IT Horror Stories with Jack Smith

Jack Smith
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We delve into the bizarre and often cringe-worthy world of IT mishaps, glitches, and the horror stories that come with it. With a sarcastic twist we recount the tales of those who somehow manage to create chaos out of the simplest tasks. We strike a balance between relatable frustration and dark humor that gets even the most cringe-inducing stories entertaining and you will find yourself laughing, cringing, and shaking their heads in disbelief as we take a wild ride through the chaotic world of IT, where every glitch is a ghost story waiting to be told.

  1. -6 j

    Pinball as IoT : When Arcade Machines Go Online

    A modern pinball machine isn't just flippers, bumpers, lights, and a very large box making expensive noises. It's a connected computer with software updates, online score tracking, player accounts, remote management, and an Internet connection. Evert Brochez from Torius joins Jack to explain how pinball evolved from electromechanical machines into something that looks suspiciously like an IoT device. But once you connect a pinball machine to the Internet, familiar IT questions start appearing. Who maintains the software? How long will it be supported? What can operators manage remotely? How much do we trust the manufacturer with security and access? We look at modern pinball from the operator's perspective, the realities of software quality, and the surprisingly unanswered cybersecurity questions that appear when the arcade machine becomes another device on the network. Find out more about Torius : Website : https://www.horecaspelen.be/ Facebook : https://www.facebook.com/Bingovit Flippers & Bier Podcast (in dutch) : https://open.spotify.com/show/5kvyHkIfo6HfdlulPeDScL More about Comic Sans : Gent : https://cafecomicsans.be/ Brussels : https://www.comicsansbrussels.be/ Facebook : https://www.facebook.com/cafecomicsans Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-23-pinball-as-iot/ 00:00 Introduction 00:34 Pinball Enthusiast 02:20 Pinball Operations 03:54 Maintenance Insights 05:16 IoT Integration 06:53 Player Engagement 09:44 Tech Challenges 13:41 Future Features 21:57 Software Updates 30:19 Conclusion

  2. 7 sept.

    The Three Envelopes: Blame, Reorganize, Repeat

    The Three Envelopes: Blame, Reorganize, Repeat There is an old management joke about an outgoing manager leaving three numbered envelopes for their successor. When the first crisis arrives: blame your predecessor. The second: reorganize. And when the third arrives... prepare three envelopes. We look at why this joke has survived for decades, and why anyone who has worked in corporate IT will recognise far too much of it. From inherited problems and reorganisations to management changes that somehow leave the underlying problems untouched, they explore what the Three Envelopes tells us about blame, accountability, and the wonderfully repetitive nature of IT organisations. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-22-the-three-envelopes/ 00:00 Introduction 01:01 The Three Envelopes 05:02 Blame Management 10:28 Management Insights 19:10 Entertaining Anecdotes 23:35 Conclusion

  3. 31 août ·  Bonus

    Jack's Rants - Why You Need to Reboot : Why Rebooting Your Computer Actually Fixes Problems

    Jack's Rants - Why You Need to Reboot : Why Rebooting Your Computer Actually Fixes Problems "Have you tried turning it off and on again ?" became an IT cliché for a reason. Rebooting clears accumulated state, resets resources, and fixes a surprising number of problems. From Unix uptime bragging rights to mainframe IPLs and Windows servers nobody is allowed to restart, every system has its own relationship with rebooting. Maybe what we really need is a reboot SLA. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/jacks-rants-can-i-keep-your-id/ 00:00 Introduction 02:17 Developer Habits 04:01 Mainframes & Servers 06:18 Reboot Realities 08:19 Conclusion

  4. 24 août

    Testing Software Properly : Software Testing Done Right – Where, When and What Should You Test?

    Testing software sounds simple enough. But what exactly should you test, where should those tests happen, and how do you decide which parts of a complex system need the most attention? Jack talks with Mooly Beeri about software testing from a developer's perspective: identifying the right test points, understanding how different parts of a system interact, and building testing into the development process rather than treating it as something that happens at the end. A practical look at what it actually means to test software properly. You can read more from Mooly at https://www.bettersoftware.dev/ Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-21-testing-software-properly/ 00:00 Introduction 01:05 Mooly's Background 01:43 Automotive Software 04:01 Software Challenges 06:21 Bug Management 12:11 Improving Processes 15:42 Communication Importance 28:07 Summary

  5. 17 août

    Microcode Mayhem : How a Mainframe Timer Bug Slowed an Entire Development Team

    One day, a busy IBM-compatible mainframe began slowing to a crawl. Hundreds of programmers noticed immediately—some even resorted to banging on the server room window whenever the system became unusable. The problem appeared after a microcode upgrade, but nothing pointed to an obvious cause. In this episode, Jack Smith talks to Matt about an extraordinary piece of low-level troubleshooting that led deep into the internals of VM, interrupt handling and timer queues. Armed with nothing more than hex dumps, careful reasoning and a willingness to modify live memory, Matt uncovered a vendor bug and devised a temporary workaround that kept the system running until a permanent fix arrived. It's a fascinating story of how understanding a system at its lowest levels can solve problems that no diagnostic tool could explain. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-20-microcode-mayhem/ 00:00 Introduction 01:07 Mainframe Tech 04:38 Microcode Issues 07:19 Timer Interrupts 15:02 Modern Comparisons 19:44 Final Insights 22:18 Conclusion

  6. 10 août ·  Bonus

    Jack's Rants - AI Is The New Shadow IT : Why Employees Are Quietly Building the Next IT Risk

    Artificial intelligence didn't invent Shadow IT—it made it invisible. In this Jack's Rant, Jack Smith explores how AI tools like ChatGPT, Copilot and Claude have fundamentally changed the way employees solve problems. No servers under desks. No rogue software installations. Just a browser tab and a prompt. From confidential data and AI-generated scripts to fragmented workflows and "ChatGPT says..." becoming the new expert opinion, this episode examines why AI has lowered the barrier to creating business-critical systems outside IT's view. But this isn't a rant against AI. It's a reminder that Shadow IT has always been a symptom, not the disease. Employees don't create workarounds because they enjoy breaking policy—they do it because they're trying to get their jobs done. Instead of asking how to stop people from using AI, perhaps IT should be asking why they felt the need to use it in the first place. Because the organizations that succeed won't be the ones with the strictest AI policy, but the ones that make the secure, supported way the easiest way. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/jacks-rants-ai-is-the-new-shadow-it/ 00:00 Introduction 01:11 Shadow IT Explained 02:43 Feedback Loops 04:01 Modern Shadow IT 06:24 Trust in AI 08:25 AI Fragmentation 10:08 Leadership Solutions

  7. 3 août

    Melbourne Cup Meltdown : How a Betting System Crashed at the Worst Possible Moment

    Every year, the Melbourne Cup pushes Australia's betting infrastructure to its limits. In 1991, a known software bug turned one of the busiest days of the year into an IT disaster. As millions of bets poured in, CPU utilisation unexpectedly collapsed and the betting system ground to a halt at the worst possible moment. Jack Smith is joined by veteran mainframe specialist Neale to revisit the incident, explain why the bug had been accepted for so long, how the team recovered, and what modern IT professionals can learn about technical debt, capacity planning, and the risks of carrying known defects into critical production systems. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-19-melbourne-cup-meltdown/ 00:00 Introduction 00:53 Mainframe Basics 02:01 Melbourne Cup Explained 05:01 System Failure 09:06 Aftermath & Reflection 17:03 Learning from Errors 21:53 Modern Vs. Past Tech 29:51 Conclusion

  8. 27 juil. ·  Bonus

    Jack's Rants - The Missing Five Minutes : Why scambaiting videos leave security professionals with more questions than answers

    Scambaiters like Kitboga, Jim Browning and Pierogi educate millions, waste scammers' time, and undoubtedly prevent people from becoming victims. As a security professional, I genuinely appreciate what they do. But every time I watch one of these videos, I find myself asking the same question: What happened in the missing five minutes? How does a legitimate remote support session suddenly become full control over the scammer's computer? Is it a vulnerability? Poor operational security? Social engineering? Or simply the part of the story that gets left on the cutting room floor? This isn't a criticism of scambaiters. It's an exploration of the unanswered security questions that every IT professional should be asking, and why understanding how something happened can be just as important as enjoying the outcome. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/jacks-rants-the-missing-five-minutes/ 00:00 Introduction 00:22 Scambaiter Styles 02:01 The IT Dilemma 04:23 Compromised Systems 06:48 The Editing Reality 09:00 Seeking Security Answers 09:59 Closing Thoughts

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À propos

We delve into the bizarre and often cringe-worthy world of IT mishaps, glitches, and the horror stories that come with it. With a sarcastic twist we recount the tales of those who somehow manage to create chaos out of the simplest tasks. We strike a balance between relatable frustration and dark humor that gets even the most cringe-inducing stories entertaining and you will find yourself laughing, cringing, and shaking their heads in disbelief as we take a wild ride through the chaotic world of IT, where every glitch is a ghost story waiting to be told.

Informations

  • Création
    Jack Smith
  • Années d’activité
    2025 - 2026
  • Épisodes
    32
  • Classification
    Contenu explicite
  • Copyright
    © 2024-2026
  • Site web de l’émission
    IT Horror Stories with Jack Smith

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