MTMG's IT Roundtable

MTMG

Pull up a chair to our virtual roundtable as we talk to business partners who are navigating complex challenges in today's evolving technology world. We bring together industry experts and organizational leaders from both sides of the Atlantic to share their experience and solutions, offering valuable insights for IT professionals and leaders alike. This podcast explores the myriad ways technology partners are collaborating to shape the future of business.

  1. 8월 13일

    MTMG's IT Roundtable with Tim Colwell: The Case for Peer-Powered IT Decisions

    Tim Colwell, Executive Vice President at AOTMP, joins the show to explain why technology leaders are turning to peer networks instead of solo research to make faster, better-informed decisions. Tim breaks down how AOTMP's vendor-agnostic Advisory Council helps IT, finance, and mobility management professionals cut through mixed information on topics like AI adoption, BYOD versus corporate-owned device strategy, and wireline decommissioning. He also explains why AOTMP never takes vendor commissions and how its Efficiency First framework grades vendors on outcomes rather than feature checklists. If you manage technology budgets, vendor relationships, or AI rollout decisions, this episode gives you a shortcut to lessons other organizations already learned the hard way. Key Events 00:00 Welcome & Guest Intro 01:00 What AOTMP Is and Why It Exists 04:00 The Cheat Code of Peer Best Practices 09:00 AI: The Biggest Pain Point in Tech Leadership 16:00 Lessons from People Already in the Weeds 20:00 Virtual vs In-Person: Why Format Matters 27:00 Join the Advisory Council for Free 30:00 Why AOTMP Never Takes Vendor Commissions Tip worth stealing: Join the AOTMP Advisory Council for free. It's about an hour a month, second Tuesday, 12-1 PM Eastern, covering two or three technology management topics. Tim's point: even if a topic isn't relevant to you today, you'll use it down the road when it becomes relevant. • Worth a look: AOTMP Advisory Council — free, vendor-free peer roundtables for technology, telecom, and mobility management professionals. https://aotmp.com/industry-education-advisory-council/ Connect with Us: • Check out our website: https://www.mtmg.eu • Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 • Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk • Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu • Need expert help to maximize your IT investments? Reach out: info@mtmg.eu • Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

  2. 8월 11일

    MTMG's IT Roundtable with Sean Maguire: Scale, Sell, and the Truth About AI Rollouts

    Sean Maguire spent nearly two decades building Synivate, and in this episode he breaks down the fork every MSP owner eventually hits: learn to scale or get ready to sell. He and Paul dig into why the same habits make a business both scalable and sellable, why so many AI projects just produce a faster broken process, and how feeding AI your own resolution history beats letting it fumble a generic answer. You'll hear a practical take on leading a team through an AI rollout the way you'd lead a CRM rollout, and why the white glove human touch still wins even in a shop that automates aggressively. If you run an MSP and want to stay standing on your own five years out, this one earns its runtime. Key Events 🎯 00:00 Welcome & Guest Intro 🔀 00:30 Scale or Sell Fork 🛠️ 02:00 Fix Before You Scale 🤖 04:45 Faster Broken Process 📊 05:30 Quality In, Quality Out 👥 10:20 Leading An AI Rollout 🧰 13:00 Small Tickets, Human Touch 🔭 15:40 Five Years Out Tip worth stealing: Work on the business, not in the business. Set aside real time to step back, join a peer group, and talk to other owners about what they changed. When you are only working in the business, everything feels busy and fine, and that is exactly what holds you back. Guest: Sean Maguire, CEO of Synivate — connect on LinkedIn: https://www.linkedin.com/in/maguiresean/ Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk 📧 Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu 💡 Need expert help to maximize your IT investments? Reach out: info@mtmg.eu 🔔 Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

  3. 8월 4일

    MTMG's IT Roundtable with Reed Savory: Right-Sized Security for Small Business

    What should a small business actually spend its limited security budget on? Reed Savory - 30-plus years across CIO and CISO roles, often at the same time, inside a private equity firm securing a portfolio of startups - makes the case for meeting small companies where they are instead of forcing enterprise tooling on them. He walks through taking a banking-as-a-service platform from zero to SOC 2 Type 2 inside a year, why executive buy-in is the difference between a real security program and a paperwork exercise, and the one high-value fix most small firms are missing. Plus: where AI-driven cybersecurity is still overbuilt for the Bank of Americas of the world and underbuilt for everyone else. Key Events 🎯 00:00 Welcome & Guest Intro 🏢 02:00 Securing PE Portfolio Startups 🛡️ 06:00 SOC 2 From Scratch 🤝 10:00 Why Executive Buy-In Wins 🧭 15:00 Where Vendor Buying Goes Wrong 🔐 16:00 The 90% Security Fix 🤖 22:00 AI, Oversight, and Small Business Tip worth stealing: The highest-return move most small businesses can make isn't a monolithic platform - it's putting an intrusion detection and response (ITDR) tool on your Microsoft 365 or Google Workspace logins so it flags sign-ins from "impossible destinations" (Reed's example: you're probably not logging in from Kuala Lumpur), then unifying access under SSO. He calls it roughly a 90% improvement over where most firms sit today - and most have nothing watching those logs at all. Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk 📧 Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu 💡 Need expert help to maximize your IT investments? Reach out: info@mtmg.eu 🔔 Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

  4. 7월 29일

    MTMG's IT Roundtable with Kabir Roy: Closing the AI Experience Gap

    AI is being bolted onto everything right now — but does adding intelligence actually help your customers, or just hide the mess underneath? Kabir Roy, a UX and CX product leader with two decades of work spanning global names like BlackRock and Ford, joins Paul Knittle to unpack the AI experience gap: why companies keep repeating the feature-piling mistakes of the early 2000s, and how to tell whether a client needs a new AI tool or just a simpler human touchpoint. He shares a painfully familiar customer-service story, the hard lesson from taking his own idea to Shark Tank India, and why the next evolution isn't UX or CX but what he calls AIX. A practical listen for any leader deciding where AI belongs — and where it doesn't. Key Events 🎯 00:00 Welcome & Guest Intro 💡 02:00 When Good Tech Fails Users 🦈 04:20 His Shark Tank India Journey ⚠️ 07:45 The AI Experience Gap 🤖 10:00 Fighting a Support Bot 🤝 13:20 Add AI, or Simplify? 🚀 18:50 The Rise of AIX Tip worth stealing: Before adding AI to anything, ask why you actually need it. Bolting intelligence onto a complex system just amplifies the complexity instead of removing it — reduce the friction underneath first. Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk 📧 Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu 💡 Need expert help to maximize your IT investments? Reach out: info@mtmg.eu 🔔 Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

  5. 7월 15일

    MTMG's Rosie Rewired with Aisling Mooney: Half a Million Papers and the Answer Nobody Had

    Aisling Mooney spent 15 years navigating infertility before finding her own answer in research her doctors had never heard of - a simple switch in medications and timing that worked straight away. In this episode she tells Tara how that sent her to teach herself Python, index over half a million peer-reviewed papers and trials, and whittle them down to 25,000 core articles for Fertally, the platform she founded. She also explains why a master's in psychoanalysis shapes how she builds: pacing, white space, and keeping cognitive load light when the data is heavy. Plus the rating matrix that keeps humans in the loop with the AI, why she is upfront about every AI-generated summary, and the annual habit behind the novel she wrote. 📌 Key Events 🎯 00:00 Welcome & Guest Intro 🎨 01:00 Lunch with Dorothea Tanning 🧬 04:00 Fifteen years, one protocol 🔍 09:00 From 500,000 papers to 25,000 🧠 12:00 Psychoanalysis meets system design 🤖 16:00 Practical AI workshops in Wexford 💡 Tip worth stealing: Do one thing every year that scares you. Aisling's habit is deliberate - one year it was writing a novel. Twenty publishers said no. She counts it anyway, because the point was doing the frightening thing, not selling it. 🎵 Music: Under Pressure - Queen and David Bowie. Aisling's pick for the first song on the playlist of her life, and she explains why: a constant sense of urgency, test the idea now, drop it fast if it's bad. https://www.youtube.com/watch?v=a01QQZyl-_I 📝 Worth a look: Fertally - sign up for early access to the platform Aisling built. https://fertally.com/ 🔗 Connect with Us: 🌐 The show: https://rosierewired.com/ · MTMG: https://www.mtmg.eu 💼 Follow on LinkedIn: https://www.linkedin.com/showcase/rosie-rewired/ · https://www.linkedin.com/company/mtmg-eu 📧 Suggest a guest or come on the show: rosie@mtmg.eu

    MTMG's Rosie Rewired with Aisling Mooney: Half a Million Papers and the Answer Nobody Had
  6. 7월 14일

    MTMG's IT Roundtable with Mike Onystok: Building an Honest, Vendor-Neutral Channel

    Mike Onystok, Founder and CEO of HonestStok, joins Paul to make the case for a TSD built on relationships and radical transparency. He breaks down his crawl, walk, run model for bringing new advisors into the channel with minimal investment and their existing relationships, and explains why he keeps MDF, SPIFFs, and backend bonuses out of the vendor conversation so the customer always gets the right solution. From the School of Hard Knocks to a 20-year channel career, Mike shares why attitude and aptitude beat pedigree, and why white-glove, roll-up-your-sleeves support is what turns a dormant advisor into an active one. A candid look at where the channel is heading as agnostic advisory hits its tipping point. 📌 Key Events 🎯 00:00 Welcome & Guest Intro 🛠️ 01:32 School of Hard Knocks & Leadership 📈 07:20 Crawl, Walk, Run Explained 🤝 12:30 Vendor Neutral & Staying Honest 🔑 22:00 Reactivating Dormant Advisors 💡 Tip worth stealing: Keep short-term incentives out of the recommendation. Mike refuses to let MDF, SPIFFs, or backend bonuses steer which vendor lands in front of a customer — put the right solution in place the first time and you build a 10-year customer instead of a churn risk. 📚 Books: The Tipping Point by Malcolm Gladwell — Mike ties the channel's agnostic-advisory moment to Gladwell's idea of a tipping point about to break wide open. https://www.amazon.com/Tipping-Point-Little-Things-Difference/dp/0316346624 🔗 Connect with Us: ✅ Check out our website: https://www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk 📧 Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu 💡 Need expert help to maximize your IT investments? Reach out: info@mtmg.eu 🔔 Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

  7. 6월 29일

    MTMG's IT Roundtable with Dave Marble of OSHEAN: Complexity Is a Team Sport, and Q-Day Is Coming

    OSHEAN is the nonprofit most Rhode Islanders have neverheard of — even though its fiber, cybersecurity, and cloud connections underpin more than 160 of the state's hospitals, universities, libraries, and municipalities. In this MTMG IT Roundtable, CEO Dave Marble breaks down the member-first model that let his team treat a Providence free clinic's IT like abar rescue, and explains why running a 400-gig research link and a parish school's email on the same network has made complexity a team sport. He also gives a clear-eyed read on quantum computing and Q-Day — the moment a quantum machine could crack today's encryption — plus the post-quantum moves IT leaders should be making now. If you're weighing OMC26 on November 12–13, it's a grounded lookat where technology is actually heading, minus the hype. 3. Key Events Timeline 🎙️ 00:00 — Welcome & Guest Intro: Dave Marble, CEO of OSHEAN 🌊 00:51 — The Nonprofit Nobody's Heard Of: What OSHEAN Actually Is 🤝 04:05 — Members Over Margins: A Free-Clinic IT Rescue 🧩 10:35 — OMC26 & Why Complexity Is a Team Sport 🔐 18:40 — Quantum, Q-Day & the Race to Post-Quantum Crypto 4. Notable References 💡 Helpful tip from Dave Marble: Q-Day — the day a quantum computer can break the encryption protecting the world's money — was once pegged for the late 2030s. Google now puts it closer to 2029. His advice for any CIO or IT director: start mapping which of your vendors (think Cisco, Fortinet, Cloudflare) already support post-quantum cryptography now, rather than waiting for the alarm to go off. 🎵 Music: It's a Complex World by The Young Adults— the 1970s Rhode Island cult classic fronted by Rudy Cheeks that Marble said always comes to mind when he thinks about how complex the work has become. ▶️ Watch on YouTube: TheYoung Adults – Complex World 5. Connect with Us ✅ Check out our website: www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code "MTMG" for 10% off): https://www.maono.com/?ref=ulcbmcjk 📧 Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu 💡 Need expert help to maximize your IT investments? Reach out: info@mtmg.eu 🔔 Don't forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

  8. 5월 12일

    MTMG’s Rosie Rewired with Cait Espe: Navigating Allyship and AI in Tech

    Cait Espe explains how her transition from female-led salon operations to the male-dominated tech sector served as a catalyst for her advocacy for women in STEM. She provides clear distinctions between mentors who talk to you, sponsors who talk about you, and allies who stand with you to ensure your voice is heard. The episode also dives into the risks of gender bias in AI and why women must take an active role in prompting humanistic and inclusive values into large language models. Timeline: 🏢 01:12 Cait's 15-year background in salon and luxury spa operations💻 01:56 Transitioning into B2B Tech SaaS and facing culture shock🗣️ 04:58 Defining the differences between mentors, sponsors, and allies🤖 11:51 Addressing potential gender bias and human elements within AI📈 17:53 Advice for leveraging networks and embracing professional discomfort🎤 20:39 MTMG Questions Cait emphasizes that women in leadership should actively seek out diverse support systems and be vocal about their needs to build confidence in new environments. This proactive approach ensures that women not only have a seat at the table but also the necessary advocacy to be heard. Helpful Tip: Don’t shy away from having uncomfortable conversations or seeking help and advice, as engaging in these meaningful interactions is incredibly valuable for career growth. Music/Artists Mentioned: Olivia Dean YouTube Link - Cait enjoys her jazzy R&B voice and strong stage presence. 🔗 Connect with Us:✅ Check out our website: www.mtmg.eu ✅ Learn more about the amazing software we use to create these podcasts (Descript): https://get.descript.com/mtu0tl2zr3g7 ✅ Want the same microphones we use? Get a discount (use coupon code “MTMG” for 10% off): https://www.maono.com/?ref=ulcbmcjk 📧 Suggestions or want to appear on a future episode? Email: podcast@mtmg.eu 💡 Need expert help to maximize your IT investments? Reach out: info@mtmg.eu 🔔 Don’t forget to subscribe to the Podcast and follow us on LinkedIn! https://www.linkedin.com/company/mtmg-eu

    MTMG’s Rosie Rewired with Cait Espe: Navigating Allyship and AI in Tech

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Pull up a chair to our virtual roundtable as we talk to business partners who are navigating complex challenges in today's evolving technology world. We bring together industry experts and organizational leaders from both sides of the Atlantic to share their experience and solutions, offering valuable insights for IT professionals and leaders alike. This podcast explores the myriad ways technology partners are collaborating to shape the future of business.