Mind the Machine

Cheryl K. Goodman
  • 5.0 (9)
  • TECHNOLOGY
  • UPDATED BIWEEKLY

Welcome to Mind the Machine, the podcast that uncovers the rapidly advancing world of technology and its profound connections with human kind. Hosted by Cheryl Goodman, author of How to Win Friends & Influence Robots

  1. 3D AGO

    One Wrong Word Can Cost You Millions (AI Will Help!)

    If your marketing isn’t compliant, the risk isn’t theoretical. It can mean lawsuits, fines, or having your ad accounts shut down overnight. In this episode of the Mind the Machine Podcast, we sit down with the co-founders of Loopholes, an AI-powered marketing compliance platform built to catch risk before it becomes expensive. They explain how a single word or image can trigger massive penalties, why highly regulated industries struggle to scale marketing safely, and how AI can act like an antivirus for your brand’s messaging. We cover how Loopholes emerged from years running a regulated marketing agency, what Techstars helped unlock for their growth, and why compliance is becoming a core part of modern go-to-market teams. This conversation is essential for marketers, founders, legal teams, and anyone using AI to scale content in a regulated world. Get a free trial: https://www.loopholes.com Timestamps: 00:00 Why non-compliant marketing is dangerous 02:00 The real problem with marketing compliance 03:36 A full AI platform 07:12 Why compliance slows companies down 09:34 How one word can trigger massive fines 11:25 Who actually needs marketing compliance 14:02 The future of AI compliance agents 18:35 Cutting weeks of review down to seconds 25:20 Why GPT alone isn’t enough 30:28 Staying creative without getting fined

    32 min

  2. JAN 22

    The Hidden Patterns That Kill Businesses (and the Framework to save them)

    Doug Harrison breaks down the 10 mind traps he’s seen repeatedly while working with over a thousand brands and businesses. These traps are subtle, common patterns that work against people’s best interests without them realizing it: the Over-Explainer, the Copycat, the Day Jobber, the Tactician, the Pillar Pitcher, the Glorifier, the Defender, the Interrogator, and the Schmoozer. Doug explains why they happen, how they create risk in the buyer’s mind, and why clarity is the real advantage.Then the conversation shifts into Doug’s next chapter: the Keep Rising platform, built to solve what happens between appointments for advisors like therapists, coaches, case managers, and clinicians. The platform focuses on behavior change through systems instead of willpower, using “extreme humanness,” specificity, and a whole-brain approach to help people follow through on the habits they want to build.Get the book: https://www.amazon.com/Rise-Framework-Business-Distinctly-Matter/dp/1631959514Follow Mind the Machine:Instagram: https://www.instagram.com/mindthemachinepodcastTikTok: https://www.tiktok.com/@mindthemachinepodcastWebsite: https://findgood.tech/LinkedIn: https://www.linkedin.com/company/findgood-tech/0:00 Intro0:30 Episode overview and guest intro1:07 Setting up the mind traps concept1:57 Overexplainer3:09 Copycat4:00 Day Job5:42 Tactician8:02 Pillar Picture21:41 Glorifier26:24 Defender27:07 Interrogator28:18 Schmoozer29:36 Reflecting on all mind traps32:36 Transition to the Rise / Keep Rising framework37:50 Whole-brain approach to behavior change45:21 Why good intentions fail52:57 Closing remarks

    53 min

  3. JAN 19

    CES 2026 | AI Is Changing EVERYTHING

    CES 2026 made one thing clear: AI is no longer something we open in a browser. It is becoming the interface for everything around us. From humanoid robots and autonomous vehicles to edge AI, cooling breakthroughs, and voice-first homes, this episode explores how artificial intelligence is moving out of the cloud and into the physical world. Recorded on the show floor and inside CES’s new “Foundry” experience, this recap covers NVIDIA’s compute platforms, Agility Robotics’ Digit humanoid, AI-powered vehicles, Qualcomm’s edge strategy, and a deep dive into Frore Systems’ solid-state AirJet cooling technology. The common thread is simple but massive: performance, intelligence, and autonomy are now constrained less by software and more by hardware, thermals, and form factor. We also zoom out to the bigger question CES raised this year: if AI is becoming a medium rather than a feature, what does that mean for our homes, devices, and daily lives? From robotics skepticism to voice-controlled AI hubs, this episode breaks down what is real, what is hype, and what is coming sooner than most people expect. 00:00 CES 2026 recap and first impressions 00:52 AI is no longer a tool, it is the new UI 01:06 Inside CES’s new Foundry and NVIDIA compute 01:50 Robotics, generative AI, and the future of household labor 02:07 Are we actually ready for robots in our homes? 02:19 Sponsor message 02:31 Meet Digit and the rise of humanoid robotics 03:29 Why CES has quietly become a car show 04:10 AI cars, edge compute, and on-device intelligence 05:01 NVIDIA-powered vehicles and Jensen Huang’s keynote moment 05:46 NVIDIA Blackwell, Rubin, and Piper explained 06:09 Where real CES business actually happens 06:31 Frore Systems and the AirJet cooling breakthrough 07:25 How solid-state cooling changes device design 08:47 Qualcomm reference designs and thin-form AI devices 09:35 Why AI moving to the edge changes everything 10:39 Thermal limits as the new performance bottleneck 10:59 Qualcomm’s AI hardware strategy 11:45 Who AirJet is actually built for 12:22 CES reflections and industry relationships 12:42 Voice, AI hubs, and a future with fewer screens 13:21 AI as a medium and final CES 2026 takeaways

    14 min

  4. JAN 6

    Why Human-Centered AI Is the Only AI That Works

    In this episode of Mind the Machine Podcast, we sit down with Stephanie Sylvester, CEO of Avatar Buddy, to explore what human-centered AI actually looks like in practice. Stephanie explains why the real power of AI lives at the intersection between humans and machines, and how small language models can deliver more accurate, secure, and aligned outcomes than massive general-purpose models. She shares clear analogies for understanding LLMs versus SLMs, explains how “managed AI as a service” helps organizations maintain consistency and control, and outlines how AI can increase self-agency rather than replace people. The conversation also dives into jobs of the future, the skills that will matter most in an AI-driven world, and how thoughtful AI design can reduce bias, support marginalized communities, and create real win-win-win outcomes for workers, companies, and society. Follow Mind the Machine: Instagram: https://www.instagram.com/mindthemachinepodcast TikTok: https://www.tiktok.com/@mindthemachinepodcast Website: https://findgood.tech/ LinkedIn: https://www.linkedin.com/company/findgood-tech/ Timestamps 00:00 – The human-AI continuum and why AI should amplify people 00:30 – Introduction to Stephanie Sylvester and Avatar Buddy 01:38 – What Avatar Buddy does and why “everyone needs a buddy” 03:00 – The human-digital handshake explained 04:25 – Why AI can be a true win-win-win solution 05:30 – Large language models vs small language models 06:30 – The library analogy for understanding SLMs 08:00 – Reducing hallucinations and validating AI outputs 09:00 – Privacy, security, and ecological benefits of small models 10:00 – How businesses win with managed AI and consistent data 11:30 – Brand consistency, compliance, and AI as institutional memory 13:40 – Jobs of the future and the skills that matter most 15:00 – Resiliency, creativity, and learning in an AI world 17:30 – Critical thinking, problem solving, and managing AI output 18:30 – Hiring for humble, hungry, and smart 20:00 – AI-powered recruiting with dignity 22:30 – Using AI to practice interviews and build confidence 23:30 – Fears, concerns, and misinformation around AI and jobs 25:00 – AI, equity, and empowering marginalized communities 26:00 – What excites Stephanie most about the future of AI 26:52 – Closing thoughts and where to find Avatar Buddy

    27 min

  5. 12/16/2025

    Why Leaders Must Master Emotions in the Age of AI

    In this episode of Mind the Machine, we sit down with executive coach Renita Kolhorn to explore why emotional intelligence is becoming more important than raw IQ for founders, leaders, and decision-makers navigating AI-driven change. Renita shares insights from her work with entrepreneurs, military special forces, and high-performing executives, breaking down how emotions influence behavior, decision-making, and leadership under pressure. She explains why emotions are often misunderstood, how survival triggers shape our reactions, and why discipline, awareness, and practice are essential leadership skills. We also dig into how AI changes the leadership landscape. As machines take over more analytical tasks, the uniquely human skills of emotional mastery, intuition, observation, and self-awareness become even more critical. This conversation challenges leaders to slow down, notice what is happening around them, and strengthen their sense of self in an increasingly automated world. If you are building, leading, or investing in the future of technology, this episode offers a grounded, practical look at how mastering emotions can unlock better decisions, stronger relationships, and more resilient leadership. Follow Mind the Machine: Instagram: https://www.instagram.com/mindthemachinepodcast TikTok: https://www.tiktok.com/@mindthemachinepodcast Website: https://findgood.tech/ LinkedIn: https://www.linkedin.com/company/findgood-tech/ Timestamps 00:00 Introduction and opening clip on emotions 00:45 Why emotional intelligence matters for modern leadership 01:43 Renita’s background: Juilliard, martial arts, and executive coaching 05:41 Discipline, focus, and deliberate practice 08:29 Emotional mastery and performance under pressure 10:30 “Emotions are just chemicals” explained 12:04 Managing emotions versus suppressing them 14:33 The FAST framework: survival triggers that drive behavior 17:30 Do you need to dig into the past to change behavior? 19:10 Practicing new leadership behaviors 22:00 Why EQ matters more than IQ in an AI-driven world 25:35 AI, decision-making, and the limits of data 28:11 Intuition versus ego and how to tell the difference 32:24 Slowing down to access intuition 35:18 Pattern recognition and discernment in leadership 38:07 AI, identity, and the need for a strong sense of self 41:20 Feedback, self-worth, and AI as a mirror 44:07 One practical habit leaders can start today 47:24 Closing thoughts and wrap-up

    48 min

  6. 12/02/2025

    His company pulled the plug to go all in on AI

    Today we’re talking with Ryan Fox, CTO of Super.com, about what it really looks like to rebuild a company around AI. Ryan walks through why they literally shut down their old systems, why AI is both opportunity and constraint, and what leaders get wrong about adoption. He also breaks down how Super.com scaled from hotel booking to a financial super-app serving everyday Americans.We cover the shift to AI-first thinking, change management inside large teams, credit-building opportunities for underserved users, and why many AI pilots fail. Ryan also shares his personal journey from Google SRE to CTO, and why he eventually wants to bring AI back into the medical world.Follow Mind the Machine:Instagram: https://www.instagram.com/mindthemachinepodcastTikTok: https://www.tiktok.com/@mindthemachinepodcastWebsite: https://findgood.tech/LinkedIn: https://www.linkedin.com/company/findgood-tech/⸻TIMESTAMPS00:00 AI mindset shift and breaking old habits00:16 Today’s guest: Ryan Fox, CTO of Super.com00:50 How Super.com started as a hotel chatbot01:19 The early NLP era and why it was too soon02:11 Pivoting into a full super-app03:03 Revisiting old tech after the 2022 AI explosion03:40 Why they shut down their old systems entirely05:01 Building an “AI-first” product workflow06:08 Rethinking designers, engineers, and team workflows07:41 Solopreneurs, MVPs, and why scaling is different09:11 Why AI lets them execute more of their backlog10:49 What makes Super.com’s membership valuable12:02 The shocking debit-card discovery13:06 Credit access, demographics, and opportunity14:06 Financial literacy plus opportunity15:38 Bespoke financial coaching with AI16:57 How they use AI in pricing and backend systems17:44 “Spot”: an AI savings agent concept18:51 Macro AI trends Ryan is watching19:21 Shifting to an AI-first mindset across a company20:54 Training non-technical staff to use AI tools22:26 Fear, indifference, and adoption challenges23:47 AI failures, hype, and real timelines24:40 Why many orgs aren’t data-ready26:21 Legacy leaders misreading AI signals27:06 The reality: most experiments won’t work (and that’s OK)28:36 Ryan’s personal journey: engineering, Google, startups30:18 Growing with Super.com from early days to CTO31:03 Why the journey matters more than the destination31:41 Future hopes: bringing AI into medical fields32:50 Closing reflections and thanks

    34 min

  7. 11/20/2025

    He Bet His Company on AI... and Won.

    Paul Adams, Chief Product Officer and CMO at Intercom, joins Mind the Machine to break down how AI is reshaping customer service, product development, and the future of work. He explains how Intercom rebuilt its entire strategy in a matter of days after ChatGPT arrived, why he believes we are still at the very beginning of the AI cycle, and what second and third order effects will change the world in ways most people don’t yet see.Paul also shares practical advice for startup founders, students, and career-builders. He talks through why proximity and relationship capital still matter, why companies should rethink their entire operating model instead of piloting isolated AI projects, and how AI is creating new roles instead of simply replacing old ones.This conversation covers AI transformation, product strategy, future hardware, personal AI, workplace change, education, and how to prepare yourself for the next decade of innovation. Follow Mind the Machine:Instagram: https://www.instagram.com/mindthemachinepodcastTikTok: https://www.tiktok.com/@mindthemachinepodcastWebsite: https://findgood.tech/LinkedIn: https://www.linkedin.com/company/findgood-tech/ 00:00 Intercom’s rapid shift after ChatGPT01:50 Why customer service is fundamentally broken03:32 How Intercom invented modern business messaging04:47 What Fin is and why AI excels at customer service08:13 Is AI underhyped? Paul’s view from Google and Facebook11:07 Why AI is a bigger wave than mobile13:22 Where we are in the AI timeline (Paul’s “1999 internet” analogy)15:01 Second- and third-order effects that will transform society18:24 Personal AI and how daily life will change20:36 How hardware will evolve in an AI-first world23:43 Why young people have a massive advantage in the AI era27:11 How to use AI like a powerful tool instead of Google31:34 Why proximity, trust, and human relationships still matter40:57 Practical guidance for companies starting an AI strategy43:18 Why isolated AI projects fail without whole-company adoption

    51 min

  8. 11/04/2025

    Can AI Manifest the True Word of God?

    What does it truly mean to be human in an age of intelligent machines? Michael Arena, Dean of the Crowell School of Business at Biola University and former executive at AWS and General Motors, joins Cheryl Goodman to explore the intersection of faith, technology, and human dignity in the AI era. He shares his personal journey from the fast-paced world of Amazon to Christian higher education, how Biola is shaping future leaders to think ethically first, and why “building the humans that build AI” may be the most important mission of our time. Sponsor: https://Perseverance.ac Follow Mind the Machine: Instagram: https://www.instagram.com/mindthemachinepodcast TikTok: https://www.tiktok.com/@mindthemachinepodcast Website: https://findgood.tech/ LinkedIn: https://www.linkedin.com/company/findgood-tech/ Timestamps: 00:00 Introduction — “We’re not just a set of outputs” 00:23 Sponsor: Perseverance.ac 00:41 Welcome and guest introduction: Dr. Michael Arena, Dean at Biola University 01:34 Ethics-first approach to AI education 03:17 From General Motors to AWS — Michael’s career journey 04:06 How faith and human dynamics guided his transition to academia 06:15 The meaning of being human in an AI-driven world 08:19 Fear, dignity, and the pace of technological change 09:54 Knowledge vs. wisdom — the essence of true learning 12:02 Protecting the inner human experience 14:04 Hearing God’s call and leaving Amazon 17:11 Finding balance in a distracted, tech-driven world 19:09 Teaching discernment and ethics to future AI leaders 21:12 Stewardship, not advocacy, of technology 22:28 Human skills that endure in the age of AI 24:40 Building empathy and trust in fast-paced teams 25:20 The power of ethical leadership in innovation 26:07 Accountability, truth, and faith in AI systems 29:18 Can AI ever truly understand the Word of God? 30:23 Why Christians must engage with AI, not retreat from it 33:07 AI’s dual nature — both dystopian and redemptive potential 34:50 “We build the humans that build AI” 36:14 What gives Dr. Arena hope about the future 38:06 Biola’s AI Lab, Studio, and adaptive MBA 39:22 Bringing industry leaders into the classroom 40:57 Final reflections — shaping the future with ethics and grace

    41 min
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5
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About

Welcome to Mind the Machine, the podcast that uncovers the rapidly advancing world of technology and its profound connections with human kind. Hosted by Cheryl Goodman, author of How to Win Friends & Influence Robots

Information

  • Creator
    Cheryl K. Goodman
  • Years Active
    2024 - 2026
  • Episodes
    33
  • Rating
    Clean
  • Copyright
    © Cheryl K. Goodman
  • Show Website
    Mind the Machine