Management tips, stories, and interviews to help navigate the challenges of managing creative and technical teams.
Actually Managing Up
OK, fine, y'all win. We finally did the episode of "Managing Up" about managing up. In it, Nick, Travis, and Brandon talk about techniques for managing up, how they're similar to managing your own team members, and how it is sometimes very different. They share books and resources that helped them and talk about how communication, being crisp, and (gasp) _feelings_ play into managing your upward relationships.
How We've Changed the Way We Manage in the Pandemic, with Estella Gonzalez Madison
The Managing Up Crew is joined by Estella Gonzalez Madison (@chicagoing) to discuss how they've changed the way they manage since the start of the pandemic 2+ years ago. They discuss tactical changes and how they've changed philosophically during this time, and how they square their own humanity and that of their teams during the last 2 years, as well as how this affects how they plan to manage in the future.
Pain, Learning Organizations, and Trainwrecks
Nick, pondering the Texas electric grid and the 2021 power crisis posits the question to Travis and Brandon: What role does pain play in leading teams? What is the role of a manager in managing and reacting to pain on our teams? What are the dangers of hiding or deflecting this pain? This leads to a discussion of processing feedback, helping teams learn from pain, and yes, launching trains at meteors. What roles do curiosity and fear play in managing organizational pain? What role do retrospectives play in this? How do you pronounce "gigawatt"?
Accountability & Trust in a Distributed World
Travis, Nick, and Brandon discuss the word "accountability". What does it mean? Why has it developed a negative connotation? What's the connection between "trust" and "accountability"? They discuss the sometimes uncomfortable conversations that must take in place before a conversation about accountability can bring real results. They also talk about how remote culture changes the shape of this conversation by removing shortcuts some leaders have leaned on in offices.
One on Ones: Beyond the Basics
Nick, Travis, and Brandon revisit the one-on-ones topic from several years ago and go beyond "1:1s 101". The hosts dive past the scripts and formulas to discuss challenges with regular one-on-one meetings with your team. How do you discern "gripe sessions" from a genuine request to intervene? When do you share context vs. listen? How do you get people to shift past surface-level concerns to the most important topics? What are some 1:1 antipatterns? Also: The group restrains themselves to only one Ted Lasso reference.
"Marketing" Your Team as a Manager
Nick, Brandon, and Travis discuss the term "Marketing" and the myth that doing good work will speak for itself. How can you advocate for your team's work authentically without feeling like you're bragging? They talk about using tracking documents to track and showcase team accomplishments, and why it's important to demonstrate your team's impact, and not just their efforts.
Really excellent advice and I’m so glad I stumbled upon this podcast! I’m going into meetings with some new questions & refreshed mindset after listening, so thank you for that. Fifth star will come when you give women a voice on the podcast ;) Thank you for this amazing content!
I did try listening to their podcast, but unfortunately the sound quality is pretty bad. I ended up getting a headache.