MarTalks- The #1 Ecommerce and MarTech application podcast

Darrell Rosenstein

The Martalks Podcast is the leading source of the information and news from the Composable Commerce, MarTech and supply chain applications industries. Hosted by Darrell Rosenstein, the founder and managing partner of The Rosenstein Group. www.rosensteingroup.com https://www.linkedin.com/company/the-rosenstein-group 

  1. 5D AGO

    She Cracked the Code on Why You Buy That Military Jacket. Online Retail Has No Idea Why Either.

    Welcome back to MarTalks. This week Darrell sits down with Anabel Maldonado — CEO of PSYKHE AI, ShopTalk startup competition winner, former luxury product copywriter, and the person who has been screaming into the void that e-commerce has been solving the wrong problem for a decade. Here's the stat that should make every retailer put down their coffee: online conversion rates are still hovering around 1.5%. Billions of dollars. Endless A/B tests. Recommendation engines with Stanford pedigrees. And still — the vast majority of products a shopper would actually love never appear in front of them. Not once. Why? Because nobody put product intelligence in the stack. Nobody asked why you bought that military jacket. Not because it has Bellows pockets. Because it makes you feel gritty. It offsets the softness of the rest of your outfit. It aligns with your contrarian streak. You weren't conscious of it. And no algorithm ever tried to figure it out either. Anabel built Psyche to fix exactly that using 700+ psychographic dimensions to match products to people at a level that goes way beyond "you bought blue things, here are more blue things." The results? A 22% lift in conversion for mono brands. A $16 million revenue unlock without a single new SKU, dollar of ad spend, or new customer. Just showing people the right stuff. In this episode: why "personalization" is actually just optimization in a fancy hat, why grocery is the most underrated category for psychographic commerce, why agentic shopping is a discovery problem the entire industry forgot to prepare for, and what a $100M retailer should do in the next 90 days before they become invisible to the agents doing everyone's shopping. Also: the Jay Peterman reference lands perfectly. Obviously. Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    49 min
  2. 6D AGO

    He Dropped Out at 15, Made $15K Flipping Pokémon Cards at 13, and Is Now Teaching AI Agents to Stalk the Entire Internet. Legally.

    This week on MarTalks, Darrell sits down with Michael FanouS the co-founder of Nyne.ai, VC scout, part-time sleep deprivation case study, and quite possibly the only person whose career trajectory starts at a coin convention at age six, detours through Jake Paul's car channel, and lands squarely in the middle of Silicon Valley's AI arms race. Michael is 20-something, running on two hours of sleep, building a startup that deploys AI agents across hundreds of millions of websites to collect data points on... well, you, basically. Your posts, your forums, your niche subreddits where you complain about being a nurse in Texas. Nine knows. Nine always knows. In this episode: why LinkedIn is wildly overrated as a data source, why ChatGPT is the new MySpace, why Google's secret weapon is a chip you've never heard of, and why the best startup advice Michael ever gave was to a high schooler about a helicopter with five propellers. He also somehow finds time to scout for VC firms. The man does not sleep. We have receipts. Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    45 min
  3. APR 25

    Dot-Com Crashes, Gold Coins & the Art of Not Panicking: Rich Lyons Has Seen It All

    What do you get when you mix two dot-com survivors, a generator that still runs, and enough saltines to outlast the apocalypse? This episode of MarTalks. Rich Lyons rode the dinosaurs in digital commerce since before the word "e-commerce" even existed.  He's also been front row for every glorious crash that followed. Whitman Hart? Bankrupt. March First? Bankrupt. Divine? You guessed it. And yet somehow, Rich took "roll your Aeron chair out to the parking lot" as career advice and turned it into a 20+ year agency run. In this episode, Darrell and Rich riff on the predictable insanity of tech hype cycles, why mid-market is always the jilted prom date when enterprise walks in the room, how Y2K gold coins are holding their value just fine thank you, and why the antidote to AI noise might just be... being a decent human being who looks someone in the eye. Fair warning: these two go way back, and it shows. Press play before they schedule a Part 2 you'll also be unable to skip. Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    1h 5m
  4. JAN 26

    The Outcome-First CEO: Travis Hess on Transforming BigCommerce and Leading Through Disruption

    Travis Hess - CEO of BigCommerce and veteran of the digital agency landscape (Accenture, LiveArea, PFS) - joins MarTalks to discuss leading a $350M+ public software company through a major strategic pivot.  Fixing a broken Go-To-Market: Why "trying to be everything to everyone" is a public market trap and how to narrow focus to ideal customer profiles (ICPs) for real growth. The "Services" Advantage in Software: Why a background in business outcomes and holistic systems beats a traditional "pedigreed" MBA in today’s disrupted landscape. Surviving Economic Cycles: Critical advice for the "generation of plenty" on navigating downturns and the "insourcing vs. outsourcing" swings that define tech cycles. Leading with Radical Authenticity: The mindset shift from "scripted" leadership to improv-ready, collaborative management where the best idea always wins. Software Transformation as a "Full Contact Sport": How to manage the "warts" of integration and the board-level reality of moving from defense to offense in a competitive market. Bonus: The CEO Playbook for Disruption - Learn why Travis believes most leaders rise not from steady growth, but from pushing through professional dysfunction and adversity. Perfect for Founders, CEOs, CROs and investors seeking a masterclass in authentic leadership and large-scale platform transformation. Steal the strategy Travis is using to take on industry giants and navigate the "agentic" AI era.  #ExecutiveLeadership #SaasTransformation #BigCommerce #MarTech #CEOInsights #BusinessOutcome #MarTalks Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    1h 24m
  5. JAN 6

    Mega Deal Secrets: Jamal Reimer (ex-Oracle) on Closing $50M+ Deals in a No-Budget World

    Jamal Reimer – author of Mega Deal Secrets, ex-Oracle Key Account Director, and closer of multiple $50M+ deals – joins MarTalks for a masterclass on landing uncommonly large enterprise deals. Why pipeline building is brutally hard in 2025 (and the simple fixes most reps miss)The #1 mistake sellers make with executives – and how to speak their language with financial value storiesHow to turn any financial reality (margin pressure, working capital lockup) into a compelling point-of-view that wins sponsorsWhy executives ghost you, how to earn trust fast, and the exact questions that create “aha” momentsSelling to executives vs. users: the mindset shift that 10x’d Jamal’s deal sizeBonus: Free Point-of-View Trigger Document (link in show notes) – your cheat sheet to instantly craft executive-level POVs from any financial triggerPerfect for CROs, enterprise reps, founders, and anyone tired of small deals and endless demos. Steal the playbook Jamal used at Oracle to dominate the largest accounts – and start closing mega deals today. Get Jamal’s book Mega Deal Secrets and the free POV Trigger Document in the show notes. #EnterpriseSales #MegaDeals #SalesTips #ExecutiveSelling #ValueSelling #MarTech #MarTalks Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    46 min
  6. 12/16/2025

    The Unfiltered Truth About Being a Female CEO in Digital Agencies – Vanessa Cartwright (ex-Astound, Blast Radius, Fluid)

    Vanessa Cartwright – 25-year digital agency titan (Astound Commerce, Blast Radius, Fluid) and the sharpest M&A / transaction-readiness advisor in the game – goes completely unfiltered on MarTalks: Why women still walk into mostly-male boardrooms in 2025 (and how the loudest voices in tech are currently celebrating zero-empathy leadership)The brutal loneliness of being CEO: no real peers, can’t show weakness up or down, and the myth of “having all the answers”The hidden deal-killers in agency exits: client concentration, founder risk, missing recurring-revenue rigor, and profitability by service lineWhy some agencies are waking up to find their beautiful recurring revenue just got eaten by Shopify + composableHow to productize services without losing the creative soul clients pay forBuilding safe, competitive-free peer groups for first-time CEOs (especially women)And yes… restoring 100-year-old wooden sailing boats, hoisting sails next to polar bears in the Arctic, and why every CEO needs a real hobbyIf you’re a female founder, first-time CEO, agency owner eyeing an exit, or just want the real talk on power, money, and empathy in 2025 tech, this one hits different. #WomenInTech #DigitalAgency #FemaleFounders #CEOlife #AgencyExit #Commerce #MarTech #MarTalks Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    46 min
  7. 12/09/2025

    Demand the Standard: Kelly Goetsch on Why Composability + ONX Just Killed $1M Integration Bills

    Kelly Goetsch (founder of MACH Alliance, ex-ATG, President at Pipe17) just detonated the biggest news in commerce ops this decade: He quietly rallied ~62 vendors (every major OMS, WMS, 3PL, ERP) to launch the Order Network Exchange (ONX) – a single, MCP-powered standard that connects ANY selling channel to ANY back-office with zero custom codeResult? Brands can now rip $500K–$1M in integration cost out of every new commerce projectWhy composability is an absolute prerequisite for AI (and why “AI projects” are mostly nonsense)The brutally simple way to start composable: expose one internal service as an API and build muscleReality check on SaaS funding in the AI era (top-quartile still gets money, everything else is toast)Why Shopify isn’t even in the B2B conversation and what real enterprise stacks actually needThe future of agentic commerce and why MCP is the only bridge that lets ChatGPT-style agents touch your ordersIf you’re a CDO, CTO, or eCommerce leader, this is the one episode that will save you millions in 2026. Demand the standard → commerceopsfoundation.org #ComposableCommerce #MCP #OrderNetworkExchange #AI #eCommerce #DemandTheStandard #MACH #MarTalks Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    34 min
  8. 12/05/2025

    Demandware’s Partnership Legend Tom Griffin Reveals How to Build Real Leverage – Not Logo Soup

    Tom Griffin – the man who ran global sales & partnerships at Demandware through its $3B exit and now President at Passport – pulls back the curtain on: Why Demandware’s partner ecosystem became legendary (and how to copy it)The 4 types of partnerships most founders confuse – and which ones actually drive revenueThe expensive mistakes he’s made (and seen) building go-to-market from zeroHow to de-risk global supply chains in the middle of tariff chaosWhere AI and agentic commerce are hitting cross-border logistics firstBuilding a truly global culture when your company is multinational from day oneBonus: untold stories from the 2025 Demandware reunionIf you’re a founder, CRO, head of alliances, or trying to scale internationally in 2026, this episode is pure rocket fuel. Listen now and steal the playbook that turned a commerce platform into a billion-dollar outcome… twice. #eCommerce #Partnerships #GoToMarket #GlobalTrade #Demandware #Startups Rosenstein Group: martech & ecommerce executive search Rosenstein Group is the only martech-specialist exectutive search firm. For over 20 years, we've been matching leadership talent in sales, marketing and customer success to pioneering startups in ecommerce, supply chain and sales enablement, and for digital agencies. Our experience with recruiting e-commerce technology leaders for companies like SAP Hybris and Demandware has established us as an authoritative and trusted liaison for startups seeking their first sales leader, and scale-ups on their way to IPO. Visit RosensteinGroup.com to find out more.

    36 min

About

The Martalks Podcast is the leading source of the information and news from the Composable Commerce, MarTech and supply chain applications industries. Hosted by Darrell Rosenstein, the founder and managing partner of The Rosenstein Group. www.rosensteingroup.com https://www.linkedin.com/company/the-rosenstein-group