expert. She hosts the SUCCESS Magazine Podcast “On Your Terms with Erin King.” She helps clients ranging from The Academy Awards to Disney to The United States Navy communicate more compellingly online. Off duty, Erin loves playing outside with her husband Hartman, facetime with her family, and is a doting, over-the-top dog mom to a sassy cavapoo named Betty White.
    Summary
    Galen welcomes Erin King to talk about digital persuasion and how it connects to sales and leadership in business.

    Highlights
    What digital persuasion is: How it can be used to influence a person or a group and how it is different from traditional marketing Why digital persuasion is more effective than traditional marketing and advertising The Journey: How Erin got started in digital persuasion and started persuading her audience in minutes Erin's biggest turning point with her company and how it required her to go all in! Handling some of the biggest organizations in the world, how were they approaching social media and how did Erin help them? How big brands stay authentic and how you can too The difference between social selling and social marketing How to Get More YES Media helps salespeople and leaders become better at their jobs. The future of social media, and how Erin King is leading the charge. Discover what the metaverse is and how it can benefit your brand's presence there. How to level up for Erin King, and what that means for you.


    Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com www.levelupclaim.com Connect with Erin King https://www.linkedin.com/in/mrserinking http://www.erinking.com/ http://getmoreyes.com/ 

    • 42 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

atlgal2021 ,

Outstanding!!!

I have learned so much from the Level Up Claims podcast! Galen is a fantastic host and the topics/guests are top notch!

Top Podcasts In Business

Erika Kullberg
Ramsey Network
Freakonomics Network & Zachary Crockett
NPR
Jocko DEFCOR Network
Guy Raz | Wondery