Mapping Your Client Journey: How to Create a Seamless Intake Process & Answer Client Questions with Confidence

Have you ever taken on a new client, then gotten into your first session and realized it wasn’t a good fit?

In this episode, we’re exploring the client journey from the moment someone starts looking for a therapist to their first session in your (virtual) office.

Tune in to learn the key steps you can take to create a seamless and welcoming intake process. In less than 30 minutes, I’ll walk you through how to:

• Identify what your client needs
• Build a welcoming intake process
• Answer client questions clearly & confidently
• Streamline your operations to boost retention
• & Continuously improve your process over time

 
Mentioned in the episode:

• Laying the Foundation for your Private Practice
• Private Practice Circle
• Group Practice Circle

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