Make the Call

Dave Gallegos

Sales are Easy. It’s making the call that’s hard. Dave Gallegos has spent more than 3 decades in the mortgage industry and a lifetime in sales. In this show, he’ll bring that experience, expertise and the experts he’s met to YOU with actionable advice to improve your sales. It’s not magic, you just MAKE THE CALL.

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    From Struggles to Success: A Mortgage Journey with Dave Cook

    In this episode, Dave Gallegos interviews Dave Cook, a seasoned mortgage professional, who shares his journey from humble beginnings in Buffalo, New York, to establishing a successful career in Colorado's mortgage industry. The conversation delves into the challenges faced during the early years, including financial hardships and the struggle to build a client base.  Cook emphasizes the importance of relationships, client interactions, and the lessons learned from adversity. He also discusses the role of technology in modern mortgage practices and the significance of maintaining an abundance mindset in sales. The episode concludes with insights on simplifying the mortgage process for clients and the value of networking in the industry. Episode Highlights: 00:00 Introduction and Setup 00:40 Background and Early Career 04:03 Transition to Colorado and Early Challenges 09:20 Struggles and Learning in the Mortgage Industry 15:08 Overcoming Adversity and Personal Growth 18:15 Family Dynamics and Business 19:48 Business Insights and Client Relationships 23:20 The Impact of Helping Clients 26:30 Sales Strategies and Success Factors 26:52 Overcoming Sales Call Reluctance 30:41 The Importance of Mindset in Sales 33:00 Building Relationships with Real Estate Agents 40:04 Mastering the Art of Communication 47:15 Simplifying the Mortgage Process 53:31 The Value of Relationships in Sales

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    The Art of Loan Processing and Client Care with Kim Crea

    In this episode, Dave Gallegos interviews Kim Crea, a seasoned mortgage professional with over 22 years of experience. They discuss Kim's journey in the mortgage industry, the importance of detail-oriented processing, and effective communication strategies with clients. Kim shares her insights on maintaining client relationships, setting expectations, and the emotional rewards of helping clients achieve their homeownership dreams. The conversation also touches on time management, mentoring new loan officers, and the significance of personal relationships in a competitive market. Throughout the episode, Kim emphasizes the need for discipline and accountability in sales, ultimately concluding that success in the mortgage industry comes down to showing up and doing the work. Episode Highlights: 00:00 Meet Kim Crea: A Veteran in the Mortgage Industry 01:36 Transitioning from Corporate America to Mortgage 04:16 The Challenges of Balancing Work and Family 05:03 Starting as a Loan Officer: Lessons Learned 07:37 The Importance of Customer Experience 10:16 Effective Communication with Clients 12:22 Building Long-Term Client Relationships 14:59 Navigating the Current Mortgage Landscape 18:11 The Role of Technology in Mortgages 20:20 The Impact of Personal Stories in Mortgage Lending 25:33 Transformative Coaching in Mortgage Lending 26:48 The Discipline of Self-Management 32:53 Navigating Challenges in the Mortgage Industry 35:31 Building and Maintaining Referral Relationships 42:35 Advice for New and Struggling Loan Officers 49:39 The Key to Success: Show Up and Do the Work

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    The Customer Can Sense Your Value: Building Relationships in the Mortgage Business with Dale Syta

    In this episode of 'Make the Call', host Dave Gallegos engages in a deep conversation with guest Dale Syta about their experiences in the mortgage and real estate industry. They discuss the importance of building relationships, the dynamics of the mortgage market, and the significance of time management in sales. Dale shares his personal journey from a competitive upbringing in Alaska to his transition into the mortgage business, emphasizing the need for purpose and discipline in sales. The conversation also touches on the role of social media, leadership transparency, and the challenges of price objections in the industry. Ultimately, they highlight the importance of collaboration and continuous learning in driving success in the mortgage sector.   Episode Highlights:   00:00 The Importance of Relationships in Sales 00:34 Personal Background and Early Influences 02:52 Transitioning into the Mortgage Industry 06:13 Understanding Market Cycles and Success 07:05 Balancing Personal Life and Career 09:54 The Purpose Behind Sales 13:28 Motivation and Discipline in Sales 17:18 The Role of Consistency and Process 20:01 The Competitive Landscape of the Mortgage Industry 24:54 Recruiting and Retaining Talent in the Industry 27:15 The Importance of Time Management in Sales 29:31 Quality Over Quantity: The Loan Process 31:06 Navigating Anxiety in Business Development 34:46 The Role of Social Media in Modern Sales 38:14 Understanding Pricing and Value in the Mortgage Industry 44:53 Profitability and Transparency in Business 50:40 Overcoming Price Objections and Understanding Value

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Sales are Easy. It’s making the call that’s hard. Dave Gallegos has spent more than 3 decades in the mortgage industry and a lifetime in sales. In this show, he’ll bring that experience, expertise and the experts he’s met to YOU with actionable advice to improve your sales. It’s not magic, you just MAKE THE CALL.