MCM CommerceChat

MCM CommerceChat
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MCM CommerceChat

MCM CommerceChat by Multichannelmerchant.com, where we explore all aspects of direct-to-customer commerce. Hear from key thought leaders on eCommerce, Operations and Fulfillment, and Marketing, as well as new technologies and trends that shape the industry going forward.

Episodes

  1. 10/03/2023

    GA4: Unraveling the New World of Google Analytics

    The digital landscape has experienced a seismic shift with the recent sunset of Google Universal Analytics (UA) in favor of Google Analytics 4 or GA4, introduced in 2020. As of July 1, Google stopped processing data through UA, creating a forced migration. Ben Hardt, VP of business intelligence and innovation at X Agency, walks us through the changes and the impact on marketers.

    17 min

  2. 09/05/2023

    Tailored Brands Leverages AI to Optimize Inventory Management

    Tailored Brands, a menswear and formalwear retailer that includes Men’s Wearhouse and Jos. A. Bank, needed to anticipate customers’ evolving preferences for various style, color and size choices in its tuxedo rental business. CTO Scott Vifquain and Gurhan Kok, founder of Invent Analytics, talk about how AI-based technology was applied, and the results so far in our MCM CommerceChat podcast.

    21 min

  3. 08/17/2023

    Who Is Leading in GenAI Readiness and Projected Business Impact?

    It’s undeniable that artificial intelligence is having a major impact across industries. But what does that mean in dollars and cents? IHL Group has estimated the business impact of AI, GenAI and machine learning on the retail and restaurant sectors through 2029 at $1.5 trillion. IHL also ranks companies on AI readiness and projected business impact. IHL president Greg Busek breaks down their findings.

    16 min

  4. 08/09/2023

    MCM CommerceChat: U.S. Spending on Returns Equals Public School Budget

    With ecommerce returns close to a $1 trillion problem for retailers, companies continue to wrestle with ways to reduce the number of orders getting sent back. In many ways it's a problem of their own making. Simone Theresa Peinkofer, Associate Professor of Supply Chain Management at Michigan State University, joins our podcast to share her insights on the problem and what's being done.

    14 min

  5. 07/14/2023

    Looking At UPS-Teamster Scenarios

    Can UPS and the Teamsters reach agreement in time? Should UPS meet the union's demand for higher part-time worker pay, or leave its last offer on the table? Is there a joint realization that too much is at stake? And if it happens, how will other carriers pick up the slack? We discuss all this with Gaston Curk, CEO of postal consolidator OSM Worldwide in this MCM CommerceChat podcast.

    19 min

  6. 07/12/2023

    Returns: Minimizing the Impact of Escalating Costs

    Managing the costs of returns and leveraging them as an opportunity is critical for retailers.  Returns might be a significant expense, and while managing those costs is critical to maintaining … Continue Reading →

    18 min

  7. 06/02/2023

    The INFORM Act: What You Need to Know

    The INFORM Act goes into effect June 27, to help stem the tide of counterfeit goods on ecommerce marketplaces. The FTC can impose fines and injunctions against marketplace operators that don't provide information on high-volume sellers. Alexandra Megaris of Venable LLP helps us gain a better understanding of its ramifications.

    18 min

  8. 05/18/2023

    Test Podcast Post

    Test Podcast Post

    29 min

  9. 05/18/2023

    What’s Going On with the Booming Recommerce Industry?

    Secondhand clothing has come a long way since the days of the community thrift store as quick-acting brands have positioned themselves to capture some of the $100B global recommerce market.  … Continue Reading →

    30 min

  10. 05/11/2023

    Retailers’ Real Appetite for Sustainability

    A new global study by IBM found that 61% of CPGs and retailers are purposefully aligning sustainability and operational goals: 77% said sustainability investments will accelerate business growth. Luq Niazi, a global managing partner at IBM Consulting, talks about how companies are allocating resources for sustainability, and how to communicate your efforts to consumers without greenwashing.

    29 min
  • 10 Episodes

About

MCM CommerceChat by Multichannelmerchant.com, where we explore all aspects of direct-to-customer commerce. Hear from key thought leaders on eCommerce, Operations and Fulfillment, and Marketing, as well as new technologies and trends that shape the industry going forward.

Information

  • Creator
    MCM CommerceChat
  • Years Active
    2018 - 2023
  • Episodes
    10
  • Rating
    Clean
  • Show Website
    MCM CommerceChat

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