Modern Business Operations Tonkean

On this episode of Modern Business Operations, host Sagi Eliyahu is joined by Dr. Elouise Epstein, Partner at Kearney, a leading global management consulting firm with more than 5,300 people working in more than 40 countries. She is the author of the book Trade wars, pandemics, and chaos: How digital procurement enables business success in a disordered world, and she has a new book coming out in October.


Topics discussed include:

- The impact the US vs. China trade wars had on businesses at the enterprise level.
- The importance of digital literacy in the wake of new generative AI technology.
-  ChatGPT and the ways it may transform procurement that leaders aren’t thinking about. 
- How the value of in-person meetings has been elevated post-pandemic. 
- Using AI to create much more efficient processes in procurement in the future.
- The importance of taking care of your people in business.



Resources mentioned:

Dr. Elouise Epstein - https://www.linkedin.com/in/drelouise/
Kearney - https://www.linkedin.com/company/kearney/
Kearney | Website - https://www.kearney.com/
Trade wars, pandemics, and chaos - https://www.kearney.com/service/procurement/trade-wars-pandemics-and-chaos




This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.




#Operations #BusinessOperations

This week, host Briana Okyere is joined by Omid Ghamami, CEO at the Procurement and Supply Chain Management (PSCM) Institute. The focus of the conversation is on transforming procurement into a profit center.

Topics discussed include:

- The way the pandemic put the procurement industry into an inflection point.
- How procurement savings get valued inside a corporation.
- Making procurement a profit center and not a cost center.
- Funding and allocating resources to procurement as done for sales.
- Learning to negotiate without involving money. 
- The importance of attitude in the procurement profession.


Omid Ghamami - https://www.linkedin.com/in/omidghamami/
Procurement and Supply Chain Management (PSCM) Institute - https://www.linkedin.com/company/pscminstitute/



This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.



#Operations #BusinessOperations

Some critical decisions that have to be made when you’re looking at a software implementation on a company-wide scale, says Bonnie Tinder, Founder and CEO at Raven Intelligence. 

She joins host Briana Okyere to discuss:
- The genesis of Raven Intelligence and how it is like a Yelp for software implementation for businesses.
- The importance of knowing what business problem you’re trying to solve before going through a digital transformation.
- Choosing the right software and the right implementation path and partner for your business.
- The way to look at the approach and methodology to use for a successful software solution.
- The potential problems companies often run into when choosing a DIY approach to implementation.


This episode is brought to you by Tonkean. 

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.



#Operations #BusinessOperations

This week, host Sagi Eliyahu is joined by Gianna Driver, Chief Human Resources Officer at Exabeam. The focus of the conversation is on empathy and transparency with the people in an organization.

Topics discussed include:
- The amount of change and destabilization humans have gone through in the past few years.
- The role of empathy in attracting and retaining talent in the workplace.
- The importance of being empathic while still holding people accountable.
- Tools and technology that allow people to anonymously express their opinions or feelings.
- Transparency and openness in an organization.

Gianna Driver - https://www.linkedin.com/in/gianna-driver-6183391/
Exabeam - https://www.linkedin.com/company/exabeam/




This episode is brought to you by Tonkean. 

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.




#Operations #BusinessOperations

Having a healthy culture is important to attract the best talent and be a successful company. Unfortunately, most companies that try to change the culture fail, notes Kevin Oakes, CEO at the Institute for Corporate Productivity. 

Host Sagi Eliyahu and Kevin discuss:

- The importance of listening to get buy-in for a culture change.
- Finding true influencers within an organization without simply relying on the company hierarchy.
- The common triggers for implementing a change of culture.
- Focusing on culture fitness, which is based on a healthy culture versus a toxic culture.

Kevin Oakes - https://www.linkedin.com/in/kevinoakes/
Institute for Corporate Productivity - https://www.linkedin.com/company/institute-for-corporate-productivity-i4cp-/



This episode is brought to you by Tonkean. 
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.



#Operations #BusinessOperations

This week, Briana Okyere is joined by Steve Hufford, Managing Director and COO at Raymond James Investment Banking. Briana and Steve talk about Steve’s journey of becoming a COO, the importance of having mentors and the potential of AI replacing managerial roles. 

Briana and Steve discuss:

- Steve’s indirect path to becoming the COO.
- One of the earliest Internet Service Providers, Earthlink.
- How to make good decisions.
- The importance of having patience and persistence as a young company.
- What the role of a CEO signifies in this day and age.
- How AI can be incorporated into managerial roles.

This episode is brought to you by Tonkean. 
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

#Operations #BusinessOperations