Life Chat

EMC National Life

Insurance conversations to Make Life Easy

  1. 2D AGO

    Life Chat - Keeping Insurance Human

    We live in a world where everything is online, instantaneous, and made for convenience. It's easy to forget that life insurance, at its core, is a human business. In this episode, we are joined by agent Zach Lint and representative Kirt Till to share why working with real agents is important. From uncovering needs a website might miss to delivering on promises when families need it most, we discuss how to keep insurance human.

    20 min

  2. JAN 15

    2025 Year in Review

    2025 was packed with incredible conversations about life insurance and relationships. In this episode, we’re sharing the biggest takeaways from the past year. Every episode reminded us that strong relationships aren’t just good business—they’re the foundation of everything we do. So, consider this your ultimate recap of 2025. Let’s dive into the top conversations that shaped the year!

    12 min

  3. 12/18/2025

    Life Chat - Underwriting

    Whether you're a seasoned agent or just starting out, understanding the underwriting process—and how it is evolving—is essential to helping your customers succeed. In this episode of Life Chat, Anna Coleman and Laura Timmins sit down with Traci Davis and Eric Storey from the EMC Life underwriting team. They dive deep into how underwriting has changed over the years and what we can expect in the future. This episode is packed with helpful information to help you continue improving lives through life insurance.

    14 min

  4. 10/21/2025

    Life Chat - Early Cancer Detection

    In this episode of Life Chat, hosts Laura Timmins and Anna Coleman from EMC Life are joined by Kelsey Spencer and Amie Crawford from GRAIL, the company behind the groundbreaking Galleri® multi-cancer early detection test. Together, they explore how this simple blood test can detect signals for more than 50 types of cancer often before symptoms appear. This episode highlights how innovation and strong relationships are transforming the future of life insurance and wellness.

    13 min

  5. 07/23/2025

    Life Chat - Navigating the Claims Process

    When life takes an unexpected turn, the claims process can feel overwhelming. In this episode of Life Chat, we pull back the curtain on what really happens behind the scenes. Join hosts Anna Coleman and Laura Timmins as they sit down with Steve Brown, VP of Underwriting & Claims, and Denelle Short, Senior Claims Administrator at EMC Life. You’ll hear: Why relationships matter in claims and how empathy makes a difference. How EMC Life ensures fast and fair payouts. Heartfelt stories about how lives were changed by unexpected benefits. Plus, how charitable contributions can make an impact beyond the policy. Whether you’re an agent, policyholder or just curious about how life insurance claims really work, this episode offers a candid look at compassion, compliance and the human side of life insurance. Listen now and discover why relationships truly matter.

    15 min

  6. 04/16/2025

    Life Chat - Commitment and Customer Experience

    This episode of Life Chat, part of EMC Life's Relationships Matter campaign, highlights the importance of exceptional customer service in the life insurance industry. Hosted by Anna Coleman and Laura Timmins, the episode features Steve Fox, Customer Experience Supervisor, and Steve Miller, Life Sales Consultant, as they discuss how building trust and strong relationships drive business growth and generates referrals.

    16 min

  7. 03/03/2025

    Life Chat - Live at the Michigan Big I Conference

    It's our 40th episode and it's a big one. EMC and EMC Life have teamed up to take Life Chat on the road to Michigan. Join Brian Dimmick and Kirt Till as they talk to Michigan Big I leadership and agents attending the conference. Our guests share intriguing real-life stories, valuable client relationship advice and trends they see impacting the industry. Don’t miss this special episode. Guests (0:49) Aaron Vorce – Commercial Client Manager – Van Wyk Risk Solutions (8:23) Pat Green – COO – Core Insurance Group (10:04) Tom Sokol – Agency Principal – First Independent Agency (16:28) Barbara Walker – President – Big I Michigan (20:42) Jared Burkhart – CEO – Big I Michigan (31:47) Amy Bobel – SVP MI & OH – Keystone Insurers Group (37:31) Ron Devers – Business Development Executive – PMCA Insurance Services (43:44) Andrew Ceo – Co-Founder and VP Sales – Hemlock Insurance Group (48:33) Monique Colizzi – Business and Risk Management Instructor – Wilson Talent Center

    54 min

  8. 01/16/2025

    Life Chat - Retention

    Longevity is key to building strong relationships. When customers feel valued and cared for, they are less likely to switch providers—resulting in higher retention rates. Join Brian Dimmick, EMC Territory Management Consultant, alongside Kirt Till and Patrick Murphy from the EMC Life Sales Team, as they share valuable insights on maintaining customer loyalty in a competitive market.

    14 min
See All (46)

5
out of 5
11 Ratings

About

Insurance conversations to Make Life Easy

Information

  • Creator
    EMC National Life
  • Years Active
    2020 - 2026
  • Episodes
    46
  • Rating
    Clean
  • Copyright
    © Copyright 2020 All rights reserved.
  • Show Website
    Life Chat