Love my Museum

Amy Kehs
  • 4.8 (13)
  • SOCIETY & CULTURE
  • UPDATED BIWEEKLY

How do you get visitors through your museum doors? How do you keep them coming back and better yet, bringing a friend? Your host, Amy Kehs, a brand strategist and communications expert for museums, talks about how you can make your workplace a lovely place to be, while also making your museum a place your community loves. Over the last 30 years, Amy has worked for some of the most renowned museums on the planet, helping ensure that they thrive into the next century.

  1. Episode 58: Strategic Partnerships

    APR 14

    Episode 58: Strategic Partnerships

    Year three of the Love my Museum starts today! The podcast gets a makeover and Amy talks about strategic partnerships for your museum. Links from the Episode:Schedule a call with Amy. More Free Resources for Museums:Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebookMuseum Planning CalendarMuseum Metrics Template About the host:Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    27 min
  2. Episode 57: 2nd Anniversary Episode

    MAR 31

    Episode 57: 2nd Anniversary Episode

    In this special anniversary episode, Amy reflects on two years of the Love my Museum podcast. She shares what she’s learned from podcast analytics, highlights listener-favorite episodes, and offers a preview of what’s ahead in year three. Links from the Episode:***Love my Museum Podcast Listener Survey*** Top 5 Most-Listened-To Episodes This Year:#5 — Episode 43: From Idea to Impact#4 — Episode 46: Museums in the Movies#3 — Episode 47: Your Digital Docent with Kathryn Jones#2 — Episode 44: Growing Up a Museum Kid Featuring the Kehs Kids #1 — Episode 27: Love and Loyalty: Creating Museum Visitor Love Thank you to this year’s guests: Kathryn Jones, Your Digital DocentHannah Gaston, Small Museum AssociationRebecca Schulman, Museum Questions ConsultingLindsay Williams, Lindsay Williams Design Free Resources for MuseumsAbout the host:Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    14 min
  3. Episode 56: Visitor Journey Touchpoints

    MAR 17

    Episode 56: Visitor Journey Touchpoints

    In this episode, Amy takes the visitor journey one step further by zooming in on the touchpoints, the individual moments where visitors actually interact with your museum, online and onsite. From search results and “Plan Your Visit” pages to ticketing, front desk greetings, evening events, and follow-up emails, she shows how each touchpoint shapes the story visitors tell themselves about your museum. Links from the Episode:Listen to the last episode on “What’s Your Visitor Journey?”Want to talk about your museum’s visitor journey? Book a Call.Museum Digital Assessment More Free Resources for Museums:Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebookMuseum Planning CalendarMuseum Metrics Template About the host:Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    18 min
  4. Episode 55: What’s Your Visitor Journey?

    MAR 3

    Episode 55: What’s Your Visitor Journey?

    In this episode, Amy invites listeners to see their museum through the eyes of its visitors, from the moment someone first hears about the museum to the moment they decide whether they’ll ever come back. She breaks down the difference between a visitor journey (the path people take before, during, and after a visit) and the visitor experience (how that path feels), and explains why museum teams need to understand both to grow attendance and create relationships with visitors so they will want to come back and bring a friend. Links from the Episode:Want to talk about your museum’s visitor journey? Book a Call.Museum Digital Assessment More Free Resources for Museums:Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebookMuseum Planning CalendarMuseum Metrics Template About the host:Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    22 min
  5. Episode 54: Visual Brand Design with Lindsay Williams

    FEB 17

    Episode 54: Visual Brand Design with Lindsay Williams

    In this episode, Amy is joined by her friend and longtime collaborator, Lindsay Williams, a visual brand designer and founder of Lindsay Williams Design. Together, they talk about what a brand really is, why strategy always comes before design, and how even the smallest museums can use their visual brand more intentionally (without a big budget). Links from the Episode:Lindsay Williams DesignFree “Design Flow in Canva Pro” CourseCanvaBlog PostPergamonmuseum Free Resources for Museums:Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebookMuseum Planning CalendarMuseum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    24 min
  6. Episode 53: Inside the Love my Museum Method

    FEB 3

    Episode 53: Inside the Love my Museum Method

    In this episode, Amy takes listeners inside the Love my Museum Method, a practical, human-centered framework designed to help museums grow attendance, loyalty, and long-term support without relying on big budgets or large teams. Drawing on more than 30 years of experience working with museums, Amy explores the three keys of the method: Brand Messaging, Visitor Experience, and Media Relations. This episode is a must-listen for museum professionals who want to stop feeling invisible, strengthen relationships with their audiences, and build a museum that people genuinely love. Links from the Episode:Book a CallWork Together Free Resources for Museums:Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebookMuseum Planning CalendarMuseum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    16 min
  7. Episode 52: A Gathering and a Pause with Rebecca Shulman

    JAN 20

    Episode 52: A Gathering and a Pause with Rebecca Shulman

    In this episode, Amy talks with museum consultant Rebecca Shulman of Museum Questions Consulting about two simple but powerful tools that can strengthen internal communication at museums: The Gathering and The Pause. Together, they explore how creating intentional space for collaboration before a project begins—and reflection after it ends—can lead to better work, more engaged teams, and healthier museum culture. Rebecca shares insights from her experience as a museum educator, director, and strategic planning consultant, along with practical ideas for putting these tools into action. Links from the Episode:Connect with Rebecca on her website or LinkedIn.Read our blog post here.Small Museum Association ConferenceNew England Museum Association Conference More Free Resources for Museums:Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebookMuseum Planning CalendarMuseum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    28 min
  8. Episode 51: Turn Your 2026 Priorities Into a 90-Day Plan

    JAN 6

    Episode 51: Turn Your 2026 Priorities Into a 90-Day Plan

    In this episode, Amy helps turn your 2026 priorities into a realistic 90-day plan. Using the Love my Museum Method, she explains why focusing on one priority per month—brand messaging, visitor experience, and media relations—creates momentum without overwhelm. Designed for small teams and busy schedules, this episode offers a practical framework your museum can use to start the year with focus. Links from the Episode:Museum Digital AssessmentMuseum Planning CalendarSocial Media Planning Workbook and Companion WorkshopBook a call. Books mentioned. These are affiliate links. I earn a small commission when you use them: Donald Miller’s Building a Storybrand 2.0 Donald Miller with Dr. JJ Peterson’s Marketing Made Simple  More Free Resources for Museums:Getting Visitors Through Your Museum's Doors EbookMuseum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

    18 min
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Ratings & Reviews

4.8
out of 5
13 Ratings

About

How do you get visitors through your museum doors? How do you keep them coming back and better yet, bringing a friend? Your host, Amy Kehs, a brand strategist and communications expert for museums, talks about how you can make your workplace a lovely place to be, while also making your museum a place your community loves. Over the last 30 years, Amy has worked for some of the most renowned museums on the planet, helping ensure that they thrive into the next century.

Information

  • Creator
    Amy Kehs
  • Years Active
    2024 - 2026
  • Episodes
    58
  • Rating
    Clean
  • Copyright
    © Copyright 2026 Amy Kehs
  • Show Website
    Love my Museum