Maintenance Mindset

Paul Rhodes
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Maintenance Mindset is a conversational podcast exploring the real challenges on-site maintenance teams face and how their experiences can help others improve response strategies and prevent future issues. On-site maintenance is more than just fixing things and reducing service request backlogs; it’s about problem-solving, efficiency, and creating better living environments.

  1. 3일 전

    101 - Components of a Maintenance Mindset Pt 2

    Paul Rhodes https://www.linkedin.com/in/paul-rhodes-b855572b/ explores the importance of a maintenance mindset in Part 2 of the components of a maintenance mindset, emphasizing how short-term actions with a long-term focus can prevent failures and sustain property value. He discusses practical strategies for maintenance planning, balancing immediate tasks with long-term goals, and fostering a proactive maintenance culture.In this episode:Maintenance as the essential art of civilizationShort-term actions with long-term focusPreventive maintenance strategiesBalancing immediate repairs and future planningThe role of maintenance in property longevityDecision-making in maintenance processesAligning maintenance with organizational goalsThe importance of proactive maintenance cultureChapters00:00 Introduction to Maintenance as the Art of Civilization00:28 The Involvement and Importance of Maintenance01:20 Every System Depends on Maintenance02:05 The Challenges of Maintenance Tasks03:05 Short-term Actions with Long-term Focus04:35 The Cost of Deferred Maintenance06:08 The Heroic Maintenance vs. Preventive Maintenance08:38 The Role of Excellence in Maintenance09:17 Making Short-term Decisions for Long-term Benefits10:21 Aligning Maintenance with Organizational Goals12:15 Maximizing the Opportunity of Vacant Apartments13:45 Long-term Goals in Maintenance Planning16:08 Standardization and Predictability in Maintenance17:36 Decision-Making and Approval Processes18:29 Budgeting and Financial Planning in Maintenance19:27 Preventive Repairs to Avoid Catastrophes20:39 The Role of Maintenance in Equipment Longevity21:08 Efficiency and Training for Maintenance Tasks22:27 Aligning Maintenance with Organizational Long-term Goals22:46 Closing Remarks and Final Thoughts🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  2. 5일 전

    262 - Replace Both for A2L's

    In just 2minutes and 30 seconds, Paul Rhodes https://www.linkedin.com/in/paul-rhodes-b855572b/ explains the requirements in changing an older refrigerant system to the new A2L refrigerant. He shares the importance in this because older models, including R410A, R438, and older, are decreasing in availability. He provides training on the difference in replacing the new system vs the old systems in a short, precise explanation.

  3. 7월 17일

    Ep 100 - Components of a Maintenance Mindset Pt 1

    In a celebratory 100th episode of Maintenance Mindset, Paul Rhodes https://www.linkedin.com/in/paul-rhodes-b855572b/ explores the essential components of a maintenance mindset, emphasizing the importance of preparation, communication, and proactive thinking to prevent breakdowns and ensure safety in maintenance tasks.In this episode:- Components of a maintenance mindset- The importance of preparation and mental walkthroughs- Communication's role in preventing chaos- The concept of entropy as job security- Practical steps for effective maintenanceChapters00:00 Celebrating Maintenance Mindset's Journey03:27 Defining the Maintenance Mindset06:24 The Importance of Preparation12:17 Steps to Effective Task Management22:37 Communication as a Key to Success🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  4. 7월 14일

    261 - Proclaiming the Call to Reclaim - Maintenance Mindset Minute

    Paul Rhodes https://www.linkedin.com/in/paul-rhodes-b855572b/ shares some quick but useful advice for how to handle old, used refrigerant.🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  5. 2월 27일

    099 Chicken or egg, Inspection or Work order

    Which is a higher priority for your community? an Inspection, or a Work order. It's possible that by prioritizing the incorrect one, we are incentivizing the wrong thing. Here's some thoughts and ideas for a path forward.In this conversation, Paul Rhodes discusses the challenges faced by maintenance technicians in managing multiple mobile apps and the debate between the importance of inspections versus work orders. He emphasizes the need for a shift towards preventive maintenance and service recovery, advocating for a more proactive approach to maintenance tasks. Rhodes also highlights the role of technology in communication and the importance of personal interaction with residents.Chapters00:00 The Proliferation of Maintenance Apps04:06 Inspection vs. Work Order: The Dilemma07:11 Understanding Work Orders and Inspections10:18 The Hero Complex in Maintenance13:19 Preventive Maintenance: A Better Approach16:26 Service Recovery in Maintenance19:20 Implementing Inspections Effectively22:14 Communication and Technology in Maintenance35:15 Conclusion: Balancing Inspections and Work Orders38:43 riverside_rhodes_ outro video... _ sep 18, 2025 001_maintenance_mindset.mp4🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

  6. 2월 6일

    098 - Lessons From "The Repair Shop"

    A Maintenance Mindset looks for inspiration from what can sometimes be unconventional sources. This time, Paul reviews lessons gleaned from watching "The Repair Shop". A show from BBC which is now a channel on Youtube. If we look for ideas and solutions in unconventional places, we just might come away with different ways of approaching repairs. 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

  7. 1월 30일

    097 - Appfolio

    In this conversation, Paul Rhodes speaks with Matt Baird, the CTO of AppFolio, about the integration of technology in property management, the importance of user experience, and the role of AI in maintenance. They discuss the future of property management with RealmX, focusing on proactive maintenance and the human element in technology. Matt emphasizes the need for grit and hard work in overcoming challenges in the real estate technology space.Chapters00:00 Introduction to AppFolio and CTO Role04:33 Understanding AppFolio's Technology and Integration08:31 The Importance of User Experience in Technology14:36 Real Estate Performance Management and Technology's Role20:42 RealmX: AI and Its Applications in Property Management26:29 The Future of AI in Maintenance and Proactive Solutions35:41 The Need for Connection in a Post-COVID World36:50 Proactive Maintenance: A Path to Trust and Leadership38:17 Steps Towards Prescriptive Maintenance Technology40:22 The Importance of Connected Data Systems41:18 Sensorization: The Future of Predictive Maintenance43:15 Envisioning a Screenless Future in Maintenance45:23 Natural User Interfaces: Enhancing Communication49:19 The Role of AI in Maintenance Solutions52:28 The Golden Age of Technology in Real Estate55:36 Focusing on Outcomes Over Efficiency59:48 The Complexity of Modern Maintenance Solutions01:04:09 The Power of Grit in Achieving Success01:05:19 riverside_rhodes_ outro video... _ sep 18, 2025 001_maintenance_mindset.mp4🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations!📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

  8. 1월 23일

    096 - Changing the Frame for Open Maintenance Positions

    Paul throws up the "crisis" flag on the increasing number of vacant positions found on Multifamily Maintenance teams. Data points such as 41% of construction workers retiring in 5 yeas and "for every 5 skilled tradespersons retiring, 2 take their place" are concerning to the point of crisis when we look at demand projections based upon population growth. In this episode, Paul offers a different frame to solve the open problem by asking "what if?" Chapters 00:00 The Crisis in Maintenance Staffing10:40 Reframing Recruitment Strategies21:40 Retention: Keeping the Workforce35:26 Innovative Solutions for Staffing Challenges 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement

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소개

Maintenance Mindset is a conversational podcast exploring the real challenges on-site maintenance teams face and how their experiences can help others improve response strategies and prevent future issues. On-site maintenance is more than just fixing things and reducing service request backlogs; it’s about problem-solving, efficiency, and creating better living environments.

정보

  • 제작진
    Paul Rhodes
  • 방송 연도
    2024년 - 2026년
  • 에피소드
    129
  • 등급
    전체 연령 사용가
  • 저작권
    © Paul Rhodes
  • 웹사이트 보기
    Maintenance Mindset