The ITSM Practice: Elevating ITSM and IT Security Knowledge

No IT Security without Service Management: Integration Strategies for Resilience

In Part 2 of this essential discussion, we move from theory to practice. You’ll learn how to integrate security into service management using frameworks like ITIL, practical change controls, and unified incident response plans.

Discover the culture shift needed to make ITSM and security teams collaborate effectively. Learn how to embed security into change management workflows and why continuous improvement cycles are key to resilience in a fast-moving threat landscape.

In this episode, we answer to:

How can ITIL help integrate security into day-to-day operations?

What strategies ensure successful collaboration between ITSM and cybersecurity?

How do change management and incident response reduce security risks?

Connect with me on:

LinkedIn: https://www.linkedin.com/in/theitsmpractice/

Website: http://www.theitsmpractice.com

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Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/

Graphics by Yulia Kolodyazhnaya