MSP Tools 101 What Is an RMM for MSPs And Why You Need one

Running an MSP without an RMM tool is like trying to fix every car in town by hand without any diagnostics, slow, painful, and nearly impossible to scale. In this video, I break down what an RMM (Remote Monitoring and Management) tool is, why it’s essential for every MSP, and how it saves you time, money, and headaches. You’ll see how RMM tools handle proactive monitoring, patch management, remote support, and automation to keep client systems running smoothly. I’ll also share beginner-friendly options like Atera, SuperOps, NinjaOne, N-able, Datto RMM, and Kaseya VSA, so you know which platform fits your stage of growth. Whether you’re brand new to the MSP world or ready to take your service delivery to the next level, this guide will show you why RMM is the foundation for efficiency, profitability, and client satisfaction.