91 episodes

Welcome to the ICommunicate Podcast where we develop the mindset and provide communication strategies to foster confidence, emotional intelligence, as well as organizational, team, or personal growth. Our progress and improvement is not limited to a training session; it embodies a constant cycle of self-reflection and continued learning on individual and communal levels.

MindsetGo Podcast Mark Altman

    • Business

Welcome to the ICommunicate Podcast where we develop the mindset and provide communication strategies to foster confidence, emotional intelligence, as well as organizational, team, or personal growth. Our progress and improvement is not limited to a training session; it embodies a constant cycle of self-reflection and continued learning on individual and communal levels.

    ICommunicate Radio Show #164: The Thoughtful Leader

    ICommunicate Radio Show #164: The Thoughtful Leader

    In this episode of ICommunicate, Mark Altman is joined by Ben Brearley, a Leadership Coach, Trainer, and Consultant with over 15 years of leadership experience. They discuss what it means to be a thoughtful leader, in addition to the challenges that may impede long lasting influence and change.

    Segment 1:
    When can a leader be certain that they’ve made a lasting, positive impact on the person that they’re coaching? Why is it so essential that coaches avoid using the righting reflex when problem solving with a colleague?

    Segment 2:
    It’s one thing to consider ourselves a thoughtful leader, but another to embody what that actually means. What does it mean to be a thoughtful leader? What does a “thoughtful” conversation look like between a leader and their team, and how can it lead to necessary reform in company culture?

    Segment 3:
    There’s a huge difference between “communicating” and “communicating with intent” that not all leaders recognize. Where does the motivation to continue learning come from, and how do we fuel other people? What are some leadership tools that we may be overlooking?

    Segment 4:
    It’s inevitable that leaders will find themselves in positions that no toolkit can fully prepare them for. In those moments, how can we adapt and find new solutions on our own? What is the tall poppy syndrome, and how can it affect the morale and performance of your team?

    • 55 min
    ICommunicate Radio Show #163: Reading People's Hearts - Understanding Motives and Intentions Inbox

    ICommunicate Radio Show #163: Reading People's Hearts - Understanding Motives and Intentions Inbox

    In this episode of ICommunicate, Mark Altman is joined by fellow MindsetGo trainer Joseph Lyman to discuss what it means to read people’s hearts and how understanding a person’s intentions and motivators sets a leader up to be in a better position to support and develop their growth.

    Segment 1:
    We all wish we could read somebody’s mind to dissect what their exact intentions are, but would the consequences be too much to bear? What’s the downside to quick-fix solutions regarding understanding somebody’s intentions, and how can it impact our confidence? What viable options do we have in a conversation that will allow us to uncover somebody’s motives in a non- threatening way?

    Segment 2:
    To be an effective leader and communicator, we have to distinguish when somebody is upset with us, personally, or if it’s their own circumstances. What ingredients of emotional intelligence do we need to consider before offering our advice or opinions to somebody in distress? Do emotions belong in the workplace? If so, why and when are they a valuable tool for communication.

    Segment 3:
    Are you aware of your behaviors that unintentionally impact your colleagues and peers negatively? If not, how can we identify those habits and gain a new awareness around how we subconsciously influence people?

    Segment 4:
    Oftentimes, the most important factors within a workplace are things that can’t be measured with an exact science, such as employee engagement and wellbeing. What aspects of an organization should be most important to us as leaders, and how can we prioritize those components within our team culture? What’s the value of collaborating on solutions, and why is it so important to be face-to-face with our colleagues when doing so?

    • 50 min
    ICommunicate Radio Show #162: Nature vs Nurture

    ICommunicate Radio Show #162: Nature vs Nurture

    In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, is joined by Marlyn Feliciano, and they discuss how to shape team culture to promote vulnerability and collaboration without oversharing or crossing personal boundaries and how to hold people accountable in a constructive way, as opposed to making them feel guilty and embarrassed for their mistake?

    Segment 1:
    We’re more than leaders, we’re role models -- we should expect them to take our behavior to heart and hold us to our world. With that in mind, how can we shape our team culture to promote vulnerability and collaboration without oversharing or crossing personal boundaries? How can we turn around our workplace culture when people feel uncomfortable in that environment?

    Segment 2:
    When we’re not getting a productive response out of a coworker, a member of our team, or somebody that we’re trying to network with, the problem becomes managing our emotions and adapting to their preferred method of communication. How can we hold people accountable in a constructive way, as opposed to making them feel guilty and embarrassed for their mistake?

    Segment 3:
    Holding people accountable can be like walking around glass, given how difficult it is to avoid coming off as stern or demeaning. What strategies around mindset can we employ that will make delivering and receiving feedback feel as though it’s coming from a place of empathy? How can we be assertive by leading with curiosity, as opposed to leading with emotions?

    Segment 4:
    An underrated, but essential, habit of an effective leader is to employ proper selfcare -- we can’t expect other people to trust us until we first trust ourselves. How can we make ourselves aware of the value we add towards our team and the work we do? How can we create reasonable expectations for ourselves that promote self growth and empowerment?

    • 49 min
    ICommunicate Radio Show #159: Turning the Other Cheek

    ICommunicate Radio Show #159: Turning the Other Cheek

    When you are criticized, how does that feedback affect your thought process and your choice of response? In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, discusses the Will Smith Oscar incident and how to respond before we react to effectively manage our emotions and model the right behaviors.

    Segment 1:
    One of the most difficult skills to develop is responding rather than reacting. What are some key awareness’s whenever we feel overwhelmed with our emotions? How can we develop the patience to think before we speak, even when we feel especially compelled to lash out?

    Segment 2:
    Far too often, we make blanket-statement value judgements, which simply aren’t true, before realizing how those remarks may be a trigger for people. What should we be asking ourselves before offering a potentially harmful opinion? What strategies can we utilize to manage our emotions?

    Segment 3:
    When we’re being criticized by someone, our first instinct in many cases is to defend or explain ourselves -- but is that the best course of action? What other strategies can we rely on in the heat of the moment so that we manage discourse in an acceptable and productive way? How can we reel ourselves in when we feel that our emotions are getting the best of us?

    Segment 4:
    Have you ever considered how tied to your goals you are? Are you able to incentivize and motivate yourself, or are you driven by consequences? What are the setbacks of a consequence-driven mindset, and how does that affect the relationship between leaders and their teams? How can value judgements impact our relationships and the way we communicate with people?

    • 47 min
    ICommunicate Radio Show #161: Intention to Serve

    ICommunicate Radio Show #161: Intention to Serve

    In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, is joined by Susan MacConnell, a LinkedIn lead generation strategist and creator of The Client Connectorᵗᵐ method. Susan is also the president of Diversified Sales Solutions, which compliments her sales career that spans over 20 years. They discuss strategies to leverage LinkedIn to make a good first impression and simple content strategy ideas on how to secure meaningful connections.

    Segment 1:
    Being self-enterprising through LinkedIn or other social media outlets is something we know we should be doing, but it often feels like a daunting task. What kind of first impression should we be setting for potential connections? What strategies can we use so that we’re getting the most out of LinkedIn and the connections we’re making?

    Segment 2:
    We’re often under the impression that engaging over messaging takes an incredible amount of skill -- but all it really takes are a few engaging questions. What strategy should we be entering conversations with over LinkedIn messages that will engage our connections? At what point during the conversation have we earned the right to sell our product or service?

    Segment 3:
    With LinkedIn, we only have one opportunity to make or break a potential connection -- so we better make sure we’re making the best first impression that we can. How can we gauge what the best approach is for a potential connection based on their profile and our toolkit? What parts of our LinkedIn profile should we prioritize when editing our page?

    Segment 4:
    We should be viewing our LinkedIn as a reflection of ourselves and our assets, creating a sales pitch all in one spot. How should we organize our profile to effectively build credibility and advertise our skill set in an engaging and seamless way? How can we create opportunities for interaction that don’t feel agenda-driven?

    • 50 min
    ICommunicate Radio Show #160: Setting and Crossing Boundaries

    ICommunicate Radio Show #160: Setting and Crossing Boundaries

    In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, discusses three level of self-awareness around setting and managing boundaries, the importance of avoiding the righting reflex, and creating rules of engagement for your team and company culture.

    Segment 1:
    The most difficult part of preventing somebody from crossing a boundary is understanding the root cause of why they did so. How do we identify, for ourselves and for others, when a boundary is being crossed? What are the three levels of self-awareness and how do we apply them when we suspect that a boundary has been crossed?

    Segment 2:
    When approaching conversations around crossing boundaries, we get so hung up on potential negative outcomes, that we feel there’s no chance the conversation can be productive. Why should we still allow ourselves the opportunity to have these discussions, even if we think they’re futile? How can we understand the intent behind somebody’s decision to cross a boundary?

    Segment 3:
    Throughout our lives, authority figures have told us what we’re doing wrong and why it’s wrong -- far too often, there’s no room for dialogue. How can we, as effective and inspiring leaders, allow the floor to our employees in a way that is productive for both parties? What’s the difference between an assessment and an assertion, and how can they impact your ability to set the tone for a conversation?

    Segment 4:
    When somebody has crossed a boundary, we often see it as a one-sided problem. In fact, there are ways to turn the conversation so that both parties walk away satisfied with a fresh, valuable understanding of the issue. What is A-Prep, and how can it be an extremely valuable tool in garnering understanding from the person you’re talking to? Why are we so afraid to ask other people what they want and need from us?

    • 51 min

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