No Harm Done Podcast

No Harm Done Podcast
  • 4.5 (2)
  • HEALTH & FITNESS

A podcast about improving, exploring, understanding and getting on with healthcare safety and quality

  1. APR 5

    NHD Season 3 Episode 1: Keeping Up With Jones

    We’re kicking off a new season. Why? Because we want to! You’ll find some new segments and old favourites – and a fair bit of fearless facing of AI in improvement and clinical governance. In Ep 1 you’ll find a reinforcement on what leaders want in a quality management system; a reminder about the cost/quality...

    23 min

  2. 12/14/2025

    NHD (Season 2 Ep 25) Life Rewards Action

    Life Rewards Action (whether it’s wardrobes, email or org-wide culture change…) Worried about your ‘culcha’? See your CEO and board earnestly nodding about ‘improving’ culture/creating a ‘culture of quality’ – and then looking expectantly at you? Don’t break out the powerpoint: we have the good oil on the practicalities of shifting culture for happier staff...

    27 min

  3. 11/01/2025

    NHD Ep 24 (Season 2) Strategy Before Action

    1. QUALITY QUANDARY (Time: 0.15) We’ve all been in this Quandary: how to get those docs to engage in improvement? No magic wands here but some useful tips that go beyond ‘Pleeeeeeese!’ Thinking about what they need before what you need is a great start. Jones B, Vaux E, Olsson-Brown A. How to get started...

    34 min

  4. 06/23/2025

    NHD Ep 23 (season 2) – Remember that name!

    1. The Point (Time: 00:15) The evidence is in! Consumers are invaluable on patient safety investigations. From April 2025, the latest Hibbert research – Perceptions and Experiences of Consumer Representatives on Patient Safety Investigation Teams: A Qualitative Analysis. https://onlinelibrary.wiley.com/doi/10.1111/hex.70281 2. QUALITY HACK (Time: 16:15) We’ve all heard loads of bright ideas for remembering names –...

    31 min

  5. 06/08/2025

    NHD Ep 22 – Season 2 – Tools for Greatness

    1. TLDR (Too Long Didn’t Read – or Too Long Must Read, for our Victorian listeners – for this particular document!) (Time: 1:05) No more ‘safe, high-quality care’, and the improvement cycle gets a makeover. What sorcery is this? It’s The Safer Care Victoria Victorian Clinical Governance Framework! https://www.safercare.vic.gov.au/publications/victorian-clinical-governance-framework 2. DRDR (Did Read, Do Read)...

    28 min

  6. 05/18/2025

    NHD Ep 21 Season 2 – Elephants in the System

    Getting to ‘consistently good’ requires systematic thinking from the logical part of your brain – and a system to back it up. But this won’t happen unless the ‘elephant’ part of your brain wants to go there. Improving care and service quality is a whole-of-brain workout! 1. QUALITY QUANDARY (Time: 0:45) No, you’re not wrong...

    42 min

  7. 12/09/2024

    NHD Ep20 Doesn’t it sound familiar?

    Everything old is new again – but with added features! Dignity of risk, spread and scale, negotiating for success – all with fresh clothes but a traditional skeleton. 1. QUALITY QUANDARY (Time: 00:40) A Wicked Problem: managing consumer focus, dignity and risk. (And doesn’t it sound familiar?) Hillman A, Tadd W, Calnan S, Calnan M,...

    30 min

  8. 11/27/2024

    NHD Ep19 When is a PDSA not a PDSA?

    When we get hold of it, of course! Plus some excellent evidence on the effectiveness component of aged care quality that could use some more attention – and a tip for improving the consumer experience that costs nothing in time, effort or $$$. 1. QUALITY QUANDARY (Time: 00:40) Care Track Aged Care Study Hibbert, P.D.,...

    25 min
See All (59)

Ratings & Reviews

4.5
out of 5
2 Ratings

About

A podcast about improving, exploring, understanding and getting on with healthcare safety and quality

Information

  • Creator
    No Harm Done Podcast
  • Years Active
    2018 - 2026
  • Episodes
    59
  • Rating
    Clean
  • Copyright
    © 2018 No Harm Done Podcast
  • Show Website
    No Harm Done Podcast

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