Never Split the Difference

Mike, a real estate professional, discusses the importance of negotiation skills in the workplace and personal life. They recommend the book 'Never Split the Difference' by Chris Voss, a former FBI hostage negotiator, to help improve negotiation skills. Mike emphasizes that negotiation is a constant aspect of life and that developing these skills can lead to better outcomes in various situations, including real estate transactions. They encourage their team to read or listen to the book to enhance their negotiation abilities and professional success.