49 episodes

Making Risk Flow is a podcast powered by Cytora. This insurance podcast is designed to bring clarity, know-how and inspiration in driving digital transformation for commercial insurers, paying particular attention to the automation of risk processing. This podcast, led by industry veteran Juan de Castro as well as insurance change-makers, will showcase their learnings, challenges and solutions that have, or haven’t, worked for them. If you are embarking on leading a transformational project in your insurance company and want to make sense of it all - this podcast is for you. To discover out more about digital risk processing, visit https://www.cytora.com

Making Risk Flow | The Future of Insurance Cytora

    • Business
    • 5.0 • 46 Ratings

Making Risk Flow is a podcast powered by Cytora. This insurance podcast is designed to bring clarity, know-how and inspiration in driving digital transformation for commercial insurers, paying particular attention to the automation of risk processing. This podcast, led by industry veteran Juan de Castro as well as insurance change-makers, will showcase their learnings, challenges and solutions that have, or haven’t, worked for them. If you are embarking on leading a transformational project in your insurance company and want to make sense of it all - this podcast is for you. To discover out more about digital risk processing, visit https://www.cytora.com

    The Soft Side of the Soft Cycle | Tony Buckle & John Carolin, UWX

    The Soft Side of the Soft Cycle | Tony Buckle & John Carolin, UWX

    In this episode of Making Risk Flow, host Juan de Castro is joined by both Tony Buckle, former Chief Underwriting Officer of Allianz Global Corporate, and John Carolin, former CEO of B3i. Tony and John now work for UWX, a company set about reimagining underwriting.

    During their discussion, the trio talk through effective ways to navigate a soft market in the insurance industry. They highlight that, during the ‘fog of war’, a soft market is not something that just happens, rather, it is something that you can actively manage and be successful in. Whether that be from what you choose to write, to how you choose to manage an organisation, and how measures you use to quantify both.
    To discover out more about digital risk processing, click here.

    Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

    Check out the three most downloaded episodes:
    The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

    • 41 min
    Creating the Network Effect in Insurance | Bill Bloom, Aviva Canada

    Creating the Network Effect in Insurance | Bill Bloom, Aviva Canada

    In this episode of Making Risk Flow, Juan de Castro speaks with Bill Bloom, a board member at Aviva Canada, Bamboo Insurance, and Foundation Risk Partners. Over his 28-year career, Bill has led the strategic direction at global insurers and consultancies, including Accenture, The Hartford, and Aviva. He has also played a leading role in integrating technology, data, and analytics in insurance operations and claims management.

    During the course of their fascinating discussion, Juan and Bill discuss why the insurance industry has evolved slowly and the challenges it faces in both underwriting and claims. Bill also shares his insights on the need for digitisation, standardisation, and the deployment of artificial intelligence to improve efficiency and customer service too.
    To discover out more about digital risk processing, click here.

    Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

    Check out the three most downloaded episodes:
    The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

    • 29 min
    Data and Technology: The Major Trends on Insurance’s Horizon | Clive Buesnel, Former CEO of Tysers

    Data and Technology: The Major Trends on Insurance’s Horizon | Clive Buesnel, Former CEO of Tysers

    This time on Making Risk Flow, host Juan de Castro is joined by Clive Buesnel, Managing Partner, International at Insurance Advisory Partners. Clive is a seasoned insurance industry expert, having held prestigious roles at Deloitte, Jubilee General Insurance Company and Tysers. Clive shares his extensive experience and deep knowledge of the insurance industry, discussing topics such as data, technology, and the future of the industry.

    Together, Juan and Clive talk through how data and technology are providing opportunities for carriers to capture efficiency, the exciting development of a secondary insurance market for specialty risks, and what major trends are on the horizon for the insurance industry.


    To discover out more about digital risk processing, click here.

    Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

    Check out the three most downloaded episodes:
    The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

    • 27 min
    Why Service is the Secret to Tripling Growth in Insurance | Neil Galjaard, Markel UK

    Why Service is the Secret to Tripling Growth in Insurance | Neil Galjaard, Markel UK

    In this episode of Making Risk Flow, Juan de Castro speaks with Neil Galjaard, Divisional Managing Director of Markel UK, a global specialty insurance provider. Neil has over 30 years of experience in the insurance industry and has held leadership roles at companies like Lloyds, Virgin Money, and Towergate Insurance. Neil joined Markel in 2016 to lead the UK retail business across insurance, tax, and legal capabilities, whilst working closely with brokers, accountants, and lawyers.

    During the course of their conversation, Neil shares his insights on Markel’s ethos for delivering sustainable business solutions and the key driver of success in the insurance industry: great service. Neil also emphasises the importance of being available and knowledgeable for brokers and clients, how efficiency, technology, and data play a part in maximising underwriters' expertise, and what makes Markel a 'forever business'.
    To discover out more about digital risk processing, click here.

    Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

    Check out the three most downloaded episodes:
    The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

    • 33 min
    Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK

    Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK

    In the latest episode of the Making Risk Flow podcast, host Juan de Castro interviews Sufen Lim, Senior Vice President at Tokio Marine Group. With over a decade of experience spanning investment banking to her current role, Sufen offers a unique perspective on the industry's evolution and Tokio Marine Group's strategic vision.

    Sufen joins Juan to share the cultural nuances crucial for thriving in the insurance sector and the group's commitment to driving product innovation and operational excellence. With wisdom rooted in Winston Churchill's advice, from harnessing AI to collaborating with insurtech startups, Sufen also reveals Tokio Marine Group's forward-looking approach to meeting customer needs and addressing future mega trends.

    To learn more about Cytora's 'The Future of Underwriting has Arrived in New York' event in March, please click here. 


    To discover out more about digital risk processing, click here.

    Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

    Check out the three most downloaded episodes:
    The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

    • 30 min
    The Softening Market: Challenges and Opportunities for Insurers | James Anderson, EY

    The Softening Market: Challenges and Opportunities for Insurers | James Anderson, EY

    In this episode of the Making Risk Flow podcast, Cytora’s Juan de Castro is joined by James Anderson, Partner at EY, to delve into historical and current challenges around the soft and hard market cycle. James, an experienced actuary turned consultant, shares valuable insights on the use of analytics and technology to drive business improvement.

    Together, Juan and James discuss the challenges and changes facing the insurance market and the importance of preparing businesses by developing adaptive strategies. They also cover the management of the potential for a new softening in the market, why insurers need to focus on rate adequacy, establishing a clear strategy, and improving technical pricing capabilities, and the significance of culture and compensation in aligning underwriters' behaviour with company goals.


    To discover out more about digital risk processing, click here.

    Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

    Check out the three most downloaded episodes:
    The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

    • 32 min

Customer Reviews

5.0 out of 5
46 Ratings

46 Ratings

Top Podcasts In Business

Private Equity Podcast: Karma School of Business
BluWave
Money Rehab with Nicole Lapin
Money News Network
The Prof G Pod with Scott Galloway
Vox Media Podcast Network
REAL AF with Andy Frisella
Andy Frisella #100to0
The Ramsey Show
Ramsey Network
The Money Mondays
Dan Fleyshman

You Might Also Like

The Diary Of A CEO with Steven Bartlett
DOAC
InsTech - insurance & innovation with Matthew Grant
InsTech
The Rest Is Politics
Goalhanger Podcasts
The Ezra Klein Show
New York Times Opinion
The Leadership in Insurance Podcast - Insurtech & Innovation
Alex Bond