10 episodes

MCM CommerceChat by Multichannelmerchant.com, where we explore all aspects of direct-to-customer commerce. Hear from key thought leaders on eCommerce, Operations and Fulfillment, and Marketing, as well as new technologies and trends that shape the industry going forward.

MCM CommerceChat MCM CommerceChat

    • Business
    • 5.0 • 1 Rating

MCM CommerceChat by Multichannelmerchant.com, where we explore all aspects of direct-to-customer commerce. Hear from key thought leaders on eCommerce, Operations and Fulfillment, and Marketing, as well as new technologies and trends that shape the industry going forward.

    • video
    Square/Afterpay and the Broader BNPL Trend

    Square/Afterpay and the Broader BNPL Trend

    BNPL has caught on more broadly in other markets but it's certainly poised to catch on here. Square's pending $29b acquisition of Afterpay is certainly a major indicator, as are other deals. What is the significance of Square/Afterpay, and where is BNPL headed? Rob Galtman, a director at Fitch Ratings, gives us his take.

    • video
    Livestreaming Shopping: The New Virtual Mall?

    Livestreaming Shopping: The New Virtual Mall?

    The last 18 months of lockdowns and restrictions have made it hard for consumers to shop at stores, eliminating the pleasure of leisurely, impulse buying, seeing a product or speaking with an associate. The answer to this problem may be livestreaming shopping. Is it the mall of the future? We talk to Jared Blank of VTEX to learn more.

    • 16 min
    Instacart and the Great Facebook Talent Raid

    Instacart and the Great Facebook Talent Raid

    Instacart has been on its own shopping spree, hiring away Fidji Simo, who ran Facebook's main app, as CEO, as well as Facebookers Carolyn Everson as president and Asha Sharma as COO. What’s behind Instacart's Facebook hiring binge? In this latest MCM CommerceChat podcast, we explore the subject with Orlee Tal, CEO of Stor.ai.

    • 14 min
    Prepping for Peak Season at Burton

    Prepping for Peak Season at Burton

    Israel Maynard, Senior Director of International Logistics and Fulfillment for outdoor gear and apparel retailer Burton, has been busy working with vendors overseas and partners here to get everything stocked and set for his peak season. We discuss all this in our latest MCM CommerceChat podcast.

    • 11 min
    Ecommerce Operations Software: After the Go Live

    Ecommerce Operations Software: After the Go Live

    After a major software implementation, how do you deal with issues that inevitably crop up? Katie Langrock, VP of Operations at Vermont Teddy Bear and a panelist on this topic at Ecommerce Operations Summit 2021 (Aug. 17-18, Gaylord Opreyland, Nashville), talks about her team’s ERP journey in this MCM CommerceChat podcast.

    • 9 min
    Rolling With the Changes, Meeting New Demand at Tractor Supply

    Rolling With the Changes, Meeting New Demand at Tractor Supply

    As the pandemic settled in, many were looking to escape urban environs and get back to the land. Letitia Webster, Tractor Supply’s SVP of ecommerce, omnichannel and MDM, and a keynote at Ecommerce Operations Summit (Aug. 17-18, Nashville) talks about how her team met this new demand and improved processes along the way.

    • 9 min

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