Managing the risks of an unsupported collections system

In today's rapidly evolving financial landscape, it's imperative that your debt collection software is not only efficient, but also adaptable and prepared for future challenges.

However, what do you do when you're reliant on an outdated or unsupported system like Experian Tallyman, CGI CACS or older versions of C&R Software's Debt Manager (formerly FICO)? When vendor support ceases, how do you maintain your system, keep pace with necessary changes, support your customers, and remain compliant?

Ignoring outdated systems can significantly impact operational efficiency, the ability to utilise new technologies, regulatory compliance improvements, and costs.

In this episode, we delve into the inherent risks you’re facing with your unsupported system, outline what you can do to mitigate those risks, and look at your modernisation options.