74 episodes

Public Relations stands as one of the most misunderstood, misinterpreted areas of business and organizational management. With Fletcher Marketing PR Founder and CEO Kelly Fletcher and Senior Strategist Mary Beth West, we’re here to turn around PR’s own bad PRess, cut through the nomenclature, and demystify public relations as the best pathway to create, grow and amplify the roots of positive management, communications, culture and careers -- for success that matters.

Ms. InterPReted Fletcher Marketing + PR

    • Business
    • 4.6 • 19 Ratings

Public Relations stands as one of the most misunderstood, misinterpreted areas of business and organizational management. With Fletcher Marketing PR Founder and CEO Kelly Fletcher and Senior Strategist Mary Beth West, we’re here to turn around PR’s own bad PRess, cut through the nomenclature, and demystify public relations as the best pathway to create, grow and amplify the roots of positive management, communications, culture and careers -- for success that matters.

    Greg Jarboe and Katie Paine: GA4 is Coming, Are You Ready?

    Greg Jarboe and Katie Paine: GA4 is Coming, Are You Ready?

    Google Analytics is transitioning to GA4 this year. Experts Greg Jarboe and Katie Paine talk with Fletcher Marketing PR's Director of Media Relations, Allison Lester, about the transition and the important things that everyone needs to know.

    • 39 min
    Tanisha Baker: Understanding Diversity, Equity and Inclusion

    Tanisha Baker: Understanding Diversity, Equity and Inclusion

    Tanisha Fitzgerald Baker is the manager of DEI for Knoxville Utilities Board, where she works on creating a diverse and inclusive work environment with equitable opportunities for all. She supports areas that impact the employee and customer experience through the lens of DEI. Tanisha is a native of Knoxville, Tennessee and she's a graduate, valedictorian, and Ms. Austin East from the Austin East High School class of 1988. She continued her education, graduating from both Florida A&M and the University of Tennessee with degrees in Actuarial Science and Education. She spent more than 20 years working for equity, access and education as an educator and leader with Project Grad Knoxville.
    She retired from Project Grad in 2021 and started a new career with Knoxville Utilities. 
    She completed her certificate in social enterprise effectiveness from the University of Tennessee's Haslam School of Business. She's a graduate of Leadership Knoxville class of 2020. She was one of 30 across the state of Tennessee chosen for the 2021 Complete Tennessee Leadership Institute which she completed, along with the Mosaic Change Fellowship 2021 cohort as one of 21 across the state of Tennessee.
    She's the recipient of numerous awards and recognitions including the 2020 MLK Community Service Award. In addition to her professional responsibilities, she's a sought-after panelist, presenter and consultant. She's passionate about her calling to educate and elevate others.
    She founded Educational Enhancement Services Incorporated in 1998. She's also a founding member and current president of the Five Points Up Community Action Group. Founding member of East Knox Lions Club, founder of the unifying concept of the Village of Knoxville, and the host of a weekly radio show: Talking with T.
    She serves on several community boards as well as serving as the chair of the city of Knoxville's African-American Equity Task Force. She is a member of the Alpha Kappa Alpha sorority and continues to reside in the East Knoxville community. 
    On this week’s episode of MsInterPReted, Tanisha, and Kelly talk about what DEI looks like in various spaces and how to apply DEI to a multitude of aspects in the work place:

    DEI as it relates to hiring and human resources
    What diversity looks like in different spaces
    How to integrate DEI practices into every part of business
    DEI data conversions
    DEI in virtual workplaces
    Good DEI practices


    Follow Tanisha on:
    Website:  https://www.talkingwitht.com
    On Facebook: https://www.facebook.com/talkingwitht/
    On Twitter:  @talkingwitht
     
     
    Follow Fletcher Marketing PR on:
    Website:  https://www.fletchermarketingpr.com/
    On Facebook: https://www.facebook.com/Fletchermarketingpr
    On Twitter:  @fletcherpr
    On Instagram:  https://www.instagram.com/fletcher.pr/
    Follow Kelly on Twitter: @KDFletcher
    Follow Mary Beth on Twitter: @marybethwest 

    • 37 min
    Beyond the Hype: Examining the Real World Impacts of AI on PR

    Beyond the Hype: Examining the Real World Impacts of AI on PR

    Artificial Intelligence is no longer a futuristic idea, it is here. And now programs like ChatGPT are introducing AI to the world of writing, content creation and public relations, bringing with it a myriad of benefits, questions and ethical concerns.
    Matthew Pittman is an assistant professor of Advertising and Public Relations at the Tombras School at the University of Tennessee. He has a Ph.D. in Communications and also serves as a consultant. He talks with Sarah Merrell, Fletcher Marketing PR Vice President, about the AI writing software ChatGPT. 

    On this episode of MsInterPReted, Sarah and Matthew discuss what AI looks like in the world of PR and marketing, what the limitations of AI are and what the implications are for humans including:

    The extent to which AI can be utilized for writing. ChatGPT can be utilized for research, organizing outlines, and cutting down on writing time. Where is the line that separates an article written by a person and an article written by ChatGPT?
    The ethics behind utilizing AI as a writing assistant. Are PR and marketing professionals ethically obligated to notify clients or the public that AI is being utilized in the writing process? 
    What does the ethical use of AI look like in an academic setting? Are there ways to know when students are using AI to write their entire paper or is AI so close to human writing that it is undetectable?
    Can AI be used for strategy? 
    ChatGPT is proving to be a creative tool but still lacks a specific element of creativity. That element is human creativity. ChatGPT works based on prompts that are typed in. The program then spits out suggestions and ideas. Without the initial idea from human creativity, ChatGPT would not be able to create an article or blog post for that idea. 
    Will AI remove humans from jobs in the communication field? Will there be a time where PR and marketing professionals are no longer needed due to AI taking over the field? 
    Follow Matthew on:
    On Twitter:  @matthewcpittman
    Follow Fletcher Marketing PR:
    On Facebook: https://www.facebook.com/Fletchermarketingpr
    On Twitter:  @fletcherpr
    On Instagram:  https://www.instagram.com/fletcher.pr/
    Follow Kelly on Twitter: @KDFletcher
    Follow Mary Beth on Twitter: @marybethwest 

    • 35 min
    Eric Olsen: Navigating PR and Politics in the Era of Mistrust

    Eric Olsen: Navigating PR and Politics in the Era of Mistrust

    Eric Olsen has been Senior Advisor and Communication Director for Congressman John Garamendi of California's eighth district in northern California since 2017.
    Previously, he managed congressional campaigns and consulted on several presidential campaigns. His work as a senior PR communication staffer on Capitol Hill and for political campaigns has given him unique insight into the relationship between government and public relations. 
    He has deployed a broad array of communication tactics throughout his career to communicate the complicated and multifaceted work that takes place in our federal government. He has also worked with major broadcast outlets and media outlets, like 60 Minutes and Meet the Press, and he has managed highly-targeted PR campaigns..
    Eric is a graduate of the University of California Davis with the highest honors. In his free time, he works to bring a greater level of awareness and insight into politics and how our government functions.
    On this episode of MsInterPReted, CEO Kelly Fletcher and Director of Media Relations Allison Lester talk with Eric about an array of topics pertaining to the world of political communication, including: 

    The relationship between politics and media 
    Crafting political messages 
    How to navigate the mistrust of the media as a PR professional in the world of politics 
    The value of reputable and trustworthy sources 
    The relationship between communication professionals of opposing parties 
    The possible future of AI use in the political communication arena 
    Crisis management 
    The myths about the political communications field 

    Follow Eric  on:
    On LinkedIn: Eric Olsen
    On Instagram: @eric_olsen4
    On TikTok: @ericolsen44
     
    Follow Fletcher Marketing PR:
    On Facebook: https://www.facebook.com/Fletchermarketingpr
    On Twitter:  @fletcherpr
    On Instagram:  https://www.instagram.com/fletcher.pr/
    Follow Kelly on Twitter: @KDFletcher

     

    • 33 min
    Mental Health Awareness Month: Handling Stress and Burnout in the Modern Day Workplace

    Mental Health Awareness Month: Handling Stress and Burnout in the Modern Day Workplace

    Today, all of us feel the impact of stress and burnout in one way or another. It could be we feel a little extra jittery at the start of the week, or maybe it even prevents us from doing what we need to in our professional and personal lives. Regardless, we need to always try and actively combat and healthfully balance our stressors. 
    In Booth Andrew's career, she experienced her own burnout for years but it reached its peak when she went from a successful CEO of a $5 million non-profit, mom of 3, community leader and triathlete to unemployed, broke, divorced, severely ill and separated from her community. 
    Over time, Booth found the keys to balancing her stressors so that her burnout and its impact would never impact her the same way again. Booth also found sharing her story and her journey back was helpful to others in understanding they are not alone. She now runs the Knoxville, Tennessee based company, the Booth Andrews company.
    On this episode of MsInterPReted, Fletcher CEO Kelly Fletcher talks with Booth about a variety of topics pertaining to balancing stress levels and burnout, including: 

    Knowing your limits and respecting those boundaries 
    Giving yourself permission to heal 
    The physiological impacts of stress
    Dealing with trauma 
    De-stigmatizing mental health 
    Follow Booth on: On LinkedIn: https://www.linkedin.com/in/booth-andrews-69ba1a13/On Instagram: https://www.instagram.com/theboothandrews/?hl=enOn Twitter: https://twitter.com/theboothandrews
    Follow Fletcher Marketing PR:
    On LinkedIn: https://www.linkedin.com/company/fletcherpr/On Facebook: https://www.facebook.com/Fletchermarketingpr
    On Twitter:  @fletcherpr
    On Instagram:  https://www.instagram.com/fletcher.pr/
    Follow Kelly on Twitter: @KDFletcher

    • 45 min
    Boost Professional Impact by Mastering the Art of Business Writing

    Boost Professional Impact by Mastering the Art of Business Writing

    Casey Mank is co-founder of Bold Type and is a Center for Plain Language Board member. She also teaches English at Georgetown University and Virginia Commonwealth University. Casey and her company conduct workshops on writing skills, workplace communication and email etiquette.
    In our digital world of communications, it is imperative that we think more strategically and holistically about how we communicate internally and externally with our business partners. Casey shares that, “no matter how good you are at your actual job, even if your actual job has nothing to do with writing, the way that you communicate with people about the work you've done impacts how they perceive your actual work.”
    Writing effectively, including emailing, is such an essential skill. Casey highlights the need for more formalized training on how to do that well and what the expectations are within a company. Bold Type’s focus is very specific and they provide formalized training on workplace writing skills.
    In this episode of MsInterPReted, CEO Kelly Fletcher talks with Casey about a variety of topics pertaining to effective professional writing including:  
    ·       Email etiquette
    ·       Using plain language effectively
    ·       Overexplaining
    ·       The importance of a professional pause
    Follow Casey Mank:
    Casey's LinkedIn: https://www.linkedin.com/in/casey-mank/
    Bold Type Website: https://www.boldtype.us
    Bold Type LinkedIn: https://www.linkedin.com/company/boldtype/
    Bold Type Instagram: https://www.instagram.com/bold__type/
    Plain Language Info: https://www.plainlanguage.gov

    Follow Fletcher Marketing PR:
    On LinkedIn: https://www.linkedin.com/company/fletcherpr/ On Facebook: https://www.facebook.com/Fletchermarketingpr
    On Twitter:  @fletcherpr
    On Instagram:  https://www.instagram.com/fletcher.pr/
    Follow Kelly on Twitter: @KDFletcher

    • 31 min

Customer Reviews

4.6 out of 5
19 Ratings

19 Ratings

Arlie K ,

A fantastic listen!

Ms. InterPReted is an outstanding resource, offering invaluable PR insights with a healthy dose of girl power! 💪 Kelly and Mary Beth are knowledgeable, engaging, and astute, and the guests they bring on are second to none. Be sure to hit subscribe... you don't want to miss a minute!

mollybmcp ,

When PR meets business

A must-listen for anyone who is interested in the business of PR from the point of view of two seasoned veterans. Mary Beth and Kelly bring their vast experience into each episode and offer valuable insight from the female PR perspective. Bonus - they have perfect voices for a podcast.

RDIII ,

Rock Star

Kelly Fletcher is a rock star. I love her insights on the modern mode of PR and marketing to women.

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