Training Data

Join us as we train our neural nets on the theme of the century: AI. Sonya Huang, Pat Grady and more Sequoia Capital partners host conversations with leading AI builders and researchers to ask critical questions and develop a deeper understanding of the evolving technologies—and their implications for technology, business and society. The content of this podcast does not constitute investment advice, an offer to provide investment advisory services, or an offer to sell or solicitation of an offer to buy an interest in any investment fund.

  1. Block CTO Dhanji Prasanna: Building the AI-First Enterprise with Goose, their Open Source Agent

    21H AGO

    Block CTO Dhanji Prasanna: Building the AI-First Enterprise with Goose, their Open Source Agent

    As CTO of Block, Dhanji Prasanna has overseen a dramatic enterprise AI transformation, with engineers saving 8-10 hours a week through AI automation. Block’s open-source agent goose connects to existing enterprise tools through MCP, enabling everyone from engineers to sales teams to build custom applications without coding. Dhanji shares how Block reorganized from business unit silos to functional teams to accelerate AI adoption, why they chose to open-source their most valuable AI tool and why he believes swarms of smaller AI models will outperform monolithic LLMs. Hosted by: Sonya Huang and Roelof Botha, Sequoia Capital Mentioned in the episode: goose: Block’s open-source, general-purpose AI agent used across the company to orchestrate workflows via tools and APIs.  Model Context Protocol (MCP): Open protocol (spearheaded by Anthropic) for connecting AI agents to tools; goose was an early adopter and helped shape. bitchat: Decentralized chat app written by Jack Dorsey Swarm intelligence: Research direction Dhanji highlights for AI’s future where many agents (geese) collaborate to build complex software beyond a single-agent copilot. Travelling Salesman Problem: Classic optimization problem cited by Dhanji in the context of a non-technical user of goose solving a practical optimization task. Amara’s Law: The idea, originated by futurist Roy Amara in 1978, that we overestimate tech impact short term and underestimate long term. 00:00 Introduction 01:48 AI: Friend or Foe? 03:13 Block's Journey with AI and Technology 04:47 Block's Diverse Product Range 07:04 Driving AI at Block 14:28 The Evolution of Goose 27:45 Integrating Goose with Existing Systems 28:23 Goose's Learning and Recipe Feature 29:41 Tool Use and LLM Providers 31:40 Impact of AI on Developer Productivity 34:37 Block's Commitment to Open Source 39:09 Future of AI and Swarm Intelligence 43:05 Remote Work at Block 45:15 Vibe Coding and AI in Development 48:43 Making Goose More Accessible 51:28 Generative AI in Customer-Facing Products 54:09 Design and Engineering at Block 55:38 Predictions for the Future of AI

    1 hr
  2. Why Businesses Are Rejecting the AI They’ve Asked For: Agency CEO Elias Torres

    SEP 23

    Why Businesses Are Rejecting the AI They’ve Asked For: Agency CEO Elias Torres

    Elias Torres has been building AI systems since 1999, from chatbots at IBM to co-founding Drift and now Agency. He believes businesses are caught in an expectation mismatch—demanding AI while rejecting it due to imperfection anxiety. Drawing from his experience scaling HubSpot, Elias explains why human-led customer experience doesn’t scale and how Agency is building AI-first solutions that work autonomously. His contrarian approach focuses on the back-end customer experience rather than front-end AI SDRs, aiming to “deprogram the entire business world” from inefficient human-dependent processes. Hosted by: Sonya Huang and Pat Grady, Sequoia Capital Mentioned in the episode: Lookery: David Cancel’s first startup that Elias joined after IBM; shut down in 2009 Performable: Elias and David’s second startup, acquired by HubSpot in 2011 Drift: Elias and David Cancel’s third startup, merged with Salesloft in 2024 Klaviyo: B2C CRM company started by Andrew Bialecki after working with Elias at HubSpot Secret: Short-lived anonymous messaging app that inspired one of Drift’s early iterations Tatajuba: Kitesurfing destination in Jericoacoara, Brazil where Elias (briefly) considered retirement 00:00 Introduction 01:50 AI and Customer Expectations 03:36 Managing Emails with AI 07:21 Elias' Personal Journey 11:27 Early Career 14:28 Joining HubSpot and Scaling Challenges 16:31 Hiring Exceptional Talent 18:53 Founding Drift 20:27 Pivoting to Success with Drift 21:41 Drift's Chatbot Innovation 22:09 Challenges and Limitations of Drift 22:37 The Struggle with Customer Knowledge 23:09 Scaling Challenges and Lessons Learned 25:58 Rediscovering Purpose Post-Drift 28:55 The Birth of Agency 29:42 AI's Role in Customer Experience 35:13 Building a Sustainable Business Model 37:06 The Vision for Agency 38:22 Challenges and Opportunities with AI 41:22 Deprogramming and Embracing Change 43:23 Optimism for the AI Future 44:15 Closing Thoughts

    45 min
4.2
out of 5
36 Ratings

About

Join us as we train our neural nets on the theme of the century: AI. Sonya Huang, Pat Grady and more Sequoia Capital partners host conversations with leading AI builders and researchers to ask critical questions and develop a deeper understanding of the evolving technologies—and their implications for technology, business and society. The content of this podcast does not constitute investment advice, an offer to provide investment advisory services, or an offer to sell or solicitation of an offer to buy an interest in any investment fund.

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