Lobby Talks

By Marriott Tulsa Hotel Southern Hills

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Go beyond the lobby and step into the real world of hotels. From front desk hustle to behind-the-scenes hustle, Lobby Talks shares honest stories, industry insights, and the people who make hospitality happen. Whether you’re a hotel pro, event planner, or just curious about what goes into a great stay, this podcast is your insider pass. New episodes every other Thursday.

hace 1 día

Hotel Technology: The Future of Hospitality Part 1

Technology is changing hospitality, from AI-powered concierge robots that interact directly with guests to smart technology working behind the scenes to protect hotel rooms and improve operations. In Part 1 of our Hotel Technology: The Future of Hospitality conversation, Carly talks with two companies tackling very different challenges in the hotel industry. First, Sharon Yang, Chief Technology Officer at IntBot, joins us to talk about AI-powered concierge robots, including Tulse, the robot guests can meet at Marriott Tulsa Southern Hills. We discuss how robots are supporting hotel associates, improving guest service, and creating new possibilities for the guest experience. Then, Michael Linton, Chief Revenue Officer and General Counsel at REST, explains how their technology helps hotels detect smoking and vaping in guest rooms and respond to incidents before they become bigger operational problems. We'll explore how hotels are using technology today, how guests and staff are responding, and what these innovations could mean for the future of hospitality. This is Part 1 of a two-part conversation. Tune in to the next episode for Part 2 as we continue exploring the technologies shaping the future of hospitality, meetings, and events. Learn more: 🤖 IntBot: https://www.intbot.ai/ 🚭 REST: https://restsensor.com/demo Email: sales@restsensor.com Follow Lobby Talks for more conversations about hospitality, events, technology, tourism, and the people behind the experience.
13 ago

Turning Travel Photography and Videography Into a Career

What separates great travel content from content people instantly scroll past? In this episode of Lobby Talks, travel photographer Chris Warren Palmer and cinematic videographer Pedro (Peter Thomas) share the creative process behind producing compelling visual stories around the world. From working with minimal gear to managing demanding travel schedules and creating content that serves both artistic expression and business objectives, they reveal what life as a professional travel creator really looks like. We discuss the essential equipment every creator should carry, camera workflows, battery management, storage solutions, client collaborations, destination storytelling, and how photographers and filmmakers can develop a recognizable style while staying adaptable to every project. Whether you're an aspiring travel photographer, filmmaker, content creator, tourism marketer, hotel marketer, or creative entrepreneur, this conversation offers practical advice for building a sustainable creative career and producing content that makes an impact. Topics Covered:• Travel photography• Cinematic videography• Travel filmmaking• Content creation workflow• Camera gear and travel essentials• Photography and videography tips• Brand storytelling• Hospitality and tourism marketing• Destination content creation• Creative entrepreneurship• Social media strategy for creators• Building a career as a travel creator Whether you're creating content for clients, marketing destinations, or simply looking to sharpen your creative process, this conversation offers practical insights into the mindset, preparation, and storytelling behind impactful visual content. To explore more of Chris Warren Palmer's work, visit Shop Photography Art | C WARREN GALLERY LLC, experience his collection of fine art photography, and learn more about his creative journey. Connect with Peter Thomas: Follow Peter on LinkedIn to see more of his travel videography, creative work, and adventures behind the camera. 🔗 Peter Thomas on LinkedIn: Peter Thomas | LinkedIn #LobbyTalksPodcast #HospitalityPhotography #TravelVideography #CreativeCareer #TravelContentCreation #VisualStorytelling
30 jul

Route 66 Centennial: Ford Falcon Club Takes Over Tulsa

This week, Lobby Talks leaves the studio and heads to the Ford Falcon Club of America National Meet in Tulsa, Oklahoma, as enthusiasts from across the country gather to celebrate the Route 66 Centennial. More than a classic car show, this event is a masterclass in destination experiences, attendee loyalty, and community building. Hear from members who have traveled together for decades, discover why Oklahoma was the perfect backdrop for this celebration, and learn how shared experiences keep people coming back year after year. Featuring Route 66 historian and author Jerry McClanahan, this episode explores the history, stories, and spirit of the Mother Road, and why Oklahoma continues to play such an important role in the Route 66 experience. For hospitality and event professionals, this is a look at how destinations and communities can create meaningful experiences that turn one-time visitors into lifelong ambassadors. Want to be part of the Falcon community? Connect with the Falcon Club of America to learn more about the club and future gatherings at Falcon Club of America. Continue exploring Route 66 history and artwork from Jerry McClanahan. Looking to host your own automotive event, club gathering, or specialty meeting? Learn more about hosting your next event at Marriott Tulsa Southern Hills and Ruffin Event Center: Marriott Tulsa Southern Hills Ruffin Event Center
16 jul

Turning Hotels into Stories with Scott Eddy

What does the future of hotel marketing look like? According to Scott Eddy, it starts with better stories. In this episode of Lobby Talks, Scott joins us to discuss how hospitality is evolving beyond traditional marketing into a world powered by authentic content, personal branding, and meaningful storytelling. From highlighting hotel associates and local communities to creating content that reflects the real guest experience, Scott explains why the hotels that think like media companies will have the biggest competitive advantage. We also explore the differences between independent hotels and global brands, why authenticity matters more than polished advertising, how operations influence marketing success, and what destinations like Tulsa can do to stand out in an increasingly competitive travel landscape. Whether you're a hotel professional, tourism marketer, destination organization, meeting planner, or hospitality leader, this episode offers valuable insights into where the industry is headed—and how to stay ahead of it. Guest: Scott Eddy Topics: Hotel Marketing, Hospitality Marketing, Storytelling, Content Creation, Personal Branding, Tourism Marketing, Destination Marketing, Social Media, Hotel Branding, Hospitality Innovation.
2 jul

Critical Event Safety Advice from Law Enforcement You Can't Ignore

Critical Event Safety Advice From Law Enforcement You Can't Ignore In this episode of Lobby Talks, Chief Engineer Tom Williamson of Marriott Tulsa Hotel Southern Hills joins Captain Aaron McNulty of the Jenks Police Department for a timely discussion on hotel safety, event preparedness, threat awareness, and the importance of strong partnerships between hospitality professionals and law enforcement. From recognizing warning signs to creating safer experiences for guests and attendees, this conversation provides practical insights for anyone involved in meetings, events, or hospitality—and valuable advice that applies far beyond the industry. Because safety isn't just a responsibility—it's everyone's business. Disclaimer: The information shared in this episode is for general educational and informational purposes only. Safety procedures, emergency response protocols, and legal requirements vary by venue, organization, and jurisdiction. Listeners should follow applicable laws, local regulations, and their organization's policies, and consult qualified safety or legal professionals when developing or implementing event safety plans. The views expressed by the guest are their own and do not necessarily reflect those of Lobby Talks, Marriott Tulsa Southern Hills, Ruffin Event Center, or their affiliated organizations. This episode is intended to promote awareness and preparedness and should not be considered a substitute for formal safety training or emergency management instruction.
18 jun

How Hotels Can Make a Real Community Impact: YWCA Tulsa

Great hotels serve guests. Exceptional hotels serve communities. In this episode of Lobby Talks, we welcome Julie Davis, CEO of YWCA Tulsa, to discuss how hotels, event venues, and hospitality professionals can make a meaningful impact in their communities. Following the YWCA Tulsa Pinnacle Awards hosted at Marriott Tulsa Southern Hills, our team wanted to learn more about the organization's work and the challenges facing our community. Julie shares insights into YWCA Tulsa's mission, Safe Move Tulsa, homelessness, health equity, immigration services, workforce development, and ways local businesses can get involved. This conversation is especially valuable for: • Hotel operators and hospitality leaders • Event planners and venue managers • Community-focused businesses • Tulsa residents interested in local impact • Anyone passionate about service and leadership Topics include community partnerships, inclusive workplaces, supporting vulnerable populations, repurposing hotel resources for good, and using hospitality spaces to create positive change. Learn more or get involved at ywcatulsa.org. Lobby Talks is a hospitality and events podcast produced from Marriott Tulsa Southern Hills and the Ruffin Event Center, featuring conversations with industry leaders, community organizations, and innovators shaping Tulsa and the hospitality industry.
4 jun

Seeing Tulsa Through a Global Traveler's Eyes with Scott Eddy

People don't travel for attractions alone. They travel for experiences, connections, and stories. In this episode of Lobby Talks, TV host, speaker, content creator, and global traveler Scott Eddy shares his perspective on what makes destinations stand out in a crowded travel landscape. Through the lens of his visit to Tulsa, we explore the difference between places people visit and places they remember. Scott discusses the role of storytelling in tourism, how creators help shape destination perception, and why authenticity, culture, and human connection are often more impactful than any landmark or attraction. Drawing from years of traveling the world and working within the travel and hospitality industry, he offers valuable insights into how destinations can create meaningful connections with visitors and stand out by embracing what makes them unique. If you're passionate about hospitality, travel, tourism, destination marketing, or creating memorable guest experiences, this episode is packed with insights you won't want to miss. Learn more about Scott Eddy and follow his travels at www.mrscotteddy.com or find him on virtually any social media platform.
21 may

Tulsa Voices: Creators Take the Mic

In this special Lobby Talks Podcast Content Lab session, Tulsa creators and local voices dive into conversations about food, travel, culture, live events, business, and the future of Tulsa. From hidden coffee spots and unforgettable concerts to spontaneous travel stories and emerging tech trends, this episode captures authentic perspectives from people shaping Tulsa’s creative community. We explore: • Tulsa food & beverage favorites • What makes events memorable • Experiencing culture beyond tourism • Travel styles and stories • Tech, hospitality, and business trends If you love Tulsa, creativity, entrepreneurship, travel, or meaningful conversations, this episode is for you. Follow Lobby Talks for more creator conversations and Tulsa Voices. #TulsaPodcast #LobbyTalks #TulsaVoices #Travel #Culture #Business #Tech #Hospitality #FoodCulture

Tráiler

Happy 2026 from Lobby Talks!

Happy New Year from Lobby Talks. Season 3 is officially underway, and we’re taking a short pause this week before continuing with more conversations for hospitality, meetings, and events professionals. New Season 3 episodes coming soon. Until then, thank you for listening and being part of the Lobby Talks community. 👉 Follow Lobby Talks and explore all episodes, clips, and socials here: https://linktr.ee/Thelobbytalks?utm_source=linktree_profile_share<sid=ff29637e-ee1d-40dc-8bc0-89734e4d2e08

Go beyond the lobby and step into the real world of hotels. From front desk hustle to behind-the-scenes hustle, Lobby Talks shares honest stories, industry insights, and the people who make hospitality happen. Whether you’re a hotel pro, event planner, or just curious about what goes into a great stay, this podcast is your insider pass. New episodes every other Thursday.

Creador

By Marriott Tulsa Hotel Southern Hills
Años de actividad

2025 - 2026
Episodios

38
Clasificación

Apto
Copyright

© By Marriott Tulsa Hotel Southern Hills
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Lobby Talks